Customer Ratings & Reviews
- Model:
- Deco X50-Outdoor
- SKU:
- 6522471
Rating by feature
- Setup
Rating 4.4 out of 5 stars
- Range
Rating 4.4 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the Deco X50 Outdoor's impressive range and strong signal strength, extending Wi-Fi coverage to areas like backyards, outbuildings, and even over 100 yards away. The ease of setup and integration with existing Deco mesh systems are also highlighted, with users praising the user-friendly app and straightforward installation process. Many appreciate the improved coverage and ability to reliably connect devices throughout their property. Overall, the positive feedback centers on the product's ability to deliver reliable, high-speed internet access to previously unreachable areas.
This summary was generated by AI based on customer reviews.
Did not do what it said it would
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not reach outside patio. Had nothing but buffering.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other. Or, if you are using the Ethernet backhaul for your Deco X50-Outdoor, please ensure the Ethernet cable being used is free from defects.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Inconvenient and hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Requires ethernet connection to the router (Unless already have tp-link network set up) and creates new home Wi-Fi network, both are extremely inconvenient.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If your existing Wi-Fi router is not a Deco Mesh Wi-Fi System, you will need to connect the Deco X50-Outdoor to your LAN via Ethernet. As for the new home Wi-Fi network, we suggest installing the Deco X50-Outdoor in Access Point Mode and assigning it the same Wi-Fi name and password as your existing router for convenient and seamless connectivity for your wireless devices.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app doesn’t work. Only one error appears in the app and it ends up leaving you out again and again. impossible to finish by configuring it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case, we would first recommend ensuring your smartphone is not connected to a VPN during setup, as this may interfere with the onboarding process of your Deco Mesh System.
If the symptom persists, please try uninstalling and reinstalling the Deco app, then try again.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned not what we needed. Didn’t work for us. Needed a different item.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Anita,
Okay, it was not the item you needed, but why a 1-star review? What about the product that resulted in the negative review?. We would like to know, especially, if there is genuinely something wrong with the product. Please reach out to support at [email protected] with a copy of this review and provide us with additional details.
Best Regards
TP-Link Systems Support
Gimmick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need another unit just to use. Not worth it unless you have multiple of them
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi CodyS,
Thank you for your review. The Deco X50-Outdoor is designed to provide reliable Mesh Wi-Fi connectivity in outdoor spaces. If you do not have any existing Deco units serving as the Main Deco in your network, you can set up the Deco X50-Outdoor in Access Point Mode, and connect it to your main network via Ethernet.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Garbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly needs to reboot and customer service won’t respond to requests for help
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you find that your Deco X50-Outdoor is in need of frequent reboots, we first recommend ensuring your Deco app and firmware are fully up to date, as shown in our FAQ here: https://www.tp-link.com/us/support/faq/1599/.
If the symptoms persist, we also recommend checking the Ethernet cable (if using PoE to power the Deco) for damage to rule it out as a potential cause.
Our support team is always happy to help answer any questions about our products. Please feel free to contact us using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Verizon 5g
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly! Connected to Verizon 5g internet using extra ethernet port on Verizon router.
I would recommend this to a friend- Pros mentioned:Range
??? Help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can i use this with altice modem.router box? Want to extend outside
I would recommend this to a friend - Pros mentioned:Coverage
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Wi-Fi everywhere now works great I got it for the pool area it does more than anything I tried
I would recommend this to a friend Outdoor mesh extender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought i would get a better signal than what I do. It could also be the other side of the mesh system as well.
I would recommend this to a friendNo Wireless without special firmware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless capability doesn't work out of the box. I had to call TP-Link support and level 1 engineer created an RMA for replacement. The replacement still didn't work so I ended up calling level 2 engineer. That person had to download new firmware for the wireless functionality.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Deco X50-Outdoor's Mesh Wi-Fi broadcasting functionality should work as intended out of the box. If you encountered any difficulty setting up your Deco, we recommend reaching out to our support team - which we are glad to see you did, and they were able to help you.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
