Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 327 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Samsung Galaxy J3 Luna Pro's ease of use, camera quality, and affordability. Many appreciate its long battery life and ample storage, finding the screen size and features to be quite satisfactory for their needs. While some users noted the volume could be improved, the overall positive feedback highlights the phone's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 327 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first real “smart” phone and I am impressed with its features and capabilities. It rather easily set up and the TracFone turn on and transfer was accomplished once the contact with the right agents was made. So far, so good.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We are glad to hear that and appreciate you giving us a positive feedback.As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please do not hesitate to let us know. Have a nice day. TracFoneWireless

  • Rated 5 out of 5 stars

    I found it Very Good. For Tracfone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many tracfones! On old smart phone only had 4 gig of memory. Not enough for a Tracfone smart phone! My new Samsung has 16 gig of memory. A faster better cpu. A better camera. Bigger sd card space. For video , pictures & music!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my grandson, he said he agreed with me that it will be a good phone for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Similar to the S5, Just has a plastic case instead of a metal one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good option if you are wanting a tracfone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always a good product. Easy transfer from my last phone to this. There were a lot of updates when I first turned on the phone. Seems to be much faster and more storage than my last phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We appreciate your time in giving us feedback with our product. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Also, we thank you for choosing TracFone Wireless as your cellular service provider. Have a nice day. TracFoneWireless

  • Rated 5 out of 5 stars

    Great phone and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot say how happy I am with this phone, and the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I like TracFone because I save a lot on service fees. This is not a high-end phone but has all that most users will need. The processor seems fast. Screen quality is very good. Audio quality is good enough.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We appreciate your time for leaving a positive feedback and for being a TracFone Wireless customer. Should you need assistance, let us know. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't beat the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect phone for me being a senior citizen. The phone works great. I did get a dummies book on cell phones... learned a lot more tips than the manual gives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economic saving to purchase this prepaid phone for my 12 year old daughter. Very easy to set up an account and navigating around the new system of Android easy to adapt to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for us!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from LG to this phone and we are very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Prepaid phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is thrilled with his new phone. It was an upgrade from his previous similar phone. He loves having more gigs of space. He likes that it is water resistant. He is still getting used to the options.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thanks for taking the time to leave a review. We're glad to hear that you are more than satisfied with our product. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Rated 5 out of 5 stars

    good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the other samsung because I wanted to do more things then my beginning one. Once I got it activated it is doing just what I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I had a Motorola Moto G. This is a big step up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Tracfone plan for about 8 years. Started with a basic phone and worked up to this one. It fills all my needs and then some. My last phone had only 2G internal memory. This one has 16G and I can do so much more !

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi, Oracle2pac. This is Glen from TracFone Wireless. We're glad that you were satisfied with our phone and service. Thank you for being one of our loyal customers. Should you need assistance, please let us know. Have a good one. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Who needs more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Samsung phone for the price. I don't need the latest/greatest. This runs all your apps and has two excellent cameras as well. Why pay for a contract if you don't need to.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Arianne and I work with TracFone Wireless. We're glad to hear that you're satisfied with your phone. Thank you for your purchase. We are committed in providing the best and affordable cellular service with no contract at all. If you need further assistance, please let us know. TracFoneWireless

  • Rated 4 out of 5 stars

    Purchased for my Mother.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She seems to like it and is getting a lot of use out of it. When I set it up it seemed to be a pretty solid phone. I like the fact that it has an easily replaceable battery (I wish my phone had one) and it ran well enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on the weekend, so tracfone was not open. The website had online chat, she helped me set up the phone in 5mins. Everything worked great. The phone is also very good and fast.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We are glad to hear that you're satisfied with both of our products and customer service. Should you need assistance, please let us know. TracFoneWireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works with safelink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smartphone for a senior, it is safelink compatible. Excellent price for a smart phone and so far no problem for a senior that has never used a smart phone. Win win!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We are glad to know that you are happy and satisfied with the service that we offer. Feel free to let us know if you need any assistance. TracFoneWireless

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new cell phone. I have had this for a few months now and have had absolutely no problems with it. It preforms very well and has lots of battery life. Best Buy had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use a phone that much just for emergencies. It is perfect for what I use it for. Easy to use easy to add money. This is my first smart phone I am very happy with my choice.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for giving us a feedback and choosing us to service your cellular needs. Should you need assistance, please do not hesitate to contact us. We will be happy to assist you. Have a nice day. TracFoneWireless

  • Rated 5 out of 5 stars

    Great inexpensive phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a younger person or an older person that doesn't want to be stuck in a plan. For me, this phone does everything that I want it to do plus it has many other features.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. TracFoneWireless