Customer Ratings & Reviews
- Model:
- TDB21
- |
- SKU:
- 6594349
Customer reviews
Rating 4.6 out of 5 stars with 18 reviews
(18 customer reviews)Rating by feature
- Video Quality4.5
Rating 4.5 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Pros mentioned:Setup ease
Rated 5 out of 5 stars
Excellent Bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the TP-Link Tapo Smart Video Doorbell. The resolution is good! I can easily see who’s ringing at my door with stunning detail. The motion detection is reliable and fast, and the notifications arrive instantly on my phone. Setting it up to the wifi and the taco app was a breeze. Though the mounting to the door was a bit confusing. I think the mounting instructions need more clarity. I really like that It comes with an optional diagonal base to help you aim the camera better . Best of all is that there is no monthly subscription! That was a major deciding factor for me. Just download the app, install a micro SD and you are good to go. Sound quality so far is acceptable. what I like though is that you can even personalize a quick response audio with a recording of your voice. Battery life seems excellent so far. Since I bought it (about more than a month ago) I have to recharge it once. I also live in a complex with frequent neighbor traffic. Recharging took about three hours. To extend the battery life I decreased the sensitivity of the motion sensor and I set up an activity zone for the camera to focus on. Overall I highly recommend this doorbell for anyone looking for a high-quality, affordable, and subscription-free video doorbell.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Tapo doorbell camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positive: so far great I see everything and get alerts when someone is in the frame. Clarity when someone is at the door is excellent. Another great thing that was unexpected was when I connected it to Alexa and someone rings the doorbell it sounds on the Alexa speaker and notifies me by saying someone rang the door that was an unexpected plus, although it scared the crap out of my kids. Negative: when I purchased this, my plan was to connect it to the existing doorbell, but due to the positioning of my doorbell, I was not able to do that so I am working with the battery power only. Due to high traffic in my area the battery drains pretty quickly so I think I will need to contact an electrician to move or place some electric connections so I can run the doorbell in a different area, but that’s not fault with the doorbell camera. That is a fault of the positioning.
I would recommend this to a friend - Pros mentioned:Camera quality, Setup ease
Rated 5 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, affordable, easy setup, good coverage and settings that make sense. Highly recommend.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 3 out of 5 stars
Great video and connectivity. Poor battery life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three stars for pretty much the battery life. It barely lasts a day. Even swapped it out with another one. Same thing. The quality of the video, the audio and overall connectivity pretty good. Was able to circumvent it by using a USBC cable and close to a nearby outlet.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi GeekBravo,
Thank you for your review. The battery on your Tapo Video Doorbell should last for significantly longer than a day. In your case, we would first recommend adjusting some of the doorbell's settings by following the steps in our FAQ here: https://community.tp-link.com/en/home/forum/topic/715846
Our Support Team would also appreciate the opportunity to follow up with you, gather more information about your installation scenario, and help address any remaining concerns you may have. At your convenience, please reach out via phone, live chat, or email using the support portal on our official TP-Link website, and one of our support agents will be more than happy to assist you: https://www.tp-link.com/us/support/contact-technical-support/
Best Regards,
TP-Link Systems Support
- Pros mentioned:Camera quality, Setup ease
Rated 5 out of 5 stars
Tapo Front Door Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera! And the best part is monthly fee is not mandatory! Image quality is perfect! Super easy to install
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use, i love that fact that i dont have to pay for another subscription.
I would recommend this to a friend Rated 4 out of 5 stars
Alright for what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended, however, it can cause issues with your sound settings in various apps. The ear muffs are very basic. This is very obviously a budget headphones, if you have more money and want something better, id highly recommend that
No, I would not recommend this to a friendRated 5 out of 5 stars
Quality Smart Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done with a clear picture and video. The light emitted is bright enough for a colored night appearance. The ring and intercom are loud and clear. Being able to use an optional SD card as opposed to a plan is a plus.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Would definitely buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great would definitely recommend for people who are on a budget but still want to keep an eye on things. Camera has clear footage and stays charged for a long time
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Tapo video doorbell review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, long lasting battery and more than decent video. I would recommend this product to budget conscious buyers.
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
Be sure to charge before deploying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and simple installation and setup. Charging the device 7 hours before fully deploying it is what took the longest amount of time.
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
New DoorBell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old door bell died and I wanted to try something new and techie. This came on sale during black friday so I went for it. Very nice; easy to install and works fine. I am happy with the purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Great item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the spot to my mother didn’t have to answer the phone and she’s home alone.
I would recommend this to a friendRated 5 out of 5 stars
Doorbell is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell has been great. Still figuring it out but is working great
I would recommend this to a friendRated 5 out of 5 stars
Tim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a basic system, it works great. Not expensive.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell. The camera & available light on it is very helpful.
I would recommend this to a friend Rated 5 out of 5 stars
Impressive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product works very well has amazing range of views
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Not a good camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of Nine Tapco cameras this is only one that will not stay connected to internet, have reset, relocated several times. Runs battery down looking for service which is within 25 feet. I do not like this camera at all. Maybe I just gir a bad one but very poor service
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi GroverG,
Thank you for your review. In your case, we would first recommend ensuring the firmware of your Tapo Smart Video Doorbell is fully up to date via the Tapo app. Firmware updates can include enhancements, additional features, or optimizations that are designed to ensure an ideal experience with the device.
We would also suggest making sure the device's detection settings are optimally configured for the activity types and frequency in the area, so it does not wake too often, or too little. This can vary depending on the location of the doorbell and your intended use for it.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support







