Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 6 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

67%
would recommend
to a friend

Customers are saying

Customers commend the TCL 4X 64GB Black Prepaid phone for its excellent camera quality. Many appreciate the improved color quality and ability to take great photos. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Best value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this phone is so good it has a lot of storage so you can get a lot of apps and your receptions good the speaker phone's good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good bang for your buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very quick and responsive. Better than average camera. Only knock is the battery life is not great, but it does charge quickly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    User friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Large display and takes great pictures.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. If there is anything we can do for you, just let us know. Have a wonderful day! tracfone-wireless

  • Rated 2 out of 5 stars

    breaks shortly after buying

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets stuck on screen reader mode, and functionality is greatly reduced, getting online to chrome, alot of trouble opening messages and answering messages(texts).Tracfone Alcatel TCL 4X 5G, 64GB Cyan Gray – Prepaid Smartphone is also the phone i had before and same thing happened.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    D Vasquez

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes awesome photos! Color quality is so much better than my old phone! Set up was pretty quick and I can use my same phone number!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wi-Fi troubles

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone would stopped working on the Wi-Fi. Would not stay on it. Other than that it worked fine. Love my iPhone 13.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. We are humbly sorry to know that your phones Wi-Fi was not properly working. Allow us to further assist you on this matter. You can chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Customer reviews from tracfone.com

    User rating, 3.5 out of 5 stars with 10 reviews on tracfone.com.

    See all tracfone.com reviews
Sponsored