Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 186 reviews
(186 customer reviews)to a friend
Rated 1 out of 5 stars
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m paying for a service that I can’t get anyone to come out and fix my ice maker. I was told to call the manufacture to come fix it because there was no one working in my area.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Get helpers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called weeks ago to cancel this unauthorized purchase..I was told in 3 to 7 days. But they never did
I would recommend this to a friendRated 1 out of 5 stars
No answer to repeated requests
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to cancel this automatic purchase. No one will respond...
No, I would not recommend this to a friendRated 1 out of 5 stars
You have charged me recently for TTS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not renew this as it was a 2 year subscription that I bought a year ago.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. Typically the Total Tech Support auto renews. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. For support with your plan, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Unauthorized purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not authorize this purchase for tech support renewal!
No, I would not recommend this to a friendRated 1 out of 5 stars
Beatbuy Total Rewards Not Worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a keurig that wasent not working. I had to pay $30 on top of the $200 membership. Horrible.
No, I would not recommend this to a friend