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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 159 reviews

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81%
would recommend
to a friend

Customers are saying

Customers enjoy the Samsung Galaxy Centura's ease of use and its affordability, finding it to offer good value for its features. However, some users express concerns regarding battery life and camera quality, with a few reporting performance issues. The phone's reception and data capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 159 reviews
  • Rated 4 out of 5 stars

    For a first smart phone plenty to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my introduction to a smart phone it is amazing all the communication features that are available. Finding new ways to use phone every day. Only problem with phone is that it indicates it is being charged after disconnecting charge cord and it keeps chiming.Time to have a tech help me correct that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice overall cellphone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and easy to use entry level Android phone ! good value !

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    It is an ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok for cheap smart phone. It can text and accept phone calls. Don't really use it for the web. Not impressed with the camera. The clock is really bad. You think it would be able to keep the time right,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good android phone with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice android phone with lots of features such as voice dialing, apps, GPS, internet access, music and much more. A very good phone for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a prepaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tracfone as an upgrade from a cheaper model of tracfone. I like having the smartphone ability. The phone freezes once in awhile but I can deal. Love tracfone. My family members all have one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone for the price- easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do everything you want with this phone. Easy to load apps and many are free. Good picture and sound quality when watching something online. Easy to understand set up instructions . With Tracfone you can download a step by step instruction booklet that helps you do things you want to do with this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic usage, such as quick internet searches, email, texting, and calling, this thing gets the job done. It's Android operated, so you get the benefits that come with such an operating system. Don't expect a powerhouse here; it's more of a phone for those less accustomed to smartphones but perfectly agreeable to using such devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone provides the service I need at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Smart Phone-Inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First cell phone I have owned, purchased for emergency only. Very pleasantly surprised at how many features available on the phone at a very minimum cost.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Seems easy to use and has a lot of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning all the features and how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reception

    Rated 5 out of 5 stars

    Samsung easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I, just love this phone, works well and fairly easy to use as I am still learning to use it.Track phone has good reception and price is right as is cost of air time

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    OUTSTANDING PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the best cell phone I have owned. Has many of the features of more expensive phones and the service area is better than that of some of the major companies. Love the phone. Love the service. Love the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 4 out of 5 stars

    Great for first time smart phone owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to understand and set up for custom use. Features work as well as the big name phones. Nice phone over all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone for a Luddite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to cell phones the price and plan were very attractive. So far I am slowly learning to use it. I need to take one of the classes best buy offers. The actual manual is huge and can be downloaded. So far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace an old flip phone thers so much you can do with this phone at a low coast and the single comes in everywhere

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the fact that icons keep jumping around the screens, the erratic messages notifications, the dropped calls, the unwanted ads that appear, the fact that it is not easy to use, that no directions on its usage and functions were included with the phone, and so on. This phone was recommended by your staff. I am not pleased!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great practical phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone to give to my young children for emergencies, not wanting to add them to my phone plan, has been a great alternative and a lot cheaper than getting an extra line with my carrier.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the keyboard: too small. I love the battery life. I DON'T LIKE THAT THE PHONE GETS WARM IF A CALL LASTS MORE THAN A COUPLE MINUTES!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good starter smartphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone for Tracfone. It is no Samsung Galaxy S but it does handle all the basic tasks nicely. It has access to all apps in the Google Play store. The phone is slow but it is expected since it is not Samsung's flagship model. However, compared to the other smartphones on Tracfone, it is the clear choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone from Best Buy does have a much better charger than the one I received from amazon, however, the phones could be better. The batteries runs down quickly, the phones freeze almost daily, and the screens are a bit small for internet browsing. They does hold a lot of apps. I also installed a 360 Security free app, and I'm glad I did. Overall, I'll look to another brand of wifi phone, next time, if Samsung fails to redesign this model.

    No, I would not recommend this to a friend
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