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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 116 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers admire the A1's ease of use and its affordable price. Many appreciate the phone's features, finding them sufficient for everyday needs. However, some users noted concerns about the screen quality and battery life, suggesting improvements could be made in these areas. The camera's image quality was also mentioned as an area needing enhancement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-116 of 116 reviews
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay phone for the purpose that i want. Review over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves her new phone, fast and quick pickup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypads are very difficult to impossible to operate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible do not purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls are constantly dropped and I rarely do calls get thru to the other person. The sales person said I could return the product after 30 days if I was not satisfied. I returned it and found it was only a 15 day return policy and I was stuck with this terrible phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh look elswhere

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom we have to replace it already it is a total flop

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tracphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Tried mutiple times. Contacted support and had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope! Nope! Nope!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone sucks...Tracfone customer service sucks... I'll give it a rating of 0000 Stars. But I will give bestbuy mobile phone department 5 stars for all the help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very hard to get up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic "smart" phone - but it took four calls to the company (each one lasting nearly an hour) to get "4GLTE" Internet access! The instruction manual is terrible also!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its trash. Dont waste your time. I bought it for my 9 yr old and she could barely do anything with it. I ended up buying her a cheap motorola

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does no receive text msgs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not receive text msgs...screwed up my vacation. sent them, tho

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t ever able to get the phone activated. You get what you pay for and it never worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    letters and numbers are not where pictured

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble entering phone names and numbers and returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Not a bad phone for 24 dollars, good reception

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap phone. I picked it is as a backup phone, I mean it's less then 30$ out the door, it has Android 8.1, 2 GB ram, 5 inch screen (but low quality) and gets great signal on the att network (with tracfone att sim) Voice calls are clear, and text and data always work for me at least. Also so far security updates are timely, (had three updates about 90mb a piece) and currently on Oct security patch. Things that could be better are camera, battery life - average about 3.5 hours screen on time per charge, and it can get a little slow at times such as when using chrome, and heats up.. Also upon first boot up about 10 addition apps were installed, all junk and I quickly uninstalled them. I would recommend this phone as a child's phone, or for elderly, or for people who dont expect to have it all for 30$

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible my son dropped it on the floor and it completely blacked out and shattered the screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed/phone broke within 1 month

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made phone Phone broke within one month. Disappointed with purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you say above a throw away. Kind of works?

    No, I would not recommend this to a friend
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