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NataliaB Posted
Doesn’t work and I can’t drive to return it because I’m disabled
RuthC Posted
I bought this as an upgrade to an older Alcatel model that used the older USB-type connector for chargers, which seems to be getting phased out and has the small, weaker end that is easy to accidentally bend. It has all the features of the Alcatel and uses the same OS, with some benefits. The ringtone and alerts are much louder, which was a major issue had with my older phone. This model has drawbacks, though. For texting, I can't seem to permanently set the phone to other modes instead of predictive. I hate predictive mode, but it's set up as the default every time I want to text or search online. This phone is also missing a radio tuner. I'm pretty sure this is a standard in flip phones, and is a drawback. One of the reasons why people like me are dropping smartphones is privacy. With a tuner, you could listen to local radio all that you wanted without being online but with this phone, you're required to be connected to a third party service that serves you ads. Update this model to have an FM tuner and it'll be four stars. Stop making predictive the default in texting and it will be five stars.
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Hi. This is Jhyzel from TracFone Wireless. We are sorry to hear that. As your service provider, that is not how we want you to feel and experience. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Adrianna Posted
Ive had this phone for 11 months. Honestly, it is a really good phone. I decided to ditch smartphones and I have no regrets. I ordered this from the Tracfone website. My phone bill has never been lower. I recommend this phone to children, and adults! Perfect starter phone for children. ☺️
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Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day!
CatherineD Posted
good price and seems to work good I got it for a present and I dont use it
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Hi. This is Joel from TracFone Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us.
ElizabethT Posted
exactly what my child needs, It keeps him off from websites he does not need.
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Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day!