Customer Ratings & Reviews
- Model:
- TFMTXT2413VC3PWP
- SKU:
- 10498308
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Inexpensive basic smartphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice basic smartphone, Tracfone service pretty reliable.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Joel from TracFone Wireless. Thank you so much for your wonderful review! We're thrilled to hear that you love our service. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out.
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality and ease of scrolling. Very nice
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day!
Disappointed customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought a moto g play 2024 and it got stuck in bootloop. Returned and same issue w new one same model. Took it in to Germantown and I said I need replacement or fixed no cost. They wouldn't replace because second one but both same month. They said I missed 15 days by three days.
No, I would not recommend this to a friendOk for a starter phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great as a second phone or as a starter phone. But the camera is what you would expect.
I would recommend this to a friendBasic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright for a temporary phone but not for a permanent every day phone
No, I would not recommend this to a friendGPS went out a month in. STAY AWAY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, the GPS on this went out. It is a pain to try and get that fixed even free by sending this back. STAY AWAY FROM THIS PHONE.
No, I would not recommend this to a friendtracphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to figure this phone out and the manual/directions are unreadable. I am taking it back to the store that I purchased it from to attempt to get help in using the phone, Cheap phone but not worth what I paid.
No, I would not recommend this to a friendBad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is slow and the service is horrible but thats what i get for getting a 20 dollar phone smh
No, I would not recommend this to a friendAvoid if you are an Apple/iPHone user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are an Apple/iPhone user, avoid Tracfone/Motorola/Google/Android pre-pay cell phones. That way lies madness. If you are a Google/Android user, you might stand a chance. Struggle to get Tracfone to activate the phone. Struggle to add minutes. Appear to have it set up and working..... next day additional Google/Android hoops to try to jump through.... next day even more hoops... phone won't ring. They can call me, but I can't hear them.... Texting tested good, now doesn't work. I can call them, but it says they are not available, but adds the call to their Recents list. Basically, if you are an Apple/iPhone user (even with years of tech experience).... you are toast. Admittedly, the same may hold for Google/Android users who try Apple/iPhone. Getting them a cheap iPhone tomorrow.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. Thank you for sharing your detailed experience with us and your attempt to use an Android phone. We sincerely apologize that you encountered so many frustrating issues during the activation and setup process. We understand how incredibly disruptive and time-consuming these problems can be, especially when you have technical expertise. We acknowledge your feedback regarding the potential challenges faced by Apple/iPhone users switching to Android devices on the Tracfone network. We also recognize the difficulties you experienced with activation, adding minutes, and the ongoing functionality of the phone, including calls and texts. For further assistance, please send us a direct message on Facebook, Instagram, or Twitter at your most convenient time.
Not bad for 50 bucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad phone for 50 bucks, but it's kind of terrible. The screen doesn't register most the time. It's slow but for 50 bucks it's not bad.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Joel from TracFone Wireless. We understand your feedback regarding the Motorola moto g play 2024 64GB. While we appreciate that you find the phone acceptable for the price, we sincerely apologize for the issues you're experiencing, such as the screen's responsiveness. We value your feedback and will use it to improve our product offerings and the overall customer experience. To help us further investigate the issues you're encountering and explore potential solutions, we encourage you to reach out to us via Direct Message on our social media platforms (e.g., Facebook, Twitter, Instagram). We will be happy to assist you and address your concerns.
Horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible I had to go to best buy 4 times for them to still not correct the issue I purchased 40 unlimited plan they never gave the pin to me in the email once I got it weeks later they gave me the wrong plan and my phone only worked for one day before it got shut off I gave up this is at the Portland Oregon best buy close to Sunnyside
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We are truly sorry for the significant inconvenience and distress this has caused. We are committed to making this right for you. Please send us a private message on our social media platforms like Facebook, Instagram or Twitter at your most convenient time. Thank you.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought phone on September 13 and by September 28 it doesn't charge anymore. Bought multiple charges and it still doesn't charge
No, I would not recommend this to a friendWi-Fi calling won't activate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent an hour on the phone with Tracfone customer service, and Wi-Fi calling still will not activate. Called Motorola customer service, but because it was Tracfone, they REUSED TO HELP ME!!! Said I had to call Tracfone.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Joel from TracFone Wireless. We're sorry you were given the runaround. Wi-Fi calling activation can sometimes be tricky due to various factors, including network compatibility, phone settings, and account provisioning. Let's work through this together. I'll do my best to get your Wi-Fi calling activated. To help me investigate this, we encourage you to reach out to us via Direct Message on our social media platforms (e.g., Facebook, Twitter, Instagram). Our team will be happy to review your account details and work with you to resolve this issue promptly.
Complicated!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use. Difficult to turn off power, Would not accept Tracfone App. (Tracfone My Account) and does not show phone's tel. #.
No, I would not recommend this to a friendNeeds to be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two weeks. It went dead and wouldn't recharge.
No, I would not recommend this to a friendInexpensive, but surprisingly high quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was easy to set up and add privacy protection guards for my 13 yo son. The screen is large, clear and crisp. He loves taking photos, which all come out beautifully on this model.
I would recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not atvall as advertised. Can not make any long distance or international calls
No, I would not recommend this to a friendExcellent Budget Phone with Great Performance!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was honestly surprised by how well this phone performs for just $39.99. The Moto G Play 2024 feels smooth, has a crisp display, and handles everyday tasks like browsing, texting, and watching videos with ease. The 64GB storage is more than enough for my apps and photos, and the battery life is impressive — it easily lasts all day. Setup was simple, and it works great with Tracfone service. For anyone needing a reliable phone at a budget price, this is a fantastic deal. Highly recommend!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're delighted to know you're so happy with your new Moto G Play 2024. It's designed to provide a great smartphone experience without breaking the bank, and it sounds like it's doing just that for you. We appreciate you highlighting the smooth performance, display quality, storage, and battery life. Thanks for being a valued Tracfone customer.
I Love My Motorola!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been exceptionally pleased with my Motorola phone. Using it is a delight! Outstanding quality for a very good price. The screen is just the right size and gives a crystal-clear display. The phone charges quickly and holds plenty of power. I've had not a moment's trouble with my Motorola, and would buy another one.
I would recommend this to a friendBrand response from NET10
Posted .This is Redje from Tracfone Wireless. That's a comprehensive summary of how our service works! You've accurately explained that unused minutes, data, and texts can be lost if a new service plan isn't added before the service end date. You also correctly pointed out the Unlimited Carryover® benefit for customers who maintain active service and the potential, but not guaranteed, grace period. Emphasizing the importance of renewing service before the expiration date to retain balances is key. Thanks for providing this helpful information!
Brand response from TracFone Wireless
Posted .Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day!
MyMoto
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and reception! Looking forward to getting exceptional service. Large screen and letters for added visibility! Screen is do clear and bright. Great to have a phone that works so well!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. Thank you for your fantastic feedback. We're delighted that you're experiencing great service and reception with your new Motorola moto g play 2024. Have a great day!
