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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 56 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers enjoy the detailed gameplay and puzzles in Tormented Souls, praising its old-school survival horror elements and immersive atmosphere. The game's story and graphics also receive positive feedback, creating a suspenseful and frightening experience. However, some customers feel the voice acting could be improved. Overall, the game is considered a must-have for fans of classic horror games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Gameplay, Horror

    Rated 5 out of 5 stars

    Classic Resident Evil returns

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfectly done recreation of a classic Resident Evil game. The game offers modern controls or classic tank controls. Every detail feels just like a classic RE game, including the music, fixed cameras, controls, puzzles, and survival horror. If you like classic RE, you will enjoy this game.

    I would recommend this to a friend
  • Pros mentioned:
    Horror

    Rated 5 out of 5 stars

    A God tier survival horror game!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If old school survival horror is what you're looking for, you've found the game to get the job done! A masterpiece in retro survival horror.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Old school survival horror at it's finest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tormented Souls is a callback to the oldschool Resident Evil style of horror game. Explore the mind bending story of Caroline Walker and her journey to solve the case of a missing pair of girls after receiving a mysterious photograph of them. Unravel the truth of their disappearance and learn about Walkers own twisted passed along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Best Buy Employee

    Rated 5 out of 5 stars

    GameCube Era Resident Evil

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is fantastic, feels just like a GameCube era Resident Evil game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love old school resident evil games you’re gonna love this game.

    I would recommend this to a friend
  • Cons mentioned:
    Voice acting

    Rated 5 out of 5 stars

    A fun survival horror trip!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone that is a fan of classic survival horror (Resident Evil, Silent Hill, etc) this game offers old school tank controls/combat, puzzles, cheesy dialogue. It's these things that offer a sense of charm, overlooking the clunky controls and reminding us of a better time for horror games.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Tormented souls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game brings back classic survival horror. A+

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Horror

    Rated 4 out of 5 stars

    A horror game to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good horror survival game. The puzzles are very detail and the over feel is creepy. The fighting mechanics can be wonky at times but doesnt stop the great work of horror

    I would recommend this to a friend
  • Pros mentioned:
    Horror

    Rated 5 out of 5 stars

    great survival horror

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great survival horror game! If you love the original resident evil 1-3 games you'll love this game! great price too

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Voice acting

    Rated 4 out of 5 stars

    Throwback to old school survival horror!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like oldschool horror like SH and RE, this is for you? Voice acting isn't great, but it's a solid game!!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Voice acting

    Rated 5 out of 5 stars

    Throwback

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tribute to classic survival horror. Could’ve used better voice acting but overall fun

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    love letter to survival horror

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price and total love letter to classic survival horror.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Horror

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and story line to tell really scary too

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Retro feeling horror game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic retro feeling horror title perfect to play during Halloween season. Cool atmosphere, decent controls, nice graphics, and unique enemy designs paired with that old school retro gaming feel makes this a must have in my book. I had a blast playing this one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    A Return to OLD SCHOOL Horror Games!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the vein of old school, tank control games such as the early Resident Evil games here comes Tormented Souls and its a creepy horror experience that will keep you guessing as to what will happen next and what's going on over all. If you love old school RE games than this is what that you will enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great call back to the HS games of yesteryear.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a love letter to the early games of horror survival. It will definitely take gamers back who remember playing the RE games1-3 and other HS games like Silent Hill and the like. It might not appeal to new gamers but if given a chance they may be surprised at how fun they'll actually find the game to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally, a decent survivor/horror game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a almost a 3.5-4 star game for price and setting/gameplay. Is this game perfect, absolutely not. Is this game worth a play, yes it is. It plays like resident evil remake but with better controls. I’m assuming the developer used a “similar” engine to the re engine, because it looks just like remake but the main character model could use work and cinematic cutscenes are not very good. So, for the enemy design, the developer took the body gore from silent hill and the setting of resident evil 1 and made a game out of it. The difficulty is fair and the supplies you get are adequate if you play the game like it was silent hill more than resident evil as they are scarce. I really dislike giving bad criticism, but the voice acting is phoned in. The game would have been a lot better with better voice acting or direction that gave any feeling in it. “Spoiler” for example, the MC has her eye removed and she was a like, “my eye was removed, sucks to be me”. Maybe better directing would have made it better, but so far all lines delivered from all npcs, fall flat. Maybe I’m spoiled from VAs like Tara Strong but it sounded monotone from everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great horror game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quality horror game like the old school RE games. Great graphics, puzzles & sound design for a smaller budgeted game. Really impressed. Some slight nudity in the game, so caution if you have any younger horror fans around.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Not a bad game at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a good horror investigational game and I didn’t know what to expect when I bought it. It’s actually a good game even though it gets a little slow at some points. All of a sudden it will give you a scare and as it goes on it gets even better.

    I would recommend this to a friend
  • Cons mentioned:
    Voice acting

    Rated 4 out of 5 stars

    Great old school survival horror game!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great old school survival horror game. Voice acting needs some work & the puzzles can be a bit on the vague side but honistly, a solid 8.0/10!

    I would recommend this to a friend
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