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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 337 reviews

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88%
would recommend
to a friend

Customers are saying

Customers often highlight the Samsung Galaxy J1 4G LTE's affordability and ease of use. Many appreciate its camera quality and convenient size, while some mention limitations in memory and storage capacity. A few users also reported issues with screen durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 337 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the phone itself is awesome as far as durability goes, reception (Verizon), & cost! Minus a star for the poor camera. No anti-shake & you have to stay very still..& then it's still blurry 5 times later. Other than that, works as good as any Galaxy I ever owned & certainly worth the $32ea. Con is too much bloatware! Apps taking up 40% of storage, no biggie, delete. Smaller size is perfect, add a plastic LCD, a removable battery, all the functions of the big phones, this is a super deal. Cosmetically, it reminds me of my S3 in appearance but these are a nice blue with a slightly "grippy" feel. Responsive touchscreen. Excellent GPS via Google or whatever app. Superior battery life. Charged it 3 times in a week. Never fell below 50% though. Screen is scratch resistant & not glass! Buy it for life because it's that tough.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my elementary aged children to have as a way to communicate with me, in emergencies, when they're commuting to/from school on the school bus. Of course, there's something in it for them...wifi at our house to access learning apps, play games and take lots of selfies. The camera works great and takes awesome pictures and the GPS tracking makes it nice for me to know where they are at all times. I'm very pleased with the phone and, because it's pre paid, I control the data use and talk minutes. There's no commitment to a monthly bill so if I choose not to re-up the minutes, I don't.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Ok phone with a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an ok phone for starter. although it does its job it an slow down on you sometimes. battery life is pretty good for its size. phone is good for basic use only.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy these cheaper prepaid phones whenever they are on sale to send abroad (Belize). Only the Verizon phones work in Belize.I have 4 teenage nieces and nephews and they put these phones thru a lot. For the $31 or $32 I paid, these cellphones will last these kids for at least a year or so. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Phone somewhat smaller than picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks great for the price. However not large enough for me to hold onto. For I lose things very easily. Other than that a great phone and there are other options for prepaid cell phones to choose from. So I'm shopping again with Best Buy. I love Best Buy and have been a member since 2012, when first charged my student first 35in flat screen TV

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Perfect phone for a diva..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size,color,and price of phone.A good buy..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Temporary Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great phone for temporary use. It's very inexpensive, and the screen resolution, camera and processor speed are decent. Due to its minimal 8 gigs of storage space (= only 4 gigs of useable storage), any prolonged use of this phone would be frustrating cause of the lack of storage space. All in all, this is a decent phone that can be best used as a temporary phone or given as a gift to a teenager. I would've given it 5 stars if it had 16gigs of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased just as a basic phone to be used occasionally. It was a one day deal at Best Buy and cost as much as just a regular flip phone, so for just a few pennies you get a basic smartphone. It is also very easy to unlock.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price for the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good for the no contract phone with great features

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Purchased for Mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom needed a device while she waited for her original phone to be fixed. This one had all the options necessary at a great price point. She doesn't want to go back to her old device (LG V10) even though it is fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 3 out of 5 stars

    Easy beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. We got it as a first time phone for her and she has manage to access everything better than i do. A 10yr old versus a 44.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first phone for younger kids. You can go on the internet, use apps, take pictures, text and call. It is hard to find cases that fit this phone, they are all too big.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the quality!!! Made a great gift for my dad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and great price and the right color of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A basic decent smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and really good for basic use, do not expect results like Galaxy S7 edge and such but it gets the job done. The only con is that it has bigger SIM card slot

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Price

    Rated 4 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, easy to use. Nice camera. Would recommend if not into paying a lot for a phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my 2 sons. For the price, you get a good deal. It's easy to use. Perfect for my boys who don't need expensive phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price, Size

    Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice screen with a decent camera and great price for a samsung smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Starter Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone for my 10 year old - to use for games and apps. So far, so good! Great price and am very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but cracked the screen during first month could not find a screen or case for it to be repaired or prevent further damage.

    I would recommend this to a friend
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