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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 31 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are very positive about the Spark Music GPS Fitness Watch (Large). They particularly appreciate its music storage capability, which is seen as a key advantage over competing products. The watch is also considered easy to use, with several customers specifically mentioning this as a positive aspect. There are no major negative points raised by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Battery life, Gps, Music storage

    Rated 5 out of 5 stars

    I love this watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have patiently waited for a run tracking watch with music storage, and Tom Tom was the first to pull it off. I love my new Spark running watch. Now I can leave my bulky phone at home and use my watch to track my run, and play music on my wireless headphones. Lots of features, and my runs automatically sync to my Nike run app. I love it!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is very hard to set up on line. Sends you to a site to down load and install drivers on your computer. before you know it you have bought a driver program. Not easy to navigate on the watch from program to program. Home site on computer does not have much information about your work outs. Very bulky (big) on the wrist, and the band make my hand fall asleep. Over all would not recommend anyone to buy this brand or fitness watch.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      HI Wolfie,

      I'm sorry that you've had such a difficult time with your Spark Music GPS watch. I read your review and I would like to address some of the issues you've raised. MySports Connect is a free the desktop software that allows you to transfer music, download software updates, and update QuickGPS Fix. Regarding the MySports web platform, we are working on improving the features and functionality of MySports. We are committed to providing more information than we are currently doing. I'm sorry that you don't find the band very comfortable. We redesigned the band to have a more secure fit. I would recommend that you try the band on a looser setting and see if you find it to be more comfortable. I hope this helps to improve your experience! TomTomInc.

  • Pros mentioned:
    Music storage, Stroke tracking

    Rated 4 out of 5 stars

    Great workout watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a watch that accurately tracks distance and pace and plays music through Bluetooth without carrying a phone this is the watch for you.

    I would recommend this to a friend
  • Pros mentioned:
    Music storage, Stroke tracking

    Rated 4 out of 5 stars

    Great for running without phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Holds 500 songs and tracking is very accurate Love that I can leave my phone at home

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Music storage

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second tom tom. Unfortunately I broke my first one accidentally but luckily I had the protection warranty. I like that it has a music feature. The band is improved and stays on very well. It is very comfortable to wear and I only take it off to charge. Battery life is great but I mostly use it on treadmill mode. I'm sure the battery life is shorter running on gps mode all the time. I'm very happy with this purchase.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! We are so happy to hear that you are loving your Spark! Our battery life can be extended if music and GPS are turned off, but you still should get quite a few hours of battery life even with all of the features turned on! Cheers, Chelsea at TomTom TomTomInc.

  • Pros mentioned:
    Battery life, Ease of use, Gps

    Rated 5 out of 5 stars

    Very easy to use, even while running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a G____. TomTom is much easier to use. It picks up signal quickly. Easy to switch screens while running. I love the results page on my computer & smartphone. Very good battery life and charges quickly on my computer while I am reviewing results. After using, I bought one for my girl friend, also a runner and biker.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey pcrider, we're delighted to hear you're enjoying your TomTom Fitness watch instead of the G____!!

      We hope and expect your girlfriend will have the same great time with their new watch.

      Cheers - Roy@TomTom TomTomInc.

  • Pros mentioned:
    Music storage

    Rated 4 out of 5 stars

    So far so GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the music being on the watch best so far. Pretty ez to Transfer music from ITUNES to the watch

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Given as gift - nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this watch to my wife as a gift. She wanted GPS, step counter and every thing else. This watch has it all. Plus she can download music. As an added plus, I got an email from best buy that they will show you how to use all the features for free. So far, she loves it.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Robbie, thanks for reviewing the Spark watch! We're glad to hear your wife is happy with the watch. Let us know if you ever have any questions, and we'll be happy to help. We can see that you're still giving us 4 stars, so if there's anything missing from the experience, keep us updated. Cheers, Hanna at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is good for just running, it does what I want it to do with no other distractions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Music storage

    Rated 5 out of 5 stars

    Great watch. Awesome value. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen, The music is easy to use and holds way more songs than needed. Easy to sync and charge and review the mileage. It has helped me track and improve my work outs.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi DWill!

      Great to see you enjoying the watch. It's certainly a great fitness companion.

      Enjoy keeping fit with the Spark!

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy tom set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from my local best buy and I am very pleased. It was very easy to set up and the controls are simple to use . Syncing to my computer and phone was not a problem. Downloading music was simple, as well.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Sarpeth, thanks for the great review! We're really glad to hear the usage has been easy and simple as intended, and that you're happy with the watch. If it still happens that something doesn't work as easily as it should or you have any questions, please let us know. Cheers, Hanna at TomTom TomTomInc.

  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great for the somewhat serious runner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs really well, picks up the satellite in less than 10 seconds. Awkward to put music on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product the setup is a little confuse but then easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great fitness tracker, but without the heart rate monitor. Battery life is excellent, I get about 10 days use before charge. This use is without using the music player though, so not sure what actual impact that might have on battery. I would recommend this brand to others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent watch!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very good. The battery is very good, the battery lasts a long time. The watch is very complete. I used the watch in the sea and in the pool.

    I would recommend this to a friend
  • Pros mentioned:
    Music storage

    Rated 4 out of 5 stars

    Good watch that does not need phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you do not need a phone to play music.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi, Robert

      We think that's a nice feature, too! Music always makes activities more fun.

      Glad you hear you're liking the watch. Let us know if there's anything we can do to turn those 4 stars into 5!

      Cheers,

      - Cameron at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Great price for the watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have a similar watch but the band broke so I was pricing just a band and found this. The price for a new band was $32, and I wanted to get a spare charging cord, which was another $45. I got the whole thing without having to wait 2 months for $99!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there mels56, thanks for the review! In case you experience any further trouble with the watch strap, please contact us so we can check the warranty status: http://bit.ly/2lMrMme
      If you have any questions, let us know!
      Cheers, Hanna at TomTom TomTomInc.

  • Pros mentioned:
    Stroke tracking

    Rated 5 out of 5 stars

    Cool tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a swimmer. She was looking for a product that would help track strokes. She is very pleased with the product

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi! We are super thrilled you and your daughter are enjoying the Spark. Thank you for your review! -Sophia @ TomTom TomTomInc.

  • Pros mentioned:
    Music storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for. Use it to run and track how far and listen to music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch for mp3 player without requiring phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purpose. Set up to move music files over is a little complicated but otherwise very functional watch

    I would recommend this to a friend
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