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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,935 reviews
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 4 out of 5 stars

    good virus support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good virus protection. Easy to configure

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is good. easy to install. price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 5 out of 5 stars

    Trend Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Trend, much better than the first 2 brands we've tried in previous years. Never caught a virus! Protecting PCs and Laptops made easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best antivirus ive ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off id like to say a year of antivirus for purchasing a laptop only cost me a extra 20$ amazing. Second this software gives you accounts on up to three devices including phone, pc, and laptop. This antivirus literally solves all problems in less than 5 minutes and keeps the problem away I've fixed my moms pc that I found at a second hand store because it had viruses. Now its brand new. I also fixed my kids pc's its necessary to have this antivirus seeing how kids like to click on every ad that's on YouTube videos nowadays. 5 out of 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Security

    Rated 5 out of 5 stars

    Secure computer protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program provides great security and protection for my computer without slowing it down. Scans are swiftly and easily performed.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome protection for your computer. It has saved mine many times good price and works hard to keep you protected

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    good, but bad start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at what it does, security. Had the worst time getting it started. No instructions or details. I had to call 6xs to all listed companies, all had different answers. Complete mixup. Why product doesnt give step by step instructions I will never know.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 5 out of 5 stars

    easy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    free with purchase and, works very well, easy to use, mostly works alone and, notifies you of threats and, tune ups

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software came free with macbook. Installed on macbook and one other PC. Easy enough to install. It has been about two months, but so far haven't run into any virus issue or slowness of either machine. So happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 5 out of 5 stars

    FREE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with my purchase of 2 laptops. It is easy to install and so far its going a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gives me peace of mind and protection. working well and keeping my speed going on the internet

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I feel very relieved that a product can offer this much protection, for free!

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    forewarned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came free with purchase of macbook. all ready had trend micro on my other computer and works great on my macbook. but when purchasing from best buy be forewarned that tread micro will not combined the 2 licenses (even if they are the same product) due to their agreement with best buy and they will not extend the expiration date either. had to call geek squad and they said that they would extend my expiration date when i am ready to download their product when my old subscription expires. they said to call before the expiration date. will see if they keep their word as i won't be downloading for another year.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 5 out of 5 stars

    Excellent anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install and keeps my laptop safe from virus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 5 out of 5 stars

    Great security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided this security software free with desktop purchase. Easy to load and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good anti-virus product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product along with my PC laptop purchase. The program interface is easy to read/navigate and the security so far appears to be top notch. With more security features than my old NIS, such as Facebook security check, and an additional shred/delete feature as opposed to just tossing your files into the windows recycle bin. Also Trend Micro Titanium Internet Security scans internet links while browsing web pages and gives you an indication of link security so you'll know whether or not a click-able URL link is safe to use Trend Micro Antivirus+ Security 2016 does a good job protecting against malware and spam. Trend Micro Titanium Antivirus + Security uses cloud protection to secure your computer against malware threats.

    I would recommend this to a friend
  • Pros mentioned:
    Security, Virus protection

    Rated 5 out of 5 stars

    Great security protection..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not just one of the best virus protection but security as well...would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than any security I have had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with Trend Micro. I had a different internet security before, and I had nothing but problems with it. I am pleased so far with my Trend Micro, and I would recommend it to other customers.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 5 out of 5 stars

    Great security for our computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and use this product. It works very well to protect our equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Good Security for Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I chose this internet security because it has helped be protected if I go to the internet. I do not want my computer to crash so it is important to have a reliable protection security plan!

    I would recommend this to a friend
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