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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 69 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the self-cleaning mode, long battery life, and excellent suction of the Floor Washer Switch Pet Cordless Mop & Vacuum Cleaner - 7 Series. Many appreciate the ease of use and the effective brush head for pet hair removal. However, some find the size and weight of the unit to be drawbacks. The smaller water tank capacity was also mentioned as a point of concern by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Happier Pet Owner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a Tineco floor washer in the past and i was very pleased with the quality/performance of their product, specially now knowing that it passed the time test as well i can truly say that this set Tineco Pet Switch Cordless Mop & Vacuum cleaner is my GO To solution for keeping my floors clean and little ones happy! The product is nothing but AMAZING! Very well taught thru as a design and the way it performs, it is powerful yet looks good. I have 2 dogs in my household and sometimes they will get messy from outside sneaking in the house before i can clean them so now having the Mop and Vacuum and being able to switch so seamlessly between the too it comes in very handy! It really makes washing floors such a pleasure now and the results are fantastic. Never had to worry about their hair getting tangled in the brush and relying on the same powerful proven motor i can tackle pretty much any mess in the house, either something i spilled in the kitchen (that happens a lot) or taking care of paw prints or keeping the pet hair away from carpets and couches. The self cleaning solution it works well having the brush clean and dry, ready to go in about 5 minutes. This really makes cleaning the floors in my house a breeze, i do recommend it to anyone specially if they have kids or pets!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A must have, amazing duo for any space

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7 series Tineco Switch Pet Cordless smart vacuum, and washer is really a game changer when it comes to cleaning the home, or any space with hardwood floors. The multi attachments that it comes equipped with, smart features and WiFi, as well as cleaning ability really makes this a necessity that will stand out above others. Unboxing can be a bit intimidating, and time consuming, but keep in mind there are two separate machines included, along with 2 attachments and a base. The physical setup is very easy and getting the handles attached to the washer and vacuum is simple enough. There are physical instructions, and a QR code to be able to download instructions. Downloading the app gives you the opportunity to be able to take advantage of all of the smart features available. Connecting the WiFi was seamless and done within minutes. After letting it charge for the recommended 4 hours, I was able to first vacuum which is very lightweight, and does a great job getting my dog hair vacuumed in one sweep, but it does not stay upright without leaning on something which is unfortunate. You instantly notice the battery life isn’t the best, and drains quickly. You have to switch the one battery between each device, so, if you have a bigger job you may not be able to vacuum and mop afterwards. There is a lavender solution included to use with the floor washer, that doesn’t smell the best but works well on my hardwood floors. The floor washer also has multiple settings to use, and the auto mode will actually move on its own and detect where you have cleaned, and what’s left to clean as well. The self cleaning mode is a great feature, but it takes 5-10 minutes and you have to have at least 30% battery life, which is hard to do considering how quickly the battery life drains. The 7 series Tineco Switch Pet Cordless smart vacuum, and washer Is powerful, quiet, jam packed with features, has a great base and multiple attachments that allows you to clean multiple surfaces, but doesn’t have the best battery life.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    a decent system for pet owners

