Customer Ratings & Reviews

Love the protection plan and being able to call and talk with a Tech as well!!! Has saved me so much time and worry! I will always renew this plan......LOVE IT!!!!!!

Total Tech support is a must for someone who needs occasional help in setting up the home office ...........a very good investment.

This service is AMAZING! Got a new remote car starter...installed free! New m.2 computer drive--inztalled free! Great item at a great price!!! HIGHLY RECOMMEND!

Seemed expensive, but after you check your new Best Buy prices and the warranty and overall great service, it is a bargain.

I have been using Total Tech Support for years. It is definitely worth the money.

This is the Best Buy in town. These people can help with virtually anything. They are always there fir you and they’ve pulled me out of more than one jam.

Works pretty well if you think you will use it enough to justify the $200 price tag. It was worth it to me one year as I was doing alot of installs but I didn't re enroll since I probably won't be needing to install anything soon.

What can I say the geek squad is the best. They have help numerous times. They came to my home to set up 4 TVs They came prepared and did the job quickly

Total Tech support is awesome. When I need them they are there. They make it simple to get issues resolved. I highly recommend

The protection plan fits the needs of non technical people They stay with you until you are truly satisfied and products work perfect

Nice plan. It was helpful, but then Covid hit and I didn't really get may full use out of it.

We had problems with our wifi printer no longer working and they were able to fix that over the phone. Can remotely clean your computer and set up your house!

The Geek Squad reps are always helpful and courteous. I highly reccomend buying their yearly membership. I've saved more $$$ than it costs!

Many of my questions and problems can be handled remotely, yet if needed I can get appointment to have my device repaired in store.

It paid for itself when we had to have a new cooktop installed. They helped us order it and get it installed. We have also used it to help set up our computer.

The Geek squad has fixed several issues in the past and were very knowledgeable about my laptop and s/w issues. Totally worth the investment.

This service is outstanding. They’re all my superheroes. They can figure out a problem within minutes. They’re amazing professional and down to earth!

Wonderful Best Buy feature that helps me decide to buy tech devices from them. Great help from Geek Squad agents when things need fixing.

I like this program the Total Tech Support team is great they help me when I call and need them

I love my protection plan! The the knowledge of the squad is great, customer service is on point and the plan pays for itself with one use.