Customer Ratings & Reviews
- Model:
- FW104500US
- SKU:
- 6585781
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series for its excellent cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish for a larger water tank capacity and improved reach in difficult areas.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Time saver with the 2 in 1 method, get rid of your mop and broom cause this does both at the same time!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review and for choosing our 2-in-1 cleaning product. We’re thrilled to hear that you’re enjoying the convenience of combining mopping and sweeping into one efficient process, effectively replacing the need for separate mops and brooms.
Your satisfaction is our top priority, and we’re delighted that our product is saving you time and simplifying your cleaning routine.
We appreciate your feedback and are committed to continuous improvement. If you have any suggestions or if there’s anything else we can assist you with, please don’t hesitate to reach out to us.
Thank you for your support, and we look forward to continuing to provide you with innovative and time-saving cleaning solutions.
- Pros mentioned:Cleaning performance
Saves me so much time!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it actually vacuums and mops at the same time. We have two big dogs that drag in mud through the doggie door constantly. I have struggled with keeping my floors clean forever. This is the best purchase i have made in a long time!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Only regret is not buying earlier!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally have I found something that works for all the dog hair that accumulates in my flooring from my Bernese!! Leaves my floor so clean and eliminates having to vacuum up the hair and then mop! No complaints at all!!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review! We're thrilled to hear that our product effectively tackles the dog hair from your Bernese and leaves your floors clean, eliminating the need for both vacuuming and mopping. It's wonderful to know that you're satisfied with your experience and have no complaints. We truly appreciate you choosing our product and are grateful for your support. If you ever have any suggestions or feedback, please feel free to share. Thank you once again!
- Pros mentioned:Cleaning performance
Tineco
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, gets everything right up and has a self cleaning system.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your amazing review! We're thrilled to hear that you find the vacuum "Amazing," particularly that it "gets everything right up" and appreciating the convenience of the "self cleaning system." Thank you for choosing our product and for sharing your positive experience.
We're always looking for ways to improve, and your feedback is invaluable to us.
If you have any questions or need any assistance in the future, please don't hesitate to reach out. We're here to help!
Tineco S5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVED this machine for the first 2 weeks, but then the iloop dirt sensor stopped working. Fortunately, I can return to BB for replacement. Also, it uses a lot of water so both the tanks need to be refilled frequently.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re glad to hear that you loved the machine initially and appreciate your patience regarding the iloop dirt sensor issue. We’re sorry for the inconvenience caused by the water usage and frequent refilling. Your satisfaction is our priority, and we’re continuously working to improve our products.
If you have any further questions or require assistance, we’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help!
- Pros mentioned:Battery life
Save work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very practical and saves a lot of work, the charge lasts long enough.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us and for choosing our product! We’re delighted to hear that you find it very practical and that it saves you a lot of work. Additionally, it’s great to know that the battery life meets your needs and lasts long enough for your cleaning tasks.
Your satisfaction is our top priority, and we’re grateful for your support. We will continue to work hard to maintain the high standards you’ve come to expect from us.
If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out to us.
- Pros mentioned:Cleaning performance
Great product so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and it’s very convenient being able to mop and vacuum all at the same time. Works awesome on LVP floors.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us! We’re thrilled to hear that you’re enjoying the versatility and convenience of our vacuum, especially its ability to mop and vacuum simultaneously. It’s also great to know that it works awesomely on your LVP floors.
We’re grateful for your choice to use our product and for your kind words. Please rest assured that we’re continuously working to improve our products and services to provide an even better experience for you.
If you have any further questions or concerns, please don’t hesitate to reach out to us.
Thank you again for your positive review and for choosing our product. We appreciate your support and look forward to serving you better in the future.
- Pros mentioned:Cleaning performance
Tinecco Great choice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great vacuum cleaner also washes, I thought at the beginning that would not work but I was surprised by the efficiency and easy way to use it
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your kind words! We’re delighted to hear that our vacuum cleaner has exceeded your expectations with its washing capabilities and ease of use. Your satisfaction is our top priority, and we’re continuously working to enhance our products. If you have any concerns or questions in the future, please don’t hesitate to reach out to us.