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a pet owner, a dog and a cat, I’m always looking for something that will help me keep my house as hair free as possible. In searching, I learned about Tineco’s Floor Washer Switch Pet cordless mop and vacuum cleaner 7 Series. This package looked extremely interesting and I decided to try it out. Tineco’s 7 series comes in a pretty big box as it is a pretty big system. You’re getting a machine mop and a separate vacuum, both of which are cordless. In the box is also a charging base that mostly holds the mop device, and also serves as a drying mat / mop cleaner. There is also an attachment to hold the vacuum device, as well as the vacuum attachments that come with the system. To go with the devices, there is one motor/battery that is used for both the mop and the vacuum. The last thing in the box is a bottle of Tineco’s floor cleaning solution for use with the mop. Set up is pretty quick, plan on about 30 mins to unpack everything and put together the base unit. Tineco recommends charging the battery for several hours and to full charge prior to first use so that’s what I did. To charge, you have to have the motor attached to the mop device on the plugged in base, the vacuum device will not charge the battery. Once charged up, I was ready to try it out. I started with the cordless vacuum. I detached the motor from the mop, attached it to the vacuum, carried the vacuum downstairs, and pressed the trigger to turn it on. The first thing I noticed was the lightweight of the cordless vacuum and how smooth it rolled on my laminate flooring. The second thing I noticed was the LED light on the vacuum head showing me exactly how dirty my floor was. The vacuum defaults to eco power mode, which did an ok job for a cordless vacuum, but an underwhelming job for a system labeled for pets! While the LED is wonderful and shows every little speck of dust/dander, I feel like I have to go over the same spot over and over to suck up everything. Sadly, it doesn’t get much better when increasing the suction power to max, even though the sound is much louder and the battery depletes insanely fast. There are two other drawbacks to this vacuum compared to other vacuums I’ve had. One is the versatility of the attachments. The main vacuum head does not have the ability to adjust its height. The other is the dustbin, which does not always easily let the dirt you’ve sucked up out. I’ve had to stick my hand in there far too many times to pull out clumps of pet hair. After vacuuming, next up was to try to wash the floors. Finding a pet system that is also compatible or usable on laminate flooring was nice. To prepare, I filled up the water reservoir to the max line and pouring in a cap of the included solution. Next, I switched the motor over to the mop and carried the heavier device downstairs to wash the floors. Turning on the mop starts it in auto mode, which auto senses how dirty the area of the floor is and changes the flow of solution, the speed of the brush, and how much suction is needed. It’s quite nice. Another thing that nice is that the mob has a auto motor to assist movement so pushing this mop around is very easy and smooth, you really don’t have to use any force to clean your floor. Clean up is pretty good as well. You can easily pour out the dirty water and then remove the top section to remove any solids/hair that the mop sucked up along the way. When you return the mob to the base for storage and to charge the battery back up, the mop will self detect whether you need to put mob on self clean mode, which will clean the brush and the internal components. Then the base helps to dry the mop brush. It’s a nifty feature. Overall, Tineco made a decent system but is quite pricey. The vacuum leaves a little to be desired with underwhelming clean up power for a system intended for pet owners, while the versatility and the features on the mop device make up for it a little bit. The switch motor serves its purpose, to easily switch between and power each of the devices, even if it feels a little gimmicky. It would be nice if the battery could charge while attached to either device. It would also be nice if the vacuum had an auto clean mode like the mob does of if the main vacuum attachment was more a little more versatile or adjustable. As is, the system overall is just decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Best combo youll ever find!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get two very functional and high quality vaccums for the price of one. My favorite is the vaccum mop it does a phenomenal job at cleaning surfaces, and even when it looks clean, it will pull the dirt off the floors and you will see how dark the water gets after cleaning. It self cleans which is a huge plus and the other regular vaccum is so light in weight but with super strong suction power

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beat vacuum ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cleans so good and I’m satisfied wisah I got it long time me ago

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice combination. The switching of the battery is a little annoying, but that is the way it was designed. The wet vacuum is very efficient and moves very easily. The regular vacuum is a hard on the hands due to the weight and is harder to handle.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your detailed feedback and for taking the time to share your experience with our product! We’re really glad to hear you found the combination very nice overall, and especially appreciate your positive comments about the wet vacuum being very efficient and easy to move.

      We understand your point about the battery switching being a little annoying, even though it’s designed that way. We’ll definitely take your feedback into consideration as we look for ways to potentially improve user convenience in future iterations.

      Regarding your experience with the regular vacuum – we acknowledge that its weight can make it harder on the hands and more difficult to handle. We genuinely appreciate you bringing this to our attention, and we will work hard to address the balance and ergonomics in our ongoing product development efforts.

      Thank you for choosing our product. We value your input greatly. If you have any further questions or need assistance down the line, please don’t hesitate to contact us. We’re here to help!

      Thanks again for your support!

  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it cleans good, but There isn’t much suction power. It can take several passes to fully clean a couch or floor. On the plus side, it is not insanely loud, fairly quiet. The battery life is also not the best. It drains fairly quick, especially if you try the max option for either mopping or sweeping. I like that it comes in two separate parts, one for mopping, one vacuuming. Negative side, you will Need a bigger space for storing. Overall, it’s a good product, but be prepared to take several passes to get the job done. Take longer also since you will have the charge the battery often.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our product. We’re sorry to hear that you’ve encountered some issues with suction power and battery life. Your input is invaluable to us, and we’re committed to using it to improve our products and services.

      Based on your description, it seems that the suction power and battery life of our product did not meet your expectations. We understand how important it is to have a reliable and efficient cleaning tool, and we apologize for any inconvenience this may have caused.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, we want to assure you that our product comes with a two-year warranty. If you have any further issues or questions, please do not hesitate to reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help and ensure you have a positive experience with our products.

      We’re glad to hear that you appreciate the quiet operation and the versatility of having separate parts for mopping and vacuuming. We understand that storage space can be a concern, and we’ll keep this in mind as we continue to develop and improve our products.

      Once again, thank you for your feedback, and we hope to resolve these issues to your satisfaction.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the vacuum to mop is a great feature to have

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wonderful product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came easy to assemble. Works prefect for any room in the house. Cant beat the price for all six pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is awesome. Way better suction than the Dyson we had even when it was new. Haven’t tried the mop yet but vacuum is good.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying the product so far and that the suction is outperforming your previous Dyson, even when it was new. It’s great to know the vacuum function is meeting your expectations.

