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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ZTE Z233VL 4G LTE phone for its ease of use, affordable price, and compact size, finding it particularly user-friendly and great for seniors. However, some customers reported issues with the voice quality. The small size is a frequently cited positive, making it convenient to carry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 74 reviews
  • Cons mentioned:
    Voice quality

    Rated 3 out of 5 stars

    Ok for flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a hard time hearing the person calling from this phone. They consider it a smartphone...not hardly...but a good way to get more $ out of you.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. We can check your account so we can provide a resolution regarding you having a hard time hearing the other person on the line. Please contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone for my parents. They don't know how to use a smartphone. This is great for seniors to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Thanks for taking the time to leave a review. Your satisfaction signifies that we are doing a great job. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    JUST WHAT WE NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD,PAIRS VERY WELL WITH MY AUTO,LARGE NUMBERS TO TEXT,SIZE IS GREAT,WILL KNOW MORE SOON

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. TracFoneWireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Right when I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quick way to communicate with my Tweens during summer. This was perfect and cheap.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. Thank you for choosing our product and service. We're glad that you were satisfied. Should you need assistance, just let us know. TracFoneWireless

  • Rated 4 out of 5 stars

    Not bad for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a back up phone for my mom who has been having problems with her phone. This phone with a yearlong, 400 minute plan fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little phone was what i needed. Its cheap and it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone for my grandmother. It is easy for her to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for your kind and positive feedback. Let us know if you ever have any questions or concerns we can assist you with. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom who is 70 years old. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthless. Purchased this phone for my dad because it seemed to be a simple phone that he could easily operate however it was defective and could not be activated. I returned it for a Samsung that works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what you get. durable and reliable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    High Tech Flip Phone but easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone for the $ and works well and is easy to carry in pocket!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. TracFoneWireless

  • Rated 4 out of 5 stars

    Turns out----OK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was confusing---internet reviews bash it. Best Buy buyers say ---"it's OK"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was upgrade from the S4 it's an okay phone I like it I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Needed one as a backup phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. Thank you for choosing our product and service. We're glad that you were satisfied with it. Should you need assistance, just let us know. TracFoneWireless

  • Rated 5 out of 5 stars

    Cheap, just what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with cell coverage at our new house. We bought this to fill in the gap until our contract was up. Just a basic phone filling a basic need well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone dark grey is a great cell phone to make and receive calls. It is fast charging and you can also take pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On track with TracFone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TracFone is exactly what we wanted it to be. It is for a person that doesn't use a cell phone very often and really needs it mostly for emergencies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone, display is hard to see. Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom. She couldn’t see the screen because it was so small, but a smartphone was too complicated to use. Went to a jitterbug phone, larger display easier to use.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We appreciate your feedback and bringing this to our attention. Glad to know that you were able to find a phone that would suit your needs. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless

  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numbers and ring tone large and loud. Good value. Would recommend as an alternative to expensive phones and plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but eventually upgraded to a smartphone, but this one worked fine just limited options.

    I would recommend this to a friend
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