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Customer reviews

Rating 3.8 out of 5 stars with 159 reviews

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81%
would recommend
to a friend

Customers are saying

Customers enjoy the Samsung Galaxy Centura's ease of use and its affordability, finding it to offer good value for its features. However, some users express concerns regarding battery life and camera quality, with a few reporting performance issues. The phone's reception and data capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 159 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great camera for 1st time smart phone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the triple minutes, easy to use, great for video watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first smart phone. We got an excellent deal on it at Best Buy. It does everything I need it to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent product, terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After activating the phone, we could neither make nor receive calls. We spent four days and more than 12 calls to Tracfone "customer service" in an attempt to resolve the problem. Each time we called, we had to repeat the problem to a different person. It was especially aggravating becsuse we were cut off numerous times. The phone itself seemed fine, and would have more than met our needs if Tracfone could have make it operational.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Slow and short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest phone I've ever used and even without any use battery lasted less than 4 hours.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning, my first "smart" phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with my new Samsung android phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to transfer phone number and minutes to new TracFone. No resolution at BestBuy or on phone with TracFrone customer service. Also no response from BestBuy when I filled out previous Customer Survey?

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Good morning, bestbuyshopper. We apologize for any inconvenience you may have experienced. In order to get this resolved, we would need to gather more information. Please send an email to [email protected] in order for us to assist you with your issue. ^Angel. TracFoneWireless

  • Rated 4 out of 5 stars

    good all round smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a ZXL phone and this one worked much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Android Tracfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tracfone with easy setup with triple minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really user friendly as well as being a great deal for those on a budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic android phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great android phone. The $7 a month tracfone plan is just right for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to tranfer my 4,000 minutes from my old trackfone to my to my Samsung Galaxy Century

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It is just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Couldn't beat it for the money , I don't use one that often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for a first smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a good antenna in it as the previous phone I had was guilty of dropping calls occasionally and this one has never dropped a single call. The camera does a good job of taking pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fairly easy to use for a smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for a first smart phone, tried another one once and sent it back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD FOR NO CONTRACT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend for students who need to keep in touch with their parents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my 11 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use and great for having no monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use easy to use easy to use easy to use easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for what you pay great for my uncle he dint use the phone a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with and learn new functions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone. I am having fun learning new functions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had numerous problems with this phone. Have spent over 3 hours on phone with carrier. Still having one problem but at least I can talk and text on it now.

    No, I would not recommend this to a friend
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