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Customer reviews

Rating 4.2 out of 5 stars with 16 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
81%would recommend to a friend

Customers are saying

Customers are delighted by the Samsung Galaxy A16 5G 128GB Prepaid's overall performance, with users reporting it works great. The screen quality has also received positive feedback, with some customers expressing that it blew their mind. There were no CONS mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For items that you can used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are beautiful and bless fully blessed. That's why we love you!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good phone, fast scrolling, bright screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level Android phone. Its fast enough and the google AI chat works well. Cameras are good. Screen is bright and very sharp and colorful. Scrolling is smooth. Speakers are loud for ring tones and watching videos. Has 128gb internal storage and 4gb RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phone should be ok but I really don't know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told that this phone would work with Verizon which is why I bought it. Come to find that was an inaccurate statement. It works only for Total Wireless. The phone was brought back to Best Buy for a refund and we were told it was too late. Nothing was marked unreturnable until later that evening, after we tried to return it. It looks nice and has the capacity I was looking for but will sit in the closet for an emergency. Best Buy in Middletown NY needs to do better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter. I liked it so well I bought the same phone for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, has all extras that I needed. So far it is working great. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in excellent condition. Screen quality blew my mind, total recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, affordable battery and power seems to last long. Only issue is that there is not a charger with the phone, which i expected to be included.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved what I needed, good purchase and good device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Which I love and great features on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service period budget found worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service period budget found worked great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need an IPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, Samsung phone is okay but not like an IPHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys shipped very quickly in very good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Incompetence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me three days and an extra trip back to store to find out that my pi. Was sent to my email and not on the receipt as suggested employees were unaware of how it worked as well Phone is good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth of amounts you paid. Don’t buy it. I bought it for my father in law and phone didnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy a16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible phone system lags and crashes runs slow badly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    E- phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for it's purpose, haven't had any issues with it. Pretty simple to operate.

    I would recommend this to a friend
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