- Pros mentioned:Ease of use
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lo mejor que pude haver comprado. Super facil de usar y super bien
I would recommend this to a friendBrand response from Tineco Support
Posted .¡Muchas gracias por tomarte el tiempo para compartir tu entusiasmado comentario con nosotros! Nos alegra mucho saber que consideras nuestra compra como la mejor que could have made y que estás muy satisfecho con la facilidad de uso y la calidad del producto.
Tu satisfacción es nuestra prioridad y nos motiva a seguir ofreciendo productos que superen tus expectativas. Si en el futuro tienes alguna sugerencia o comentario adicional, no dudes en contactarnos. Estamos aquí para ayudarte y asegurarnos de que disfrutes plenamente de nuestro producto.
Gracias nuevamente por elegir nuestro producto y por tu valiosa confianza. Esperamos seguir siendo tu elección en el futuro.
- Pros mentioned:Ease of use
Amazing Floor Cleaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is truly incredible and makes cleaning a breeze. Very user friendly and easy to complete maintenance on such as emptying the dirty water tank or refilling the cleaning solution.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Perfect spring cleaning purchase!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect purchase for spring cleaning! Makes coming home from the park with two dogs way less of a chore... honestly an enjoyable chore.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We’re thrilled to hear that our product has made spring cleaning more enjoyable, especially with two dogs in tow. Your feedback on the effectiveness and ease of use is greatly appreciated. We’re committed to continuous improvement and will strive to enhance our product even further. Your satisfaction is our priority, and we’re delighted you found the product perfect for your needs.
Men, dads, I found our vacuum!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im the dad that cleans the floors around here. Everyone said Dyson Dyson Dyson. No? Shark shark shark. No way! I’ve had them both. I had two dysons and feel like theyre good for picking up dust and that’s it. This vacuum here, THIS VACUUM HERE is my Jam! Ketchup? Little dog hair in the mix there too? No problem…. slurp! Clean, just like that. I cleaned the entire house on ONE charge. No having to pick up some of the ‘bigger’ stuff. Just suck it ALL UP. Men, dont fall for the moms facebook group hype. This is the onyl vacuum you need!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your enthusiastic and detailed review! We’re thrilled to hear that our vacuum has become your go-to choice for cleaning, outperforming other brands you’ve tried. Your satisfaction with its cleaning power, battery life, and ability to handle dog hair is music to our ears. We’re here to support you with any further needs or questions, and if there are areas where we can improve, please don’t hesitate to let us know!
Tineco Saved Me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best money spent ever!!! Love how I can vacuum and wash at the same time!
I would recommend this to a friendLOVE the Tineco
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tineco! It's a bit pricy, but best splurge I've made!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Best vacuum ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing when you have kids. Picks everything up, meat fruits
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us.
We truly appreciate your choice to use our product and are grateful for the trust you have placed in our brand. Your satisfaction is our top priority, and we are delighted to hear that our product is making a positive difference in your daily life.
Regarding any areas for improvement that you may have mentioned, please rest assured that we are continuously striving to enhance the quality and performance of our products. Your feedback is invaluable to us, and we will take it into consideration as we work towards providing an even better experience for you and your family.
Thank you once again for your kind words and support. If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to assist you.
- Pros mentioned:Battery life
Excellent floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, dynamic, and powerful! Battery life is long lasting. This is such a very well made product: We’ve used it for about two weeks now and zero issues. Thank you!
I would recommend this to a friend - Pros mentioned:Ease of use
Great for everyday cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for everyday cleaning. Easy to use. Easy to clean. I have dogs so this has proved super helpful in keeping my floors clean and the home smelling fresh.
I would recommend this to a friend - Pros mentioned:Cleaning performance
easy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for quick cleaning saves so much time. easy to clean and love that there is no cord
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your great review! We’re delighted to hear that our cordless, quick-cleaning product is saving you time and that you find it easy to maintain. Your satisfaction is our priority, and we’re always working to improve. If you ever have questions or need assistance, we’re here to help!
- Pros mentioned:Ease of use
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product! Easy to assemble, easy to use and works amazingly well! We love it!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We’re delighted to hear that our product is easy to assemble and use, and that it’s working amazingly well for you. Your love for our product is truly appreciated. We’re committed to maintaining the quality and convenience you’ve come to enjoy. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and thank you for choosing our product!
- Pros mentioned:Cleaning performance
Great floor cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product it has dramatically cut down on the time it takes to do the floors in my house. It doesn’t take long to clean the dirty water tank at all.
I would recommend this to a friend
