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Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 204 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Tineco Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series for its ease of use, excellent cleaning performance, and surprisingly quiet operation. Many appreciate the lightweight design and long battery life, making it easy to maneuver and clean effectively. However, some users note that the water tank capacity may require more frequent refills, especially in larger homes. The effective pet hair removal is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 204 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of cleaning our bare floors. Prefer to vaccum first even though its supposed to do that. Also doesn't work quite the same as a steamer but still happy with it

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your review and for sharing your experience! We’re really glad to hear that the product does a great job cleaning your bare floors. We appreciate you mentioning your preference to vacuum first, and we’ll definitely take that feedback on board as we work to improve our products and ensure they meet all expectations.

      We’re also happy to hear that despite it not working exactly like a steamer, you’re still satisfied with it overall.

      Thank you again for choosing our product and for your feedback. If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it way better then BISSELL machine we have three dogs flors stay clean

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your kind feedback! We’re thrilled to hear that you love our product even more than your BISSELL machine and that it’s helping you keep your floors clean, especially with three dogs at home.

      We sincerely appreciate you choosing our product. While we’re delighted that you’re satisfied, we’re always striving to improve, and your insights are invaluable in helping us do better. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

  • Rated 5 out of 5 stars

    Best vacuum mop combo I’ve had!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco is amazing on my floors!! We have 2 large dogs (short hair) and I’m amazed at how well it cleans our floors! Battery life is great and I highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No job to hard for this to clean up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done wonders for me. No more need to having to mob and vacuum, it does it all. Works well for when my dog goes outside after it has rained all day and tracks mud in on the wooden flooring.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive experience with our product. We are thrilled to hear that it has made a significant difference in your daily routine, eliminating the need for manual mopping and vacuuming. Your satisfaction is our top priority.
      We appreciate your kind words about the effectiveness of our product and are grateful for your choice to trust our brand. Please be assured that we are continuously striving to improve our products based on customer feedback. If you have any suggestions or encounter any issues in the future, do not hesitate to reach out to us.
      Thank you once again for your support, and we look forward to continuing to provide you with high-quality products that make your life easier.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for those who have a large area of hard floors to clean! It saves so much time and back pain!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your experience with our product! We’re truly delighted to hear that it’s made such a positive impact for you.

      It sounds like it’s truly been a “game changer,” especially the way it saves you so much valuable time and helps alleviate back pain when dealing with those large hard floor areas. That’s exactly the kind of difference we aim to make!

      Thank you for choosing our product and for your kind words. Your satisfaction is very important to us.

      We’re always working hard to improve our products, and feedback like yours helps us understand what we’re doing right and where we can continue to enhance things.

      If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use for easy cleaning. Easy to use quick charge unit.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re delighted to hear that you found our product great for easy cleaning and appreciated its quick-charging, user-friendly design. Your satisfaction is very important to us, and we’re grateful you chose our product.

      While we’re pleased that it met your expectations, we’re always working to improve, and your insights help us refine our offerings even further. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on my floors!!! cleans and vacuum with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank capacity

    Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine. I found the voice telling you what to do a little annoying I would have bought this machine but it left streaks on the floor and the water tanks had to be emptied a lot of times. Good Value

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum mop combo! Saves time and prevents back pain related to mopping. It propels itself, cleans itself and is easy to dump dirty water tank. Highly recommend on hard surface floors!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review! We’re thrilled to hear our vacuum mop combo is saving you time and reducing back pain, all while delivering a thorough clean with its self-propelling and self-cleaning features. We appreciate your recommendation for hard surface floors and are committed to maintaining the high standards you’ve come to expect. If you ever encounter any issues or have questions, please don’t hesitate to reach out. We’re here to support you!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely regret NOT buying this Tineco before. I got it after carefully reviewing different brands/models and ended choosing the Tineco. I’ve been using it almost daily since I have a dog and a cat and my floors never looked better. I used to use the Swiffer and this is the best upgrade ever!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! I was grossed out by the amount of dirt that was left on my floor from traditional mopping!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your wonderful experience with our product! We are thrilled to hear that it “gets the job done” and effectively removed the dirt that traditional mopping left behind. Your satisfaction is our top priority, and it’s heartening to know that our product has made a positive difference in your cleaning routine.

      We truly appreciate you choosing our product and for highlighting its effectiveness. Your feedback not only motivates us but also helps us to continue improving. If there are any areas where we can do better, please know that we are committed to working tirelessly to enhance our products and services.

