Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 3.4 out of 5 stars with 8 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

63%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Durability, Honest review

    Rated 4 out of 5 stars

    Very satisfactory, Need more time to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very satisfactory so far but will know more about it when I have used it over a year. In my opinion, giving a review within such a short time doesn't reveal how good a product is. Ask me after I use it a year or two to rate it and the rating would reflect a more honest judge of the quality. I hope it measures up to my previous Toshiba laptop which was great!

    I would recommend this to a friend
  • Cons mentioned:
    Disappointed

    Rated 3 out of 5 stars

    Not quite pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior laptop was a Toshiba, and, I loved it. Unfortunately, this computer has not lived up to its predecessor. I am disappointed and will probably not get this brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gift

    Rated 4 out of 5 stars

    Nice sleek computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my fiance for Christmas. She absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Great price

    Rated 4 out of 5 stars

    great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the price looking forward to many years of computer time on it

    I would recommend this to a friend
  • Cons mentioned:
    Black screen, Useless support

    Rated 1 out of 5 stars

    Broke on the second day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second day of use, black screen. Customer suppport was of no use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Online school

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for online school..she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Dad he wanted a laptop with a large screen and I wanted a name I trusted "Toshiba"

    I would recommend this to a friend
  • Cons mentioned:
    Faulty, Power issue

    Rated 1 out of 5 stars

    Loses power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks of set up, down loads, this item will not power up. faulty, Bummed

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, BarbE, and sorry to hear that your laptop doesn't seem to be turning on.

      I recommend visiting support.toshiba.com/troubleshoot and stepping through the interactive instructions there to help determine the cause and resolve the problem.

      You also have the option of contacting Toshiba support at 800-457-7777 if the website link above doesn't solve the problem.

      Thanks again for the feedback and sorry for the trouble. Toshiba

Sponsored