      We sincerely appreciate you choosing our product and sharing your experience. While you haven’t tried the mop feature yet, we hope it continues to impress when you do. We’re always working to improve our products, and your input is invaluable in that process. If you encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out to us—we’re here to help.

      Thank you again for your support. We look forward to serving you again!

  • Rated 5 out of 5 stars

    Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Vacuum and Mop feature with this Tineco. Great on my Laminated floors and tile. The vacuum is also good for my carpet.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Phenomenal!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite its weight, the washer automatically goes. Ideal for LVP flooring. A great vacuum for stairs. Rugs stay put when vacuumed.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re glad to hear that our vacuum is ideal for LVP flooring and excels at cleaning stairs, while also keeping rugs in place. We appreciate your feedback on the weight and will work on improving the design for easier maneuverability. If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great versatility, mop improvement needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for quick and easy messed. You need to give the brush mop a little more pressure to get off some of the more caked on spots.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We’re thrilled to hear that our product is making your cleaning tasks quick and easy! It’s great to know that it’s serving you well for most messes. We also appreciate your observation regarding the brush mop and the need for a bit more pressure on tougher spots.

      Your feedback is invaluable to us as we continuously work to enhance our products to meet your needs. We’re glad that our product is contributing to a cleaner and more convenient cleaning routine for you.

      We’re always striving to improve, and your insights help us do just that. Rest assured, we will take your suggestion into consideration as we work on enhancing the performance of our brush mops for those more challenging cleaning situations.

      Thank you for choosing our product and for taking the time to share your thoughts. We’re committed to providing you with the best cleaning solutions and are here to support you whenever you need us.

  • Rated 5 out of 5 stars

    A must have for homes with hardwood floors.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have hardwood floors! Great product WiFi connect with app is a plus.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback! We’re thrilled to hear that you’re enjoying the benefits of our product, especially the convenient WiFi connectivity and app control, which are designed to enhance your experience with hardwood floors.

      We’re grateful that you chose our product and appreciate your recognition of its strengths. Your satisfaction is our top priority, and we’re committed to continuous improvement.

      If you have any further suggestions or need assistance, please don’t hesitate to reach out. We’re always here to help!

      Thank you once again for your kind words and support.

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this product. It is cool that the motor is shared with the dry vacuum and wet mop. I also like the self powered mop/vacuum in that it controls the speed of movement. Very high quality build!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are impressed with our product, particularly the innovative feature of the shared motor for both dry vacuuming and wet mopping. It’s great to know that you appreciate the self-powered mop/vacuum function, which allows for controlled speed movement, enhancing the overall cleaning experience.

      We are also delighted that you have recognized the high-quality build of our product. Your satisfaction is our top priority, and we are committed to delivering nothing but the best to our customers.

      Please rest assured that we are continuously striving to improve our products and services. If you have any suggestions or encounter any issues, do not hesitate to reach out to us. Your feedback is invaluable in helping us grow and better serve you.

      Thank you once again for choosing our product and for your kind words. We look forward to serving you better in the future.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuums cleans everything and wife is happy!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that our vacuum is cleaning everything to your satisfaction and that it’s made your wife happy—there’s no greater compliment!

      We truly appreciate you choosing our product. While we’re glad it’s meeting your expectations, we’re always striving to improve. If you encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out to us. We’re here to help!

      Thank you again for your support. We look forward to serving you again!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best floor wash machine ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a life changing, I tried different floor washers before but nothing comparable with this one. Saving me time and effort and very safe on my hardwood floor. Thank u Tineco!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to clean up quick spills. Has a great self cleaning feature.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re glad to know that our product effectively handles quick spills and that you appreciate the self-cleaning feature. We’re grateful for your choice and are always striving to enhance our products. If you have any concerns or need assistance, please don’t hesitate to contact us. Your support and satisfaction are invaluable to us!

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing suction and easy to maneuver in tight spots.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our Tineco product! We’re thrilled to hear that you’re impressed with the amazing suction power and the ease of maneuverability in tight spots.

      We’re delighted that you’re having a great experience with our product and we appreciate your choice to purchase from us. Your satisfaction is our top priority and we’re committed to continuous improvement to provide the best possible experience for our customers.

      Once again, thank you for your kind words and for being a valued customer.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco - Floor Washer Switch Pet Cordless Mop & Va

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner and vacuum is amazing! It cleans so well and picks up so much dirt. I absolutely love it!

    I would recommend this to a friend
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