Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 263 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series, especially its cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish the water tank capacity was larger, and a few noted that it doesn't reach under furniture easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 263 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lightweight & Convenient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with this floor vacuum/mop. It’s surprisingly lightweight, which makes cleaning quick and easy. Emptying the dustbin is simple, and I love that it has a separate dustbin and solution tank, it keeps things cleaner and more organized. The self-clean feature is a game-changer when you’re done using it, and it’s not loud at all, which I really appreciate. While it won’t fully replace a traditional mop, it definitely does a great job and makes everyday cleaning so much easier.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our floor vacuum/mop. We are thrilled to hear that you are impressed with its lightweight design, which enhances the ease and efficiency of your cleaning routine. Your satisfaction with the simple dustbin emptying process and the separate dustbin and solution tank, which contributes to a cleaner and more organized experience, is greatly appreciated.

      We are particularly delighted that you find the self-clean feature to be a game-changer and that the low noise level during operation is a notable advantage. Your recognition of these features reinforces our commitment to providing innovative and user-friendly solutions for your cleaning needs.

      While we understand that our product may not fully replace traditional mopping methods, we are pleased to know that it significantly contributes to making everyday cleaning easier for you. We are continuously striving to improve our products, and your feedback is invaluable in this process.

      Thank you for choosing our product and for your support. We remain dedicated to delivering exceptional quality and service to meet your expectations. If you have any further questions or require assistance, please do not hesitate to reach out to us.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great combo cleaner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handy mop/vacuum combo machine. It does a great job keeping my laminate floors clean and streak free. It saves time and is easy to use.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your positive experience with our handy mop/vacuum combo machine! We’re delighted to hear that you love it so much.

      It’s great to know that it’s doing such a wonderful job keeping your laminate floors beautifully clean and streak-free. We’re also pleased that it saves you valuable time and is easy to use – that was certainly part of our design goal!

      Thank you for choosing our product. We truly appreciate your business.

      We always strive to improve, and your feedback is incredibly valuable to us. If you encounter any issues or have suggestions for the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must have with pets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours. ***** Used to have the Tineco 3. It got disgusting and clogged so we decided to upgrade. Best decision ever. It reminds us what to do. How to clean it. When to clean it. When to refill it. The auto auction works great and my wife loves the fact it tells you when the floor is clean. We have 3 dogs and this works wonders.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive experience with our product. We are thrilled to hear that you are enjoying the upgraded features, especially the helpful reminders for cleaning and refilling, as well as the auto auction function that indicates when the floor is clean. It’s wonderful to know that our product is making life easier for you and your family, including your three dogs.

      We appreciate your choice to upgrade to our product and are delighted that it has been a “best decision ever” for you. Your feedback confirms that we are on the right track, and we will continue to strive for excellence in our products.

      Should you have any suggestions for further improvements, please do not hesitate to reach out to us. We are committed to continuous improvement and value your input.

      Thank you once again for your kind words and support.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best cleaner I ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I love it I tell all my friends and family about it cleans so good didn't know my floors was so dirty it picks up everything dirt you can't even see the best.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Much improved over previous models

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version has so much more power than the old second generation we used to have. Very easy to use and cleans like a boss!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic feedback and for sharing your comparison with the previous model! We're thrilled to hear that you find this new version significantly more powerful, very easy to use, and that it cleans like a boss. Thank you for choosing our product and for your kind words!
      We always appreciate hearing what's working well, and your positive experience with the power and ease of use is great to know. We're constantly looking at ways to refine and improve our products based on customer input.
      If you have any questions or need any assistance in the future, please don't hesitate to reach out. We're here to help!

  • Cons mentioned:
    Water tank capacity

    Rated 4 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wet dry cleaner is awesome! I wish the tanks held more water, and I hate that the "dry" gets mixed in with the wet stuff because its harder to clean, you cant just dump it out like mop water. I also dislike that it doesnt flatten to get under things like the table, but I think newer models do that. Overall though, it works good. Still not sure that the led indicator for "stuck on" stuff is actually accurate because most of teh time it flashes red and theres nothing there. So.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our wet dry cleaner. We are thrilled to hear that you find it awesome and that it generally works well for you!

