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Customer reviews

Rating 4.4 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been suffering to find some surveillance to keep safe and secure my house waill im out, and not anymore lost packages or deliveries, now i feels like im always there, is a very peace of mind, and affordable price, and not monthly payments as another's security services, thank you Best Buy, this is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great ring replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera primarily to replace a similar camera I had from the ring brand because I no longer wish to accept their terms of not keeping my footage private. So far, this brand seems to uphold that at least to a greater degree than the other company I mentioned does. So for now, I will stick with these. This tp link C615F is actually a pretty good camera for the price, and it works pretty well. I do wish they had a version with better picture quality with this exact design. When you try to find that, it actually takes you to a different design camera that is wired, and I guess because being a wireless setup with the solar panel they went with a lower picture quality to preserve battery life. But in all honesty, if you have the solar panel in a good area for plenty of sunlight coverage I don't really see this being a problem, at least in the early stages of this camera's lifespan, which in my case is less than a month up to this point. Other than that, everything works really good, and I'm quite pleased with the device. It doesn't quite have the bells and whistles that I was used to with the other brand I had mentioned but I am okay with that and perfectly content with the switch nonetheless. I do like the fact that you can set up a profile where different alerts have a different sensitivity level of triggering an actual alert. For instance, you can set a person detection sensitivity level higher than say a pet alert sensitivity level. Also, when the flood light comes on, it has more than enough light to light up the area I have this camera in, and if it were too much, you can adjust the brightness of it and make it dimmer. You can also set how long it continues to record when something triggers it and the camera will follow whatever has triggered it, which is nice also. It has a patrol mode where you can make it scan back and forth to different areas that you would configure it to. I wish they had the ability in the Tapo app to configure it where different cameras had a different alert sound. That way you could tell which camera is being triggered before even looking at it. All in all though, I think this is a great device and I do not regret purchasing it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and down loading the app went well. From instead the house or a few miles away. will be purchasing 3 more so to put around my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty nice, I was worry about the solar panel but it works amazing!! I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera and nice quality. An easy to set up and I like the fact that it is solar powered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The video is sharper then my more expensive camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this very easy to install and very clear and price was good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tapo Flood Light Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this camera to go with my doorbell cameras that work flawlessly. It worked great in the fall, but as soon as temps dropped below 32F that’s when the problems started. Solar panel won’t charge the battery and the battery won’t charge until it gets up to temp inside. With the 24 hour recording battery drops like a rock, and have to constantly reset the camera. I wouldn’t recommend this if you live in a colder state.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi MichaelC,

      Thank you for your review. In cooler weather with less heat and sunshine, we recommend adjusting the 24/7 Capture feature settings to accommodate the anticipated decrease in solar charging activity. Within the Tapo app, you can conveniently configure various parameters for 24/7 Capture that can help reduce battery drain.

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

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