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Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 186 reviews
  • Rated 5 out of 5 stars

    Tech Support worth getting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need their help often but when I do I have great service-- friendly people that always resolve my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love getting tech help with all our smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chat support have always been very helpful. I get to save a lot of money for every smart device installations for our Smart Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support by Geek Squad is awesome.Been with them for a few years.They are very well worth the money spend.I would be lost without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been helpful to have people who know more about technology than me and my family. Especially with kids in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at the Geek Squd are always helpful and friendly. They take time explaining things to you if you don’t understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always, always, always, always, always, always, always, always, always, always, always & forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Total Tech Support Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rest easier knowing I can get help (plus Webroot) for the subscription price and no one is keeping the clock on solving my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running in less than a hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a little help with my new Apple Mac Pro. The Tech show me how to get started in just 30 minutes and I was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTAL TECH SUPPORT IS GREAT ..THE GEEK SQUAD IS KNOWLEDGEABLE AND HELPFUL, ITS A NO BRAINER ! I RECOMMEND STRONGLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the support service several times, technicians are very responsive and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is great. They are available 24/7 and are excellent in solving any issue. Glad Best Buy has this available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech support is the best thing anyone can have...very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for 3 years and used it only twice.m but it has paid for itself. I’m glad it’s there whenever I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Hesitate, Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without it. I have saved enough money to pay for the membership. I get service no matter the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this service before COVID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has helped us save money on all installs and we've been able to get a lot of equipment installed. The Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended extremely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it as an investment. In general you'll get your money back within two to three months if you're techie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need tech support for my grandsons computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support is wonderful I had to get it for my boys they work on the computer a lot. If something happens I know who to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have participated in this program for years. I do feel somewhat cheated this year due to corona and stores shutting down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the savings I get with my Total Tech Support membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must! I use them when needed. Always there when you need them and always fix the problem

    I would recommend this to a friend
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