Customer Ratings & Reviews
- Model:
- TRE021800V044
- SKU:
- 3711014
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Missing item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the item. Than call the costumer support agents & they say we will get back to you but never did
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not receive your complimentary Trend Micro Security subscription, Mohammed. You should have received an email from Best Buy with installation instructions. We hope you contact Geek Squad support again to get information for your Trend Micro subscription.
no just no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not want this, came with a computer i purchased and it is tied to my card, hopefully as long as i dont activate it i am not billed.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not want your Trend Micro security trial subscription, cremesomyunggui.
An antivirus when I bought a monitor for a console
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They tried to charge me a fee for returning a monitor. The fee was this “free” digital download. Had to call corporate to get a refund.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you chose to return your Trend Micro security subscription, Tommy.
Hp Omen Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suppose to get this purchase. When I bought my Laptop its now been almost 3 weeks and it still hasn't showed up in my digital library.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, Itchybeard. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Useless add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never use the stuff that is downloadable from best but. It is difficult to use and never woks out. It also teds to generate extra spam e-mails.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that Trend Micro is right for you, Wojo.
Deceitful sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been added in my shopping against my will, even if I specially requested that I don’t need this product. it is a
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not want to receive your complimentary Trend Micro Security trial subscription, Abcd.
Less than pleased.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not figure out how to use the free trial i was given. Nobody answers the phone at the store in orer for me to get guidence in how to do so.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, JustJimmy0114. If you did not, please contact Geek Squad support to get the information for using your Trend Micro subscription.
Useless freebies
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are terrible, they just included this stuff when you buy a pc or a tablet, just use windows defender on the pc
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer to use a different security program, Hairrish.
Bait and Switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is unreasonable for best buy to charge for this after returning the item it came free with. I didn’t even want it in the first place!!!!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the confusion around Best Buy's return policy, Tiger85.
Not my Virus Software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been a fan of Trend Micro and It always seems to slow my system down. I can't recommend Trend Micro.
No, I would not recommend this to a friendFudge this defecation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Such a hassle and it kicked me out of my device because it said it was lost....but it was in my hand...
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, ScootchMcGootch.
NO NEEDED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT CARE...I USE AVG FOR YEARS AND DONT NEED ANYTHING ELSE. THIS ISNT WORTH THE FREE THEY GIVE YOU
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, GOTFAN.
Free gift not so free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free gift wasn’t so free. Needed to return my purchase but return was not done in full price. Had to pay to keep this non refundable item
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the confusion about the return policy for software, Naaah.
Useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is free and come with ever computer purchase but is is a waste. Microsoft built in protection does a better job and it is free as well
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro trial subscription, nacho.
Couldn’t download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t download. Spoke to customer service rep and still couldnt get it to download. So there was no point to this.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with your subscription, Andrea.
Internet security
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another internet security. No better or worse then the rest. Quit going on websites that give you virus and save some money.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't recommend Trend Micro security, Joshbrickle.
useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.who gives a three month trial for internet software as a "gift?" I want something that last as long as my purchase, not a trial.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro trial subscription, jonny.
Pass on This Software
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, but I would stick to the Norton. This product is only a 3 month trial with out all the features.
No, I would not recommend this to a friendVery bad software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst antivirus ever. I used this and it slowed my computer and is basically a virus. Never use this even if you get it for free
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro security subscription, ComputerKid.
Catch In Your Cart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item this came with and was not able to return this. Watch out for this in your cart and remove, or you'll be stuck with it!
No, I would not recommend this to a friend