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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the easy installation, protection, price, performance, and multiple device support of the Ultimate Security Antivirus Internet Security Software. They find it easy to install and use, and appreciate the protection it provides for their devices. Many customers also mention that the price is reasonable and that the software does not slow down their devices. Additionally, customers value the ability to use the software on multiple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 209 reviews
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Virus protection that works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virus protection that works. I’ve been using trend micro for almost 20 years. I have never had a virus activated on my system. Trend micro does this job well. Easy to install instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices, Price

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro is an excellent anti-virus and internet security software on the market. I love the price at Best Buy for 10 licenses to install on my laptop, desktop, and phones. It is easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    safe and sound with trend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very easy to maintain. I have used trend products for years and have never had a complaint. Definitely worth the money. Over the years I have discovered it is better to buy for more devices than you currently need, in case of new purchases or upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Trend Micro is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Does not slow down my device. Any product issues are solved easily with a phone call. There have been very few issues. The protection is great. I have used Trend Micro for more than 12 years and I plan to continue to use Trend Micro for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Third year purchased, not a "tech" person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this for the third time/year. I am not particularly tech-savvy, but have been able to install with not a lot of issue. First and second year, the link in the enclosed brochure was off - as in it wasn't the link for the edition I purchased; however, searched for the issue and found the proper link promptly on Trend Micro's site. In case the review itself doesn't state so, I purchase the box version, not the download (it does not contain a CD, but the pamphlet with the serial number to register. Have not had any viruses, malware that I'm aware of - I do the quick scans sometimes but prefer the total scan. I do not visit a lot of sites, though, that typical people in their 40s probably frequent (no social media accounts, major bank sites for example).

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    Great Software AND Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this item at Best Buy. Best that I was able to find. The fact that I can protect up to 10 devices is even better. Very easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Amazing Find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item. I found this on clearance and saved a ton of money. Loads quickly and does not eat up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ultimate security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using McAfee for years. The geek squad told me to switch to this one because of the number of times my computer has become corrupted with a virus. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Great Virus Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend micro is an excellent purchase. It protect all of my electronic devices. EASY to install. I buy it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Perfect Solution to protect my Computer systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro was super easy to install and began working immediately. This product with 10 seats was EXACTLY what my business needed. I used 9, and I have 1 to spare in case I have to purchase an additional PC in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    Great security software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to install. Great price. I would record this product.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices, Protection

    Rated 5 out of 5 stars

    10 devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue buy this protection for ever, I feel more secure to have it on all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Antivirus Software

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Trend Micro for several years and so far I have not had a virus on any of my computers. I have used other programs and they seem to just take over the PC and slow it down. Very happy with Micro Trend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch out for sale prices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this at first but renew I thought was high so I switch to McAfee big mistake.I should have stayed with this .

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Another fine product from Trend Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend Micro products for at least 15 years. They have always exceeded my expectations and this Ultimate Security is no exception. It was easy to download and place on multiple devices. The VPN feature works great - I never have to worry about having my personal information snagged by some nefarious person. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trend Micro has been the best for us

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Trend MIcro for years now. Other brands on our computers were always getting viruses, and it slowed system due to processing. We first tried with our son who kept getting viruses. It worked with no issues. We have since converted and have not looked back. Love product, have had no issues. We always purchase when we can catch the sell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for past 4 years and never had a problem with a potential treat great protection for all my pc android and iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily without any issues on both Windows laptops. Seems to work smoothly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects from the tablet to smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamlessly protects my laptop tablet desktop and smartphone (Android based) every year. Hackers have easy access to anywhere you sign in online, so why get them an opportunity to rob from you? Protect your online profile, protect every time you purchase online, protect from malicious pop-up websites, protect yourself when using free Wi-Fi (comes with. practically everything you need except a VPN).

    I would recommend this to a friend
  • Cons mentioned:
    Comparison to competitor

    Rated 5 out of 5 stars

    Mitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend for a number of years and have had very good results. I would never good back to the yellow box with the letter N had huge issues with it.

    I would recommend this to a friend
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