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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Motorola moto g play 2024 64GB Prepaid's camera quality. Positive feedback highlights the impressive picture quality and the camera's overall performance. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone, fast, large memory, nice display, good battery life and looks nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone and great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. It is a very good phone. The camera works well, the battery life is good, the display is nice and it seems to be very durable. I feel its a great phone for the price!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mark from TracFone Wireless. Thank you so much for your wonderful review! We're thrilled to hear that you love our quality of this phone. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out. tracfone-wireless

  • Rated 5 out of 5 stars

    Moto is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable for people who are not phone addicted and has all the necessary components.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We're sorry to hear that you're finding this plan difficult to navigate. We apologize for any inconvenience this may have caused. For further assistance, please feel free to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Excellent Phone, Perfect for My Needs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in excellent condition and works perfectly for my needs. Very satisfied with my purchase!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Great value and options for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so much better than the one it replaced. It has options that I never even thought of. It is fast and responsive and so far a pleasure to use. I don't like all of the bloatware that came pre-installed and when I have time I delete it, but it does not take away from how excellent this phone is.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone-Motorola Moto G Play 2024 Prepaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price ($39.99 from Tracfone). I was looking for a burner phone and this is a real smart phone, a bit slower than my regular phone, but hundreds of dollars cheaper. The one thing I don't like is calling it "prepaid." I was assuming that the price included minutes already paid for, and it doesn't. You still need to buy time from Tracfone (but that's pretty cheap, too).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to Beaumont Ca Best Buy !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought this for a homeless gentleman and thought he should have a phone for safety snd to keep in touch with family, all in all I feel better and I know he is a little safer carrying around his new phone ! He did set it up and he loves it ,thanks Best Buy !!! Also. Best buy was definitely courteous and respectful when the individual I was buying the phone for came in the store and much respect to the Beaumont Ca store for having such respect and compassion and he was treated like a human being ,thanks again Best Buy !!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! TracFoneWireless

  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m used to Samsung phones but needed something quick and cheap. This does the job. A little on the skinny side which takes some getting used to. Works great, no lagging issues, display is very nice. If you are looking for a cheap phone this one will do fine.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Works better than expensive phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Battery life expectancy last for 48 hours. It takes beautiful pictures as well! Definitely would recommend this phone if you are looking for something that makes a clear phone call without dropping and takes good pictures.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. No problems work’s well camera is awesome very pleased with it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We're glad to hear it's working as expected and that you feel it's a good value for the price. Thanks for taking the time to share your feedback. We appreciate your business. tracfone-wireless

  • Rated 5 out of 5 stars

    Motorola Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for $50. Lost an expensive Samsung and didn’t want to spend a fortune for another phone. This phone was suggested to me by representative. Glad he did. It’s all I need in a cellphone. This phone is not for gamers.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear that you're happy with the Motorola moto g play 2024, especially for the great value at $50. It's good to know our representative was able to recommend a phone that meets your needs after losing your previous device. We appreciate you highlighting its suitability for essential cellphone functions and noting that it's not geared towards gaming. We hope you continue to have a positive experience with your new phone. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone Motorola Moto G Play 2024 64G Prepaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has met all of our needs and would recommend for anyone who just needs an extra phone without all the headache of having a plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola moto g play.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for price paid. Nice sleek style, good volume, good feature and cool ring tones. The phone is very easy to use and handle, and comes in a nice color of light blue, and has easy set up and also the help of trac fone's 611 for tech support if needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! TracFoneWireless

  • Rated 4 out of 5 stars

    Simple phone at a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive phone it does everything I need it to do

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you so much for your wonderful review! We're thrilled to hear that you love our service. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Motorola Tracfone Smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift to upgrade an existing tracfone. Still new, but so far working well. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this phone. I like the Tracfone yearly plan and this is my first smartphone. Still programing it but it's pretty easy to do. I will review again after I've become more familiar with it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from TracFone Wireless. Thank you so much for your 5-star review! We're thrilled to hear you're enjoying your new smartphone and the Tracfone yearly plan. It's wonderful that you're finding the programming easy, especially as a first-time smartphone user. We look forward to your updated review after you've had more time to explore all its features! TracFoneWireless

  • Rated 5 out of 5 stars

    Sensational teamwork

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience. Felt like I was at driving up to a car lot with a bunch of hungry car salesman. It’s always a treat.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Rating for my new phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to transfer all the information but it was successful and I am enjoying my new phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Greg De's Moto G !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features of the phone are crisp and I am able to make calls.This is my second Moto G. The storage capacity is adequate.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're so glad you're enjoying the crisp features and call quality of your new Moto G Play 2024. It's great that you're a returning Moto G customer and finding the storage capacity meets your needs. Thanks for choosing Tracfone Wireless. tracfone-wireless

  • Rated 4 out of 5 stars

    Moto g tracfone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thrifty buy.Works good,easily transferred tracfone information and minutes

    I would recommend this to a friend
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