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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 515 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about Trend Micro's Maximum Security Antivirus Internet Security Software. They appreciate its ease of installation, reliable protection, reasonable price, and good performance without slowing down their devices. Many customers have been using Trend Micro for years without any issues and recommend it to others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 515 reviews
  • Pros mentioned:
    Performance, Protection

    Rated 4 out of 5 stars

    max protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for about 10 years now. Extremely satisfied with the protection. Does not slow down my computer. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Loyal Trend Micro User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend Micro for my antivirus and internet security since 2002. I have used other products before but I was unsatisfied with their user interface and performance. Trend Micro solved those issues in their products and have been helpful in resolving any problem that occurred while using their products. I highly recommend them to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Continues to work extremely well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Trend Micro for over ten years without any issues. It is easy to use and understand. It protects my devices very, very well from attacks and warns me of questionable sites. It does not slow down my desktop or laptop. Scans can be scheduled and/or done at will...updates, too. Trend Micro Maximum Security is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 4 out of 5 stars

    web secutity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price ,easy to use , simple few step with instructions ,update and reminders and notices regularly

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 4 out of 5 stars

    Happy overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in devices for virus protection on our phones and laptops nice price also

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trend Micro Internet Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Trend Micro for several years. It has always given good protection to my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Really like this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend Micro for some time and really like it. It does not slow down my computer and is vey good at alerting you of any issues. It has some great features like optimization, password mgr., etc. Good product. I also like the report feature.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Really great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great on protecting your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security that I ever had. I have use norton, macafee and others this one by far is the best one. I have told my family and others to look in to tis product. I also use it on my phone.It was very easy to download and install. Thanks for a great anti virus program.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy on top of easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this product is to install and how easy it is to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Excellent computer coverage.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this brand for approximately 10 years. I tried others and they messed up my system. Once they expired I couldn't put anything else on computer until I bought it again. I have never had any issues with my systems with this on them. easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility with ios

    Rated 3 out of 5 stars

    Meh....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'll begin by stating that I've used this product on every kind of device except Linux (not needed) and Android. Works as advertised on Mac, tested on Big Sur. It's highly annoying on iOS as it insists on installing a VPN that does not play well with iCloud private relay. Together they effectively make internet access impossible. On windows 10, it works marginally better than Bit Defender, but it doesn't seem to work well with Windows 11. Granted, Windows 11 is still a tad buggy so time will paint a truer picture. What really perturbed me was the fact that I didn't check the price that Trend Micro charged prior to purchasing it here. It's about $40 more at Best Buy, so check with Trend Micro first prior to buying it here.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro perfect protection for all my computers

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great protection and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Trend Micro for over ten years and have been extremely satisfied. When a rare software issue or question would come up it was resolved by a simple phone call. Very easy to use and install on my desktop and laptop devices. It does not slow my system down at all.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    5 star product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We been using this for 10years easy to use alsome stuff you want regret it it's like having 24-7 protection you want lose no sleep if you care about your product you will buy this it will keep you safe I wouldn't never change

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this brand for years. Ive tried Norton and McAfee but I like Trend micro because it doesn't slow my computer like they did.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use with quick scans and gives frequent product updates,Lets you protect up to three devices with this product. Parental controls are a nice added feature. Have to keep updating to keep current.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tried and True Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend Micro for many years now. Being a tech I want to make sure that, not only am I protected but my customers are as well. Trend Micro Maximum Security has proven to me over and over that they deliver what they say their products do.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Effective and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and provides effective security. One of the best antivirus products available.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro internet security is easy to install and easy to use. We’ve never had a virus or anything other bad things get through to our computers while we’ve had this installed.

    I would recommend this to a friend
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