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Customer Ratings & Reviews

Model:
TRE021800G301
SKU:
5507700
Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 115 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers find value in Trend Micro Internet Security 2017 (3-Devices) for its easy installation, reliable anti-virus protection, and the fact that it is free with certain purchases. However, some users have experienced performance issues, such as slowed down computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 115 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save me once already it took care of the problem right away

    I would recommend this to a friend
  • Pros mentioned:
    Anti-virus protection

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has kept my computer in tip top shape against viruses. I have it scans everyday and it lets me know if anything is acting up. I feel a lot better knowing I can trust what’s on my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do Macs Really Need this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not actually using this software as Macs mostly are self sufficient and not yet vulnerable, provided you don't do anything really stupid like opening attachments on emails from russia, (.ru) I am keeping it in case a mac virus arrives and trend can combat it after update.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet security was free with the purchase of the laptop. NO complaints from me. I love receiving the monthly reports, letting me know what was checked and found/fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 3 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works well! It is very easy to use and notifications pop up when you open your computer which I fins helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cant live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trend micro works great! Unlike others it does not slow down the computer. PLUS it comes with extra subscriptions for other devices at no extra charge.

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well with the exception of slowing down the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with my laptop purchase. I doubt I will pay to renew but it seems to do the job for now.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and good to protect the device from malware. Seamlessly worked on all 3 devices, ipad, iphone and mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it worry free computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People rave about an iOS computers doesn't need a AV protection. But you could never know. This gives you an extra worry free computer protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an extra that was included with my Macbook Pro when I purchased it. Although it is only a six month trial, it is a good product.

    I would recommend this to a friend
  • Cons mentioned:
    Downloading

    Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred program with better security and downloading needs to be easier

    I would recommend this to a friend
  • Pros mentioned:
    Geek squad assistance

    Rated 1 out of 5 stars

    Lots of Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I attempted to install Trend Micro Security, my product code was not accepted. I had to get assistance from the GeekSquad. A short time later after I installed an upgrade the Micro Security became non-responsive. I had to get the GeekSquad to reinstall my product.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about your issues during installation, teehee. Make sure you are downloading and installing the Trend Micro Internet Security file available on the website listed inside the package to make sure you are using the special version available to Best Buy customers. trend-micro

  • Pros mentioned:
    Anti-virus protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects credit card numbers from getting stolen and viruses from ruining the device

    I would recommend this to a friend
  • Pros mentioned:
    Anti-virus protection

    Rated 5 out of 5 stars

    Anti virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti virus protection is a great investment for your laptops and computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with my computer purchase. Runs pretty well, and is simple to use. Don't quite know if I'm going to renew it yet.

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually had to change my software but this one slows down my computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Anti-virus protection for MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; easy to install. provides excellent protection against viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with it so far. I guess we shall see down the road. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with installation but customer service was able to install the correct/updated version!

    I would recommend this to a friend