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Customer Ratings & Reviews

Model:
TFSAS367VC3PWP
SKU:
6288017
Your price for this item is $79.99

Customer rating

Rating 4.4 out of 5 stars with 477 reviews

92%would recommend to a friend.

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92%
would recommend to a friend
Page 1 Showing 1-20 of 477 reviews
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Worthless warranty.

    |
    Posted .

    I purchased this phone in November 2018 & replaced it with the same model in July 2019. After a few months, the original phone developed a couple spots with dark shadows near the top of the display screen. When I attempted to return it for warranty service, Samsung told me that I had to call Tracfone for warranty service. When I called Tracfone, they claimed that I must have physically damaged the screen & therefore it was not covered under the warranty. They made this completely untrue claim without ever seeing the phone or even asking for a picture of the problem. If you prefer to do business with companies that stand behind their products, don't ever buy Tracfone.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart phone works great

    |
    Posted .

    I bought the samsung galaxy J3 orbit. It was on sale $65.00 at best buy. I have been using the phone for about a week and it works great. It has a strong cell phone signal. I have talked to people on the phone and the sound is good and clear. It sounds better then my old tracfone. The phone has a notification alert. If you activate it the phone will beep every few minutes if you miss a call or text message. To activate it go to settings, accessibility, notification reminder. It has an HD screen and it looks good. It has 16gb of internal storage. I installed a 32gb sd card and it works good. The phone supports up to 400gb sd card. It has a rear 8mp camera. The pictures look good. It records 1080p hd video and 720p hd video. It looks good. It has a front facing 5mp camera. It has 4GLTE and it works good. I use the wifi on it at home and in a store. It works great. I was able to transfer my tracfone service to this phone. It took about an hour to transfer. It also has a built in flash light.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thanks a lot for choosing our service and for purchasing our products. Your satisfaction is our number one concern and we promise to stay reliable. Rest assured that you will always get high quality products as well as excellent customer service for your every transaction. TracFoneWireless

  • Rated 4 out of 5 stars

    Good phone for the price

    |
    Posted .

    Good phone for only $100. The processor is pretty fast and webpages load quickly and scroll smoothly. Some disappointments: 1. Status bar icons are tiny and very hard to read. My previous LG41C Android 4.4 phone was much better, with clearer, larger icons on the status bar. 2. You can't move apps from native phone memory to memory card. I think this is an Android 8.0 "feature". Annoying for memory management. Also, I had to move image files, mp3 files, etc. manually using a computer, native apps for this don't work. 3. Some advanced features appear to be disabled for Tracfone version (Wifi calling & tethering) 2. Android

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. We look forward to serving you again. TracFoneWireless

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Once I got it set up and fixed it so I didn't have to keep putting in passwords I like it . Its a good size for me. It fits in my pocket just right So far I like the phone . I wish I could figure out how to make the font a bit larger. I have to wear my reading glasses to read the tex. Its harder to see than my old LG phone I think its a great phone for the money I spent

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    Posted .

    My sons LG33 tracfone died and he needed a new one for one of his classes. I had to run and find one quick without paying a ton for it. I found the last Galaxy J3 BB had on the shelf.Long story short My son is now able to make and receive calls in his dorm room instead of having to go outside. 4 stars is because he said he could not connect to the internet via his data at school, but has a better connection through the schools WIFI now. He was able to get his data when he came home for spring break. I'm thinking of updating my LG 33 but my phone still works for what I need it for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your feedback and business! Thank you for choosing Samsung. ^Ash Samsung

  • Rated 5 out of 5 stars

    Great Phone

    |
    Posted .

    I bought the phone on Black Friday so got it for only $64 instead of the $149 normal price. Since it was a Tracfone I called them direct to have my minutes transferred. Then I couldn't get the phone to work so spoke with 11 different people there and over 5 1/2 hours to have a nice young gal finally figure it out. So... I love Best Buy and the Samsung phone. As for the customer service at Tracfone... not sure.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thank you for choosing our service and purchasing our product. We regret to know about your customer service experience. It is our goal to provide good and quality service to our customers. Rest assured that all channels of our Customer Service Department are being monitored. Should you need any assistance in the future, please do not hesitate to let us know. TracFoneWireless

  • Rated 4 out of 5 stars

    Uhm

    |
    Posted .

    Well really the only things I like is the pic quality, and It's very easy to clean the screen. Other than that bla, it doesn't have a notification light. Doesn't have double tap on/off feature. Two things I really liked on my old alciline trackfone or Whatever it was.. and touch screen is very sensitive as well. Jus not what I expected. But for price it ok. Audio is great for music or Whatever ur in to.. its light weight. I've already dropped it from standing height 5"10 and no damage at all...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Delighted

    |
    Posted .

    My old Samsung TracFone finally died after five years and one battery replacement. I was intending to buy the new Apple Xs phone; but, since I had six months time and 10 hours of service left with TracFone I checked this $79.99 phone out. It's a great phone and much nicer than my old phone. The screen is larger. Wonderful pictures! It's very intuitive. I am able to send messages to several people at the same time and I'm no longer receiving partial messages.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! TracFoneWireless

  • Rated 4 out of 5 stars

    Great phone for an older "first cell phone" user

    |
    Posted .

