Customer Ratings & Reviews

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you find our vacuum to be really useful, the best you’ve used, and easy to operate. We truly appreciate your strong recommendation.

Your satisfaction is our top priority, and we are committed to continuously improving our products. While we are thrilled that you had such a great experience, we always welcome feedback on areas where we can do better, as it helps us enhance our offerings for all our customers.

Thank you again for choosing our product. We are honored to have earned your trust and are so glad it has made a positive difference in your home.

Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

Thank you for taking the time to share your detailed feedback! We’re delighted to hear that you chose our floor washer over a higher-priced competitor and that it performs so well—cleaning your 1500 sq. ft. basement on about 60% charge is a great testament to its efficiency and value.

We sincerely appreciate you giving our product a try and recognizing its strong performance. At the same time, we take note of your comment regarding the need for manual cleaning after each use, especially with dirty floors. We’re always working to improve our products, and your insight is incredibly valuable as we continue to refine the user experience.

If you ever have any questions, concerns, or suggestions, please don’t hesitate to reach out to us. We’re here to help and appreciate your support. Thank you again for your trust—we look forward to serving you again in the future!

Thank you so much for your absolutely wonderful review and for sharing such detailed feedback with us! We’re thrilled to hear you love the machine. It sounds like its performance on your wood laminate flooring, the time savings, and the self-cleaning features are making a big positive difference in your routine.

Thank you for choosing our product. We appreciate you mentioning the helpful tip about cleaning the dirty water tank promptly – we’ll definitely take your observation about preventing mold and odors into consideration as we continuously work on improving our products and user guidance.

If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

Thank you so much for your fantastic feedback!

We designed this vacuum mop to deliver strong performance. Knowing that the vacuum function is strong and that your floors dry quickly after use is exactly what we strive for. We understand how important it is to have a cleaning solution that is both efficient and convenient.

Thank you once again for taking the time to share your thoughts. If you have any further feedback or suggestions, please don’t hesitate to reach out. We value your input and look forward to serving you again in the future!

Thank you for your wonderful review! We’re ecstatic to hear that your Tineco has made such a positive impact on your cleaning routine, cutting down the time it takes to clean your large home with LVP from two hours to just 20 minutes. It’s fantastic that you can now enjoy listening to audiobooks while you clean, making the chore more enjoyable.

We’re also delighted to know that you’ve recommended our product to your friends, and they share your positive experience. Word-of-mouth endorsements like yours are incredibly valuable to us and reinforce our commitment to providing high-quality, time-saving cleaning solutions.

Your satisfaction is our priority, and we’re continuously working to improve our products based on customer feedback. If there are any areas where we can enhance the Tineco experience, please don’t hesitate to let us know.

Thank you once again for choosing our product and for taking the time to share your feedback. We’re thrilled to be a part of your cleaning routine and look forward to continuing to provide you with products that make life easier and more enjoyable.

Thank you for taking the time to share your feedback on our product.
We appreciate your honest assessment describing our product as "good not great." Your insights are incredibly valuable to us as we continuously strive to enhance our products to better meet your needs.
Please be assured that we are committed to addressing these areas for improvement, and we will work diligently to make necessary enhancements to our product's design and functionality. Your satisfaction is our top priority, and we are grateful for your understanding and support.
Thank you once again for choosing our product and for your valuable feedback. We look forward to the opportunity to exceed your expectations with future improvements.

Thank you for your feedback and for choosing our product. We are delighted to hear that the product has been so effective that it has motivated you to clean.

We are committed to continuous improvement and will strive even harder to enhance our products. Should you have any questions or require further assistance, please feel free to contact us at any time.

Thank you for taking the time to share your feedback on our product. We are delighted to hear that you are pleased with its performance. We appreciate your kind words about how well it works.

We understand your concern about the water tank size and the need for frequent refills. We are continuously striving to improve our products based on customer feedback, and we will certainly take your comments into consideration as we work to enhance the design and functionality of our product.

Thank you for choosing our product. We are committed to providing our customers with the best possible experience, and we appreciate your understanding as we work to make our product even better.

If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to help.

Thank you so much for your thoughtful feedback! Your satisfaction is our top priority, and we genuinely appreciate you taking the time to share your experience.

We are committed to enhancing our offerings to better meet the needs of our customers, and your feedback will certainly be taken into consideration as we work on future updates.

If you have any further suggestions or additional feedback, please don’t hesitate to reach out. Your input is extremely important to us, and we are always here to assist you.

Thank you once again for your kind words and constructive feedback.

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are delighted with the excellent performance of our product, especially its ability to clean perfectly in the corners.

Your satisfaction is our top priority, and we are grateful for your choice to trust our brand. We are committed to continuous improvement, and although we are pleased to hear about the areas where our product excels, we also take your concerns about its drawbacks seriously. Please rest assured that we will strive even harder to enhance the quality and performance of our products.

Once again, thank you for your kind words and valuable feedback. We look forward to serving you even better in the future.

Thank you for taking the time to share your positive feedback on our vac/mop! We’re thrilled to hear that you’re enjoying the product and finding it superior to other similar mops in the market.

We appreciate your kind words about the effectiveness of our vac/mop and are glad to know that it meets your cleaning needs, even though it requires three containers to complete your floors. Your satisfaction is our top priority, and we’re delighted that you find the product worth it.

Regarding the volume of containers needed, we take your feedback seriously and will continue to work on improving our product to better meet the needs of our customers. We’re committed to delivering high-quality products that make your life easier.

Thank you again for choosing our product and for your valuable feedback. We look forward to serving you better in the future.

Thank you for taking the time to share your feedback on our product. We’re sorry to hear about the issue you’ve encountered with the dirty water tank indicator. Your input is invaluable to us, and we’re committed to using it to improve our products and services.

Based on your description, it seems that the dirty water tank indicator is not functioning correctly, causing the machine to stop working prematurely. We apologize for the inconvenience and frustration this may have caused you.

For optimal performance, we recommend that you check the dirty water tank after each use and empty it as needed. This will help prevent any false indications and ensure that your machine continues to work effectively.

We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help and ensure you have a positive experience with our products.

Once again, thank you for your feedback, and we hope to resolve these issues to your satisfaction.

Thank you for your thoughtful feedback! We’re delighted to hear that our product has been so helpful in keeping your floor clean and making life easier while managing mealtime with your child. It’s wonderful to know it’s working so well for you.

We truly appreciate your support and are always striving to enhance our products. If you ever have suggestions or encounter any issues, please don’t hesitate to reach out—we’re here to help.

Thank you again for choosing us. We look forward to serving you again!

Thank you so much for your enthusiastic review and for taking the time to share your experience! We are thrilled to hear that you find our vacmop spectacular and that it consistently delivers an excellent clean. Your kind words truly mean a lot to us.

We also appreciate your lighthearted comment about it not running itself—while we may not have quite reached full automation just yet, your feedback inspires us to keep innovating and improving. We’re always working to make our products even better.

Thank you again for choosing our product. Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!