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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 116 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers admire the A1's ease of use and its affordable price. Many appreciate the phone's features, finding them sufficient for everyday needs. However, some users noted concerns about the screen quality and battery life, suggesting improvements could be made in these areas. The camera's image quality was also mentioned as an area needing enhancement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 116 reviews
  • Rated 5 out of 5 stars

    Works great for laser tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this with his laser tag guns and he said it works great for this purpose. It was inexpensive and he didn't feel like he would lose a lot if something happened to the phone while playing, unlike what would happen if he lost his expensive cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracfone for Teaching at Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Distance teaching due to COVID-19. Needed to be able to contact parents and students with ease. Students like being able to text me quick questions. At the end of school year - it will go in the drawer for future use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic but does what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a non contract cheap phone for my son, and got one. It makes calls and sends texts, what more could you want?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera comments...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe the fast service!! Sr. Citizens so learning curve. ☺

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it hard to use the phone. Maybe because I don't know too much about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tweens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for tweens. They can learn responsibility and you don't have to stress if they break it . Durable phone and data rolls over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For $24 how can you go wrong?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the basics (talk, text, camera and email) for $20 a month. I don't know if it does everything the $1000 phone does, but it works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran ove my phone and was out of town needed a quick replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! Why would anyone pay tons of money for a fancy Apple, etc. when this phone suits my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for a basic phone,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a basic phone it does the job on a budget

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone ok. Service horrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took whole week to get it activated. I bought it as a temporary phone to use while I was having problems with my iPhone. Told them I wanted to keep my old number that I have had for 20 years. They said couldn’t be done so assigned me a new number. Spent days on the phone Good news found. My problem with my iPhone turned out to be bad charger cord started p old service and got my old number back, so....now I have a nice little phone that I don’t need and will donate it but not sure where yet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this phone from you guys less than a month ago & it freezes, it echoes & shut off by itself smh contacted you guys about the problems & it was just that NO refund NO exchange NO nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't transfer old number: Tracfone website down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because Tracfone sent me a VOLTE compatibility warning along with a $20 card. Transfer of my phone number failed entirely as did an attempt to add $$$ to my account via the Tracfone card. Even Tracfone's help phone number is down.. I recommend a different vender until Tracfone gets its technical problems sorted out. Tracfones used to just work.. it's too bad that reliability issues now plague this company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a phone to have at home for my kids. This was the worst purchase I have ever made. I guess you get what you pay for. It kept freezing up and wouldn’t make calls. I had to turn it off and then back on every time I needed to make a call. It got very frustrating! I finally decided to take it back. I’m not sure what the other tracfones are like, but this one was terrible. Do not purchase this phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little phone that’s always been better then most regular phone between work and off time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price! Easy to use and not too difficult to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi only phone for kids games. I’m sure it would do with in a pinch as a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap phone but it does and perform the job as well expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for price prepaid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat for the price and prepaid phone..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an interim phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal - the phone was $20.00 off and I was quite surprised with that discount.

    I would recommend this to a friend
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