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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by Trend Micro Premium Security's multi-device protection, affordable pricing, and user-friendly interface. They appreciate that it can be used on various devices, including PCs, Macs, smartphones, and tablets, and that it does not slow down their computers. Customers also find the installation process easy and have not experienced any issues while using the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 307 reviews
  • Pros mentioned:
    No issues

    Rated 4 out of 5 stars

    Great as usual.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Trend Micro. It is very user friendly and always operates in thw background without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does What It Says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd renewal. I don't pay that much attention to know if it's any better than others. It protect from viruses and was a BB deal of the day for cheap. All I need to know

    I would recommend this to a friend
  • Pros mentioned:
    Multi-device protection

    Rated 5 out of 5 stars

    Best Internet Softwares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro is the best. It is user friendly and you can install it on any device!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Love Trend Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Trend Micro. Works on all my devices, it's easy to install, and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I all ways use trend micro products all ways worked well easy to use and great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid, long term experience has always been good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Trend micro for a while now, at least 7-8 years. I have found it to be a strong choice. I have seen it catch an attempt at being infected in real time on several occasions. there is usually a good price on it too and you can get one that will cover more than one computer. So after years using this I haven't had any problems. I have read that it slows some computers down, and I suspect this may be true. I might try another this time just to compare. But as far as security goes it definitely does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great deal and great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Trend for my computer(s), Tablet, etc.. to protect them from virus, use for parent controls and general maintenance (checks speed and function). The software is easy to install, can be installed on up to 10 computers (if you buy the 10 unit program) which cost me about 40 dollars to protect 10 units. Yes, I bought it on sale, but watch in early December or Mid January.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. Works wonderful. Got it on sale so even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro trend is much better than Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro trend is much better than Norton I've had the extreme problems and changing or updating Norton program I've been using micro trend for over 5 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only security program I use. Never any problems. An employee at Best Buy advised me years ago that this was a great security program and I have to agree.

    I would recommend this to a friend
  • Cons mentioned:
    Slow on apple products

    Rated 4 out of 5 stars

    Works with Mac Catalina

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product is working although the link I was sent by Best Buy to download did not. Contacted Trend Micro directly who sent an updated link that did work. Able to download on my Mac, iPhone, iPad, husband's PC laptop and his android phone. But it is not yet compatible with his Amazon Fire Tablet. My Mac seemed a little slow at first after downloaded, but after cleaning some unnecessary files out, it seems to be ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and install. Protection on social media and links in web pages makes it easy to avoid potentially dangerous sites.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great security program!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this same security program for the last three years,it works great and I got it on sale.It does not slow down any of my computers and my phones.I really like it and I recommend it!Plus it's for up to 10 devices you can't ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great protection and easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has great value for the money. I purchased the same product last year and was very happy with the protection it provided so I bought it again this year. I like the fact that it was very easy to install on my primary computer and my other devices. I think it's a great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antivirus is perfect for parents that want to block specific websites to their kids, and it’s always scanning the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and clean to install. The fact that it's was for ten was even better protected all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection for Your Computers,etc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. This is my second year in a row using Trend Micro Premium Security (10 - Devices). Since the Covid-19 pandemic working from home has become the new normal. Because this product works across multiple operating systems, all of my WFH devices are protected, especially my Android tablets, Nook e-readers and my Android smartphone. Notwithstanding the automatic real time scanning that takes place on starting up your device, the scope of protection offered for email protection, folder protection and automatic scanning of downloads for malware, etc., makes this product worth the price. Having used Bitdefender prior to switching to Trend Micro, I prefer Trend Micro at this point in time and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working very good and very efficient. Is easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew my subscription every year for this product and it never lets me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product for the computer for virus protection

    I would recommend this to a friend
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