      We appreciate your comments regarding the tank capacity and the mixing of dry and wet materials, which can indeed make cleaning more challenging. We also note your observation about the cleaner’s ability to flatten under furniture and the LED indicator’s accuracy. Rest assured, your insights are invaluable to us and will be relayed to our product development team for consideration in future improvements.

      We are continuously striving to enhance our products based on customer feedback, and we are grateful for your understanding as we work towards these improvements. Your choice to use our product is a testament to the trust you place in us, and we are committed to earning that trust with each use.

      Thank you once again for your support, and please do not hesitate to reach out if you have any further comments or require assistance.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use...Makes cleaning up all hard floor surfaces eaay and knows the right amount of fluid to put in the floor so its not drowning.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re delighted to hear that our product works great and is easy to use, making cleaning hard floor surfaces effortless with just the right amount of fluid. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco vacuum and mop is a must have for a home with hard wood floors. Works perfectly and does a job well done. The battery lasts until I’m finished and picks up every little piece I see. Would recommend and order it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My wifes favorite tool!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting this my wife has never had to vaccuum and mop. This does both and better! Floors quickly are dry and it leaves nothing behind!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for sharing such a fantastic review! We’re absolutely delighted to hear that our product has made such a positive impact, handling both vacuuming and mopping so effectively. It’s wonderful to know it leaves floors quickly dry and spotless.

      We sincerely appreciate you choosing our product to make your home cleaning easier. Your feedback is incredibly valuable as we continuously strive to enhance our products and provide the best possible experience for our customers.

      Should you have any questions or need assistance in the future, please don’t hesitate to contact us. We’re always here to help.

  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tinco mop/vacuum. Its so easy to use and you'll be surprised at your floors after using it. I read the reviews and i took a chance. My floors were not clean enough even though I moped 2x a week. I used it and i was surpriced. Ive had my tenco for 4months now. I love it so much that i bought my daughter one for her house. My floors are so clean. I see it as an investment You will not be disappointed.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive experience with our Tinco mop/vacuum. We are thrilled to hear that you are loving the ease of use and the remarkable results it has delivered for your floors. Your satisfaction is our top priority, and it’s wonderful to know that our product has exceeded your expectations.

      We appreciate your mention of the initial skepticism based on the reviews you read, but we’re delighted that you decided to give our product a chance. It’s rewarding to hear that after four months of use, you are still enjoying the benefits of your Tinco mop/vacuum and even purchased one for your daughter’s house. Your endorsement of our product as an investment that will not disappoint is truly valued.

      Thank you once again for your kind words and for choosing our product. We look forward to continuing to provide you with high-quality cleaning solutions.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The tineco is the best cleaning vacuum to have at

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful the best vacuum and easy to use.Really recommended

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you find our vacuum to be really useful, the best you’ve used, and easy to operate. We truly appreciate your strong recommendation.

      Your satisfaction is our top priority, and we are committed to continuously improving our products. While we are thrilled that you had such a great experience, we always welcome feedback on areas where we can do better, as it helps us enhance our offerings for all our customers.

      Thank you again for choosing our product. We are honored to have earned your trust and are so glad it has made a positive difference in your home.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Dyson floor washer, returned for this one. At a fraction of the price, works great. Cleans my 1500 sq ft. basement on about 60% charge. Auto clean can only do so much. So be prepared to spend a few minutes disassembling, drying and cleaning the parts after each wash if you have dirty floors.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your detailed feedback! We’re delighted to hear that you chose our floor washer over a higher-priced competitor and that it performs so well—cleaning your 1500 sq. ft. basement on about 60% charge is a great testament to its efficiency and value.

      We sincerely appreciate you giving our product a try and recognizing its strong performance. At the same time, we take note of your comment regarding the need for manual cleaning after each use, especially with dirty floors. We’re always working to improve our products, and your insight is incredibly valuable as we continue to refine the user experience.

      If you ever have any questions, concerns, or suggestions, please don’t hesitate to reach out to us. We’re here to help and appreciate your support. Thank you again for your trust—we look forward to serving you again in the future!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine. Has reduced my sweeping/mopping routine by 1/2. It does so good on our wood laminate flooring. Love how it self cleans and the roller cleans as well. Make sure you clean out the dirty water tank asap so it does not get moldy. It will also start to cause your roller to stink if you try to mop again with the old dirty water still in there.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your absolutely wonderful review and for sharing such detailed feedback with us! We’re thrilled to hear you love the machine. It sounds like its performance on your wood laminate flooring, the time savings, and the self-cleaning features are making a big positive difference in your routine.

