Customer Ratings & Reviews

Received the first one and was unable to connect to WIFI unless it was in the room with the modem and router. After unsuccessfully trying to diagnose/ fix with Toshiba tech support arrangements were made to have a replacement sent out. The shipping did not include the defective unit being picked up so I had to drive a half hour's distance to the nearest UPS store. This is Best Buy's fault but it ultimately falls on Toshiba's quality. The second unit works OK but is slow and the performance is less than that of my old HP Elitebook 8460. The ten screws that hold the bottom panel on have begun to fall out randomly after approximately the first month also. I see why the price of this unit has decreased so much in the last month and half or so and is now on clearance. I don't know if these issues are indicative of Toshiba's quality or just this model as it's the first Toshiba product I've owned. I haven't run into these issues with other manufacturers. .

Buyer Beware--- This computer has major wifi problems right from the start. It took 10 tries to connect to my wifi at work, while my phone and work computer were connected instantly. At home, while on our on own router, web pages load halfway and then stop. I use a laptop for everything and need to be able to get online quickly so this laptop is useless to me. Same issue trying to connect at my car dealer while waiting for my car to be serviced -- laptop could not connect but my phone connected just fine. Should have read the reviews before I purchased it. Look online there are tons of reviews that say the same exact thing about wifi connection problems! Thank God I am still within my 14 day return period. I am boxing this up this weekend and making the 60 mi drive back to Best Buy to get something else.

Speakers are making cracking sounds and the computer keeps crashing. I picked this up yesterday and will be returning it. I've had 6 critical events (ID 41), 239 errors , 120 warnings, etc...

I bought two of these, seduced by the low price and CPU speed. However, both would not set up correctly, couldn't log into microsoft, every webpage except for MSN gave an expired certificate warning & many apps not working. Called tech support who didn't know much, kept insisting it was my wifi (really? Since when does that give an expired certificate message on the web browser???) She then claimed it was an unusua issue and to take them back to the store. Interesting how both had the same issues - doesn't seem unusual to me based on that. I'm reasonably tech savvy so this wasn't user error. So much for Toshiba products and tech support - won't try this brand again...

I got this laptop in hopes it would be perfect for college.... I was let down when it crashed within the first hour. I returned thinking that specific computer was just a dud.... No the second couldn't even get through my wifi password without crashing. I WILL be returning this product, but I WILL NOT be purchasing another laptop that bares the name toshiba or is a 2-1 it's just not worth it. And as for this computer, as the review caption says...just don't

The speakers of the computer do not work. The sound with headphones is ok, but despite having updated the drivers for the speakers, they do not work at all. Also, it takes forever to start and connect to WiFi. I would definitely return it but unfortunately I bought the computer just before I traveled. Bad, very bad.

Bought this laptop yesterday and it overheated too much for no reason. Froze couple of times. And it all of a sudden it said error - just crashed on me and went all black. Returned it this morning. Bought my self now Toshiba - Satellite Radius 2-in-1 15.6 with Intel Core I7. I hope this won't crash on me. If it does I will no longer buy Toshiba computers.

Few days after buying the product Wi-Fi issues surfaced. The problems are everywhere: web-sites don't load; downloads sometimes fall off or speeds vary extremely. In games it's impossible to play because of disconnects and 500+ ms latency.