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Customer Ratings & Reviews

Model:
TFNKN139DC3PWP
SKU:
6506311
Your price for this item is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 367 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 367 reviews
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great Value Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old Nokia prepaid phone because T-Mobile is discontinuing 3G service. I ordered the new Nokia at 2am Friday morning and it was delivered at 1PM Friday afternoon. Excellent service considering it was free shipping! Set up was a bit challenging but with the help of TracFone support the phone was working by Friday night. I like the small size and clear display on the outside and inside. The camera is nice also. I only use it for an occasional text and phone call, so the low cost of the prepaid plan works for me. At $20 this phone is a great value if you need an inexpensive flip phone!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your purchase and feedback. We're glad to know that you like it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good cheap phone to use for kids, grandparents, or even a spare work phone. Compatible withe 4G will make it work for years to come. Even if you don’t use the Tracfone carrier, you can just spend $20 on a cheap plan and unlock this phone in 2 months. There are common apps used on smartphones, KaiOS is not bad, but not good either. Overall this is a great phone for most people, heck I could give up my iPhone for this phone if I had to!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Flip phone (Tracfone) - Nokia 2760 -Prepaid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tracfone - Nokia Flip phone (prepaid) - is indispensible. I could not live without it -- has proven to be a reliable, versatile, lightweight flip phone just right for my needs. Best value for the money; great for texting; with nearly 4 hrs. battery talk time & 21 days standby time.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ramel from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Basic

    Rated 5 out of 5 stars

    The perfect phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a phone. Does what I expect a phone to do. Takes calls, makes call, rings, beeps and rattles when it is suppose to. Perfect, no nonsense, phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for the feedback and the perfect rating. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Nokia 2760 Flip 4GB Prepaid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy purchase experience was awesome! No hassles. The Nokia 2760 Flip phone is working perfectly.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you so much for the purchase and for the rating. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Smart dumb Nokias are awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Nokia, and this phone is quite an amazing value at $20. Still can’t get over LTE flip phones that have quad core CPUs and can stream YouTube!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ariane from TracFone Wireless. We're delighted to know that you love it. Thanks for the excellent rating and feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Nokia 2760 is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple and quality. The speakers are loud enough without distortion.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for your kind words! We're glad you're happy with our product and services. tracfone-wireless

  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, bring me back the old days......

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're happy to know that you are satisfied with this purchase. Have a great day! tracfone-wireless

  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Happy with my two Nokia 2760s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my flip phone and wanted to replace it as cheaply as possible--this phone was $20 and I could get the service I wanted for another $20 a month, so that was a small investment in case the first one turned up! My local Best Buy had several in stock whereas the Union Square Best Buy had discontinued it. So I wasn't expecting much--and was pleasantly surprised. The phone works fine, has nice selection of ringtones. The special characters keypad is much better designed than on my previous phone. I can see and respond to email, although anything it links to has such small type I can't read it. I haven't used all the features, but I'm happy with the camera and alarm/timer/stopwatch. In fact, since the original phone never turned up, this is now my permanent phone and I bought a second one as a backup. When I don't need the backup, I'm using it as an alarm clock and timer. Another surprise is that I've had fewer problems with TracFone than I was warned about. I sailed through activation and have found Customer Service responsive--eventually.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Francis from TracFone Wireless. Thank you for your rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Pros mentioned:
    Flip phone
    Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Nice phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice for a flip phone. Bought this for my dad and told him to use it for phone calls only. I got lost trying to find everything to set it up. It needs better instruction material for which screen the items are in. Took me a few hours to navigate all through it to find basic stuff. Slow going with that cursor. Their customer service is crap.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for the purchase and feedback. We truly appreciate it. Have a wonderful day! tracfone-wireless

  • Rated 4 out of 5 stars

    OK when set up but requires an internet connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift - a necessary one - for my mother who is not into smartphones. The challenge initially was that it REQUIRES online links to set it up, but it does not contain all of the necessary symbols that I now use for exceptionally higher security on my main internet access point. The solution it seemed is that I didn't need to change my main password, but was able to use my IoT network - changing the password THERE to work to link this phone for setup. Once it's set up the internet is not necessary to keep it working. This is where companies should REALLY think about the CUSTOMER they are selling this device to... because many who buy FLIP PHONES are more likely to NOT have internet. To require internet service to make the phone work - for a FLIP PHONE - seems like an idea that will likely frustrate a few people who VERY SPECIFICALLY want a FLIP PHONE because it's low tech. The need for more design thinking and USER EXPERIENCE specialists is required for companies who should make the assumption that some people looking for LOW TECH want it for a reason.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you so much for the purchase. We understand your sentiments. Rest assured that your suggestion will be taken into consideration. For further assistance, you can chat with us at https://www.tracfone.com/support. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. tracfone-wireless

  • Pros mentioned:
    Battery life, Flip phone

    Rated 5 out of 5 stars

    Great kids 1st phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my son for his first cell phone a few years back and the thing still works and hold charge all day. Great if you’re looking for a phone that’s mainly a phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ryan from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 4 out of 5 stars

    good flip phone but with some design flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good flip phone but has too many buttons that don't work well for a senior. It has a favorite button that can only be set to useless things like text and web - NOT contacts or call log. This is a flip phone - who would try to use it for texting/internet? That pesky favorite button Is right above the call button so easy for seniors to accidently hit it and not make their phone call. It has an SOS button on the side which is a good concept, but is also where one might hold phone. You can disable it, but my dad keeps hitting it and wondering why volume not changing as it's just below volume button. the volume buttons are very easy to accidently press. This is a design flaw of most all phones though.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for the feedback. We truly appreciate it. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for a Senior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this flip phone for my 80+ year old father to use for emergencies as he does not really like carrying a mobile phone and using one is challenging for him. The price for this was right as he will only be using this for emergencies and only leverage the voice call function.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for taking the time to leave a review. Your feedback is greatly appreciated tracfone-wireless

  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great backup phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive phone. My wife is constantly misplacing her more expensive phone, so this is her "emergency backup". She also takes this one when she goes kayaking. Even though it's protected in a sealed plastic container, if it should be lost or damages, it's affordable to replace.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your feedback. We look forward to keep doing business with you. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nokia 2760 flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, simple, and reliable. Was very easy to activate and purchase a plan online. Able to get up and running without any issues. Does everything I expected it to do so far. Texting is a little clunky compared to a normal smartphone as expected. Will update later if any problems come up but so far so good...

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 4 out of 5 stars

    Good not great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good not great. seems to break up a bit when talking on it. could be my area but for what you pay, I can't really ask for top quality. Test phone for the kid, see how he can handle responsibility with it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you so much for the purchase and for the rating. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Ideal flip phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my son, so that he could have a cell phone while he was grounded. I can't believe how good this phone is compared to the first flip phone I ever purchased. And my first phone cost about $400; this is only $20! These are great phones to have around if you need to ground your kids and take their screens away from them but still want to be able to contact them in an emergency. You can purchase unlimited text and phone calls for $15 from TracFone each month. No automatic renewal. I cannot believe how cheap this phone is, given everything it can do.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Joel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nokia phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has big numbers and is easy to use and navigate. Nothing hard to learn about it. Good sound and service.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Worked out fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked out fine. Took one hour for the customer service to help me due to the electronic card plan issue. I finally got it to work by activating online and purchasing a plan online instead of using the one I bought from BestBuy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      HI. This is Lea from TracFone Wireless. Thank you for the purchase. Have a great day! tracfone-wireless