      Thank you for choosing our product. We appreciate you mentioning the helpful tip about cleaning the dirty water tank promptly – we’ll definitely take your observation about preventing mold and odors into consideration as we continuously work on improving our products and user guidance.

      If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Cons mentioned:
    Water tank capacity

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tried a cordles vacuumm mop so I’m not sure how it compares to others, but this one does a great job. We fill it with hot water and with 2 passes (forward, then backwards) over most spots and it will clean it. Otherwise, the vacuum function is very strong, and normal “mopping” does a great job and doesn’t leave behind much water at all, 15 min tops and the floors are all dry again.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic feedback!

      We designed this vacuum mop to deliver strong performance. Knowing that the vacuum function is strong and that your floors dry quickly after use is exactly what we strive for. We understand how important it is to have a cleaning solution that is both efficient and convenient.

      Thank you once again for taking the time to share your thoughts. If you have any further feedback or suggestions, please don’t hesitate to reach out. We value your input and look forward to serving you again in the future!

  • Rated 5 out of 5 stars

    S5 longer run time, larger tanks, great unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans up is a breeze with this unit. Really like the larger tanks. Have purchased several different models for others and this is second model for our homes. The S# works great but this S5 gets closer to the walls and runs longer between water changes with the larger tanks. Really easy to use. Read the manual!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best friend for a clean house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever, worth the investment. Battery last for a long time. I had it for a year now and it still good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    THE BEST TINECO EVER

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO USE, SUPER HAPPY WITH IT, MAKE MY CLEANING EXPIRIANCE SO MUCH ENJOABLE

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my tineco!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tineco so much. My home is large with all LVP throughout. It used to take me at least two hours to vacuum/sweep and then mop the house, so it got neglected. I can vacuum and mop my entire house in about 20 minutes. I pop in my AirPods and listen to an audio book and get to it It’s my favorite thing and I have convinced multiple friends to buy one and they all agree!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re ecstatic to hear that your Tineco has made such a positive impact on your cleaning routine, cutting down the time it takes to clean your large home with LVP from two hours to just 20 minutes. It’s fantastic that you can now enjoy listening to audiobooks while you clean, making the chore more enjoyable.

      We’re also delighted to know that you’ve recommended our product to your friends, and they share your positive experience. Word-of-mouth endorsements like yours are incredibly valuable to us and reinforce our commitment to providing high-quality, time-saving cleaning solutions.

      Your satisfaction is our priority, and we’re continuously working to improve our products based on customer feedback. If there are any areas where we can enhance the Tineco experience, please don’t hesitate to let us know.

      Thank you once again for choosing our product and for taking the time to share your feedback. We’re thrilled to be a part of your cleaning routine and look forward to continuing to provide you with products that make life easier and more enjoyable.

  • Rated 5 out of 5 stars

    Ease of Use and Effective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife keeps telling me that this is the best thing i ever bought. The ease if use and efficiency of cleaning is a game changer. Very useful for cleaning your floors at the end if the day. It really has sped ip my post-dinner routine. This mop is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Use for cleaning garage "epoxy" floor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to clean the spots on my "epoxy" (it's really something else but that's the common term for it) floor where air conditioner and rain runoff puddle then leaver dirty rings while drying. This device did a good job and left it noticeably clean. Also used on a spill on indoor engineered hardwood and it did a good job but no better than a conventional mop would have. I would say it's "good not great" given its small size and liquid capacity requiring frequent filling, emptying and many passes required for a large, dirty area.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our product.
      We appreciate your honest assessment describing our product as "good not great." Your insights are incredibly valuable to us as we continuously strive to enhance our products to better meet your needs.
      Please be assured that we are committed to addressing these areas for improvement, and we will work diligently to make necessary enhancements to our product's design and functionality. Your satisfaction is our top priority, and we are grateful for your understanding and support.
      Thank you once again for choosing our product and for your valuable feedback. We look forward to the opportunity to exceed your expectations with future improvements.

Sponsored