      Thank you once again for your support and for being a valued member of our community. We look forward to serving you in the future!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, It cleans and maps very well, it doesn't leave scratches, and the mapping is even, easy to clean.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your fantastic feedback with us! We’re delighted to hear that you’re impressed with the cleaning and mopping capabilities of our vacuum. It’s especially reassuring to know that it cleans effectively without leaving scratches and that the mopping feature is both even and user-friendly.

      Your satisfaction is our top priority, and we’re thrilled that our product is meeting your expectations. We will continue to work hard to maintain and even exceed the high standards you’ve come to expect from us.

      Thank you for choosing Tineco and for your support. If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out to us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    More than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than we expected. My wife can not stop mopping not that the floors need it this thing is amazing. Our floors have never beem so clean. Buy it!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your enthusiastic feedback on our Tineco product! We’re thrilled to hear that it has exceeded your expectations and that your wife is enjoying using it to keep your floors spotlessly clean.

      We’re delighted to know that our product has made such a positive impact on your home and that you’re encouraging others to buy it. Your recommendation is truly appreciated.

      If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to help and are committed to ensuring your continued satisfaction with our products.

      Thank you for choosing Tineco and for being a valued customer.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum cleaner is the best it cleans out and it dries out. That’s why I like it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for sharing your wonderful feedback! We’re absolutely thrilled to hear you’re loving your new vacuum cleaner.

      It’s great to see you appreciate how effectively it cleans and the drying feature – that’s exactly what makes it such a versatile tool, and we’re happy it’s working so well for you!

      Thank you for choosing our product. We really appreciate your support.

      We’re always striving to improve, so we really value your input. If you encounter any issues or have any further suggestions down the line, please don’t hesitate to reach out to us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Time saver with the 2 in 1 method, get rid of your mop and broom cause this does both at the same time!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review and for choosing our 2-in-1 cleaning product. We’re thrilled to hear that you’re enjoying the convenience of combining mopping and sweeping into one efficient process, effectively replacing the need for separate mops and brooms.

      Your satisfaction is our top priority, and we’re delighted that our product is saving you time and simplifying your cleaning routine.

      We appreciate your feedback and are committed to continuous improvement. If you have any suggestions or if there’s anything else we can assist you with, please don’t hesitate to reach out to us.

      Thank you for your support, and we look forward to continuing to provide you with innovative and time-saving cleaning solutions.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Saves me so much time!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it actually vacuums and mops at the same time. We have two big dogs that drag in mud through the doggie door constantly. I have struggled with keeping my floors clean forever. This is the best purchase i have made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, gets everything right up and has a self cleaning system.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your amazing review! We're thrilled to hear that you find the vacuum "Amazing," particularly that it "gets everything right up" and appreciating the convenience of the "self cleaning system." Thank you for choosing our product and for sharing your positive experience.
      We're always looking for ways to improve, and your feedback is invaluable to us.
      If you have any questions or need any assistance in the future, please don't hesitate to reach out. We're here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Only regret is not buying earlier!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have I found something that works for all the dog hair that accumulates in my flooring from my Bernese!! Leaves my floor so clean and eliminates having to vacuum up the hair and then mop! No complaints at all!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We're thrilled to hear that our product effectively tackles the dog hair from your Bernese and leaves your floors clean, eliminating the need for both vacuuming and mopping. It's wonderful to know that you're satisfied with your experience and have no complaints. We truly appreciate you choosing our product and are grateful for your support. If you ever have any suggestions or feedback, please feel free to share. Thank you once again!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Save work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very practical and saves a lot of work, the charge lasts long enough.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us and for choosing our product! We’re delighted to hear that you find it very practical and that it saves you a lot of work. Additionally, it’s great to know that the battery life meets your needs and lasts long enough for your cleaning tasks.

      Your satisfaction is our top priority, and we’re grateful for your support. We will continue to work hard to maintain the high standards you’ve come to expect from us.

      If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out to us.

  • Rated 4 out of 5 stars

    Tineco S5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED this machine for the first 2 weeks, but then the iloop dirt sensor stopped working. Fortunately, I can return to BB for replacement. Also, it uses a lot of water so both the tanks need to be refilled frequently.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re glad to hear that you loved the machine initially and appreciate your patience regarding the iloop dirt sensor issue. We’re sorry for the inconvenience caused by the water usage and frequent refilling. Your satisfaction is our priority, and we’re continuously working to improve our products.
      If you have any further questions or require assistance, we’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help!

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