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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 201 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Journey phone for its ease of use, attractive price point, and good camera quality. Many appreciate the phone's size and battery life, finding it suitable for everyday use. Positive feedback also highlights the device's features and ample storage capacity. Overall, the Journey receives praise for offering a good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 201 reviews
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for getting and recieving call. And good in light app uses

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    just ok phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lg journey is just ok phone the lg premier pro is better i had one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very impressed !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a land line , so I don't use it all the time . & I am not good @ technology, & with a little bit of help from Best Buy assistant , I'm set to go . So far I love it !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new phone so we went to Best Buy. My daughter is happy with her new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far just using around the houston area works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gal that helped me was outstanding. She was professional and informative. She set up everything up for me and my phone functioned peerfectly. I will be going back to that store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jpurney plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to get a higher tech phone than what I had. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 11 year old so I can keep in touch with him. Has great parental controls and no worries about going over on data. Works on wifi also. Very pleased so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my father in law and he has absolutely no problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old fella

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, reat price...best part was the Best Buy tech who set it up and transferred minutes from my old phone. Learning curve is high for me as I am not tech savy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for Tracfone prepaid service. Activation was quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! I didn’t expect it to be this good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My granddaughter ❤️ her phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no problems. She doesn't seem to mind not having minutes either. Just able to use wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone. I am so happy with this it is prevent for the new technology person who's not quite so tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review an item when it is perfect & does more than I need it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, til it was actually needed. Then, calls wouldn't connect, screen would stay black, Bluetooth didn't work, speaker wouldn't work, just a total waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect first phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smart phone for teenager's first phone. Can do everything that he needs without the big price tag. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't understand, what kind of title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone could be more user friendly. Easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this as my kids’ phone just so he had the means to text and call us when he’s away. Worked well and it’s a good deal for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LGphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all i just received the phone on Tuesday June 28th. Where it's been I don't know. But it was on my door step on Tuesday the 29th. Need to return the phone. Never been open. Why should I have to pay a $45 dollar restock fee?

    No, I would not recommend this to a friend
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