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Customer reviews

Rating 4.5 out of 5 stars with 278 reviews

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92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the gameplay, story, and content of Tom Clancy's The Division Gold Edition. Many appreciate the engaging open world, the Dark Zone's unique challenges, and the game's replay value. Positive feedback also highlights the teamwork required and the rewarding gear acquisition system. However, some players found the difficulty, especially solo play, and the season pass to be less appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 278 reviews
  • Pros mentioned:
    Dark zone

    Rated 4 out of 5 stars

    It was great but had a few bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is amazing. It's great to play with friends, love the aspect of required teamwork to progress in the game, and the way the loot system is set up seems very intriguing; it just keeps you wanting to progress more and more into the game. The Dark Zone seems more strategic and dangerous since the Beta; which makes the game even more fascinating. Only issue i am encountering is the glitches and bugs in the game. One of the glitches is the DPS glitch which allows the player to stack one of the perks of a weapon as many times as desired. There are a few other bugs but i am sure they are being worked on already... Overall, i am more than pleased with the experience i have received from this game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Division

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Division game I when to pick up the Division game & the customer service associate was always a great help

    I would recommend this to a friend
  • Pros mentioned:
    Dark zone, Gameplay, Open world

    Rated 5 out of 5 stars

    All time best game ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played many games before but so far Division is the #1. First you will fight the story mode and missions on the open world. Then you will move into Dark Zone, where you will fight A.I. And other uses for better gears. 4 men team is definitely way to go and never get tired of playing this game! Must BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Content, Gameplay

    Rated 4 out of 5 stars

    Great game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a classic example of a loot driven RPG but as a third person cover shooter. The main campaign can be fully enjoyed solo or done easily in co-op but the harder end-game activities are meant to be played in a fire-team. The mechanics are mostly sound, aiming is pretty intuitive as is the cover to cover system. It does get repetitive so if chasing loot isn't your bag you may not like it. The developer has promised new content regularly and so far i am hooked with over a hundred hours invested, which is way more than you get with most games these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A couple that plays together...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience in the last 10 years was basically God of War and Uncharted with my husband. I bought my first console in over 10 years to play "the other game". So, coming from someone that is more of a casual gamer - meaning I don't play every game the minute it comes out and most I will pass on because the story doesn't interest me at all - I really liked this. Mission stuff is more bite sized, so I can play when I have time and there is plenty of stuff to do to keep me interested. While I like seeing my character, the mechanics seem less fluid, but that could be due to playing an obscene amount of hours on the 1st person game for the last 6 months. The grind is real... gear and upgrades are a constant. Getting a feel for the skill trees and other customization will take a bit of getting used to, but it is something I can play with hubby and regardless of the level gap, we both get something out of the missions.

    I would recommend this to a friend
  • Pros mentioned:
    Content

    Rated 5 out of 5 stars

    Everything I had hoped it would be and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this game is not for everyone but if you've played the beta, watched a video, or seen someone play and liked it- than this game won't let you down. I thought it would get boring after a while running around a basically abandoned New York City but the missions are varied and fun and there is a ton of stuff to collect, upgrade, and loot. After all of that you can also jump into the Darkzone which I haven't tried yet but it seems promising for when I rank up further. I haven't tried co-op yet but it can only make this game more fun! There's a TON to do and lots of content and I'm happy with my purchase which is rare these days with more and more companies releasing broke, unfinished games.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great blend of cover-based shooters and RPGs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually hate math, but I love me some long divison with The Division. I first had the privilege of playing Tom Clancy's The Division during their open beta. It hooked me right away, and it's kept me entertained since. It's a slick blend of the cover-based shooter and RPG genres. Overall it's a solid and satisfying experience, although I feel they could work on the side missions, as they are the same for each zone (but I suppose this is a typical Ubisoft experience). See you in the field, Agent.

    I would recommend this to a friend
  • Pros mentioned:
    Dark zone, Gameplay

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is so much fun when you are playing with a group of friends. The dark zone is a revelation. Definitely a must play.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this game. worth getting the gold edition. You must be connected online even when your playing solo regular mission

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Better then Destiny and COD!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game had a lot to live up to & trust me it did not disappoint one bit! With gamers club at Best Buy the gold edition was definatly a softer blow on my wallet compared to GameStop. I HIGHly recommend it! Plus the multiplayer/party connection is real smooth. Everything is just awesome about The Division!

    I would recommend this to a friend
  • Pros mentioned:
    Content, Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best games I've played this year. Theres so much to do in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Best of its kind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I instantly fell in love with this game. I have been playing it non stop whenever I have the time! Some buddies of mine got it as well so it is alot of fun doing missions and going into the dark zone together and mucking people up. Would highly recommend anyone who loves RPGs and/or shooters!!

    I would recommend this to a friend
  • Cons mentioned:
    Difficulty

    Rated 4 out of 5 stars

    A good shooter game for multiplayer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great addition to the Tom Clancy universe, however this game does not lend itself well to one player as the difficulty spikes significantly when playing alone. Along the lines of a MOBA, you would be wise to play online with a headset as this game lends itself well to team play.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    A very fun Shooter RPG.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is a lot of fun the RPG elements are also very addictive. The setting and environments are beautiful. They outdid themselves with the depiction of New York. The game is even better if you have friends to play with. Definitely a must buy if you like RPGs and third person shooters.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Open world

    Rated 5 out of 5 stars

    Tom Clancy at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel and overall take and direction with this particular Tom Clancy title. The open world, leveling system, perk system, customization, gun play, and game play are very fine tuned and make this title one of the better ones to come out in previous years for both PS4 and/or Xbox One. The only complaints that I have are ones (and few) of personal preference so I really do not wish to express those; as in a more generalized point of view, this is a title that any dedicated or casual gamer should add to their collection. Well worth $60, but like any purchase, being on sale makes it only that much better!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    Best Game Out Now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1-Graphics-10. Aweseome game with amazing details. Environments look stunning and the characters look great. #2-Fun.Factor- I play this game almost everyday and it is awesome playing with friends. Custom matches are fun playing with friends or against them with 5 vs 5 teams. Online matches are great. I give this game 5 out of 5. You will not regret buying this game. It is not at all like call of duty. This game requires skill and tactics. You must play smart and play well as a team. Terrorist Hunt is not as fun as is use to be. I think it is way too hard playing on your own. But everything is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grind or Go Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To sum up the Division in its initial release there was hype but it was backed but a great strategy in terms of team work a sub par story but overall a rhythm & pace that was perfect to grab your attention add in the Dark Zone which has its ups & downs it was in theory a nice approach the problem now is you must grind to get stuff but like many things time plays a factor I cant sink in 10hrs grinding for a new piece of gear but when I do play I have fun exploits,glitches ect.... all apart of any game but worth a buy.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The division ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game. I can play by myself or with others. It's great to play with others, makes it more fun. The game itself has a story line it's not just random killing. You can choose to explore. Very easy to join other players.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game with friends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say, fun,awesome and a must get. Great rpg and mmo feel to the game but with guns,perks,abilities,talents and many more. If you have yet to purchase this game, hurry up and run out to buy your copy now.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great atmosphere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Division does a great job of bringing it's environment alive, and it's super fun to play with friends. The combat and character customization is just enough to keep it interesting, without being overwhelming.

    I would recommend this to a friend
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