Customer Ratings & Reviews

Great product love the AI interaction. It really motivates me

An Amazing home gym perfect for those who want to keep in shape and have weird work hours or have imkids to take care of , Best Buy gave a better price option than the company website , free installation , and 2 day delivery . Company wanted to charge for installation and had a 3 week waiting period . A great buy. From Best Buy !!

We have had Tonal for about 2 months and it is the most amazing piece of workout equipment I have ever used. It's like having your own personal trainer at home. It is worth the cost.

I own a Tonal and absolutely love it. I previously owned a Universal type weight-lifting machine. The difference between that and the Tonal? Tonal allows a much broader variety of exercises, instructors lead you through the exercises which is way more motivating, and the machine automatically adjusts the resistance levels for you. This results in a much more robust workout. With Tonal you have three choices of selecting your workout routine: pick your own individual exercises (bench price, lat pull-downs, squats, etc.), take an individual class (such as a live or recorded 20 to 60 minute class), or take a workout program (which consists of multiple weeks of classes). I love doing the programs because I have a commitment to keep over time. Another great thing about Tonal is it's "smarts." The machine figures out how strong you are after running you through a few test exercises. After that, you never have to set weights for an exercise. For example, if you are taking a class and it requires chest flies and tricep extensions, Tonal will know what your resistance should be and automatically set it for you as you move through each exercise. Another great feature is that the weights will automatically lighten up if Tonal sees that you are struggling to complete a set. To take classes or programs (and to have your weights automatically set by Tonal), you have to pay a monthly membership fee. I decided to look at the monthly fee as an investment in my long-term health. You either pay to stay fit now or you pay later in life with higher medical bills (sad but true). Finally, the instructors are great. They explain the proper way to do the exercises and are very motivating, even when things get hard. They lead each class with a variety of exercises on and off tonal. I have a Peleton too, but honestly, I get a much better and well-rounded workout with Tonal. You might not think that lifting would make you out of breath, but sometimes the Tonal workouts give me a better cardio workout that the stationary bike. One final note on installation - normally, Tonal recommends (maybe even requires) their own installation. However, I did it myself and it was fairly easy. If you can install a TV wall mount on your wall, you can install a Tonal.

I purchased this last year and I love it. Reasons why I purchased a Tonal was: 1. Unlimited HouseHold Profiles - 2. Saved Workout Progress - 3. I get to workout at home and not have to travel to the gym in the snow. - 4. Basically an unlimited workout library. - 5. My gym costs more then the membership does. I do want to advise that the membership is right under $60 bucks a month. This is not cheap but if you have a 4 member family like I do, that equals out to be around $15 PER MEMBER. So it works out for me. I also love the idea of being able to increase and track your progress without any writing. This machine can keep track and increase weight, notify your power increase and has has features to improve posture. Check this out if you wany a great way to workout at home!

We have had our Tonal for nearly two years. We purchased our Tonal before Best Buy started selling them. My strength has increased by over 30% despite an injury that set me back for six months. My wife and son also use it, improving our overall fitness within our family tremendously. We’re delighted with our purchase and recommend Tonal to everybody.

Great system so many cool features and workouts. Always improving operating system that continues to add new features and functionality.

Had our second Tonal installed recently. This time delivered and installed by Geek Squad who did a fantastic job. The upfront price of Tonal is a tough pill to swallow. However, consider the costs of going to a gym (factor in your time, gas, etc), and it's easy to see how the cost can be justified. I enjoy using Tonal and the variety of programming they offer, and consistently have awesome workouts on it.

Order, delivery, and installation through Best Buy’s Geek Squad went great! They arrived promptly during my scheduled delivery day and time window. The installers were very friendly and knowledgable. The Tonal itself has been an amazing product so far, the workouts I’ve completed have been fun and challenging. Can’t wait to keep working out and highly recommend this for your home gym!!

Amazing exercise equipment. The tonal subscription is great too - from lifting to cardio to yoga. Takes up no space.

Purchased a Tonal with Geek Squad install. Installers had no idea how to do the install. After reading the directions, even though they said they had been trained, they installed it too low on my wall. The Tonal arms would contact the floor and not allow the arms to go all the way down. After the installers left I tried to use the Tonal and was not able to due to the arms touching the floor. Had to have to installers come back and raise the Tonal to the correct height leaving visible holes in my wall due to raising the bracket higher. Best Buy should properly train their employees when it comes to installing Tonal.

It’s only 3 weeks and I absolutely love it. It’s like a personal coach with you all the time, and it replaces almost every gym equivalent. I have cancelled my gym membership.

I love that i can work almost all muscle groups on this machine

Installers were professional. They are new to installing tonal but did their due diligence and educate themselves on the installation process and explaining the product to me. Have yet to try product but received good service so far. I wish I had more specific direction to the service agreement in place with this product though.

I love my Tonal machine. I had surgery on my wrist this week. When I recover from surgery I can go back to using it again. I know I will get the results I am looking for.

The one year membership sold separately is not optional. It is mandatory. The device is unusable without making a 1 year commitment. I only found this out after it was installed with 13 bolts into the wall

This at home gym includes access to live classes. Weekly programs and health metrics. There are 2 negative about this device that i want to point out. 1st galaxy devices will not pair, this needs to get addressed quickly. 2nd without the monthly plan you lose all access to this gyms features.

This machine is a game changer in your home gym. Key benefits - 1) Like having a trainer in your home on demand, building programs & routines to drive a impact PLUS clear guidance on how to safely perform the exercises; 2) The electronic weight is unbelievable consistent & smooth improving the experience PLUS you can go up 1 lb at a time accelerating gains; 3) Tons of surrounding digital capabilities including guiding you to which weight to use and tracking progress over time;

I bought one of these prior to Best Buy having them for sale and all I can say is I highly recommend this machine. It is the only piece of excersise equipment that didn't turn into a clothes hangar. It takes up so little space yet can do so much. From a cardio, HIT, strength training at home, it is well worth it. I have lifted over 3 million lbs on this machine over 2 years. 100% recommend.

Tonal is probably the best investment I’ve ever made for myself and my health. I use it a minimum of 4 times weekly and it’s made working out fun with the personal trainers and programs that you have access to. Can’t recommend enough.