    I am in my 70s and this is my first cell phone. I needed something that was not too complicated but had all the basic features. So far this phone has worked out well for me. I am still learning but i don't feel like it is too hard for me to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Windy. We're so glad that your J3 is working for you! Thank you for choosing Samsung. ^Ash Samsung

  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Don't think they sell anymore.

    |
    Posted .
    Owned for 1 year when reviewed.

    Worked well for a cheap phone. Not enough app space. Too many Samsung apps that could not be removed.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Inexpensive Phone for Middle Schooler

    |
    Posted .

    We purchased this phone for our 11-year old during Black Friday. We wanted a phone that was reliable and able to do more than just the basics, but at the same time we needed something that was priced well. This phone has a big screen and a large screen size is a plus for my son who is an avid e-book reader. A couple of days after we bought it, my son accidentally dropped the phone without any protective case or screen. A few, small scratches on the back and that was it. No broken screen. No malfunctioning features. Samsung has definitely met our expectations time and again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your purchase. We're happy to know that you're satisfied with the device. Should you need further assistance, please do not hesitate to let us know. TracFoneWireless

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Still ticking

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Got my son this phone after his original Galaxy orbit screen cracked and interfered with his ability to swipe. He loved the first one so, naturally, I got him the same phone. He's had it for about 2years now and it's still going strong. And that's saying a lot since my son seems to destroy anything from phones, to earbuds and controllers. The screen hasn't cracked even with him dropping it several times in front of me, but then it could be that he has a decent case. It came with Bixby, which at the time of purchase I wasn't knowledgeable about. I don't think my son ever uses this feature though. I love the fact it has a removable battery, which sadly Samsung is doing away with. The camera isn't fantastic but it does what it needs to. Sound quality is good, its not a huge phone, but fits nicely in your hand if you're the type that prefers to use one hand. Overall it's a good phone.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great smartphone with pay-as-you-go rates!

    |
    Posted .

    This phone was easy to set up. I get the unlimited talk and text plan, plus 1 GB a month from Tracfone for $20 + tax. It has a lot of storage room for your favorite apps. I use this phone to text, talk, order online, watch videos, watch TV, watch livestream, Facebook, Zoom meetings, listen to music, alarms, Google info, map directions, taking pictures, and whatever else I am forgetting!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good phone

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Bought as Christmas gift for mom a couple of years ago, she’s a senior citizen and not too familiar with smart phones, this one is fairly easy for her to use and it still in good running condition.As we all know smart phones are a little on the expensive side, this phone was on sale for half price so it made it worth the purchase for someone’s first smart phone.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong APN name prevents LTE connection... only 3G

    Posted .

    Purchased this phone to replace my ageing Samsung Luna Pro. After setting it up and transferring my contacts I realized that I could not get the LTE connection to work. It would only work with a 3G connection and ONLY with CDMA network mode enabled. With LTE/CDMA enabled there was no data connection no matter what I did. After a long time of troubleshooting I decided to rename the APN to the APN of my old phone which is "VZWINTERNET" (without the quotes). Immediately after changing the APN name the phone was able to use LTE. The APN that was set had two words with a period in between. So beware, tracfone has set the wrong APN name in this phone's mobile networks settings and will default to 3G speeds. With Tracfone's data being very expensive you want to get the most out of it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. I read your post and am sorry for the trouble this may have caused you. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. For further assistance, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you. TracFoneWireless

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Much faster than my old phone!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    When I purchased this phone, I was eager to replace my aging Majesty Pro by ZTE. At 16 GB of space, and 2 GB of RAM, it was a winner and performed even basic tasks much faster. Also, its camera really proved itself on 2/1/2020 with a good picture of a sunset in Colorado. It rendered it well. I am pleased!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Preliminary Review

    |
    Posted .
    Owned for 1 week when reviewed.

    Haven't had it long enough for a thorough review, soooo. User doesn't do much more than talk and text with it so can't really speak to anything techie about it. It does what he wants it to do and is easy enough to navigate through. Besides the ability to block spam call numbers and take decent pictures; that's pretty much all he wants it to do for him. So far it's fulfilling all its obligations. Longevity will be another test...

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a afordable price

    |
    Posted .

    Haven't everything this phone can do, but what I've learned is great. This phone does almost everything that the big dollar phones. Sometimes, you get what you pay for. Not in this case. Highly recommend this phone. Well worth it if you have limited funds.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you so much for giving us a 5-star rating and for choosing us to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day. TracFoneWireless

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great phone for the money

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is a nice size phone for someone who only uses their phone for calls, texts, managing a calendar and is not super hi-tech. There are plenty of apps available for users looking for more capabilities in a phone. I didn't need much. It's easy to use and the clarity on the screen is excellent. It's also very quick and responsive when changing screens.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Trayndog, thank you for pointing out the wonderful features on this phone. It is always great to hear from a satisfied customer! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Nice Phone

    |
    Posted .

    I was looking for a good phone that was big enough to read, yet small enough to fit in my pocket. This phone is both. It's fast, has plenty of storage for what I need, and works well. The only thing I don't like is that it tends to add steps to certain procedures, like deleting text messages. If I want to delete individual messages, it requires one more step than my old phone did. Insignificant, but annoying just the same.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for providing your feedback and letting us know about this issue. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Should you need further assistance, please let us know. TracFoneWireless