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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 28 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use and straightforward design of Home & Business Federal + State 2019 tax software. Many users find the program simple to download and use, describing their tax preparation experience as "a breeze." Positive feedback highlights the program's efficiency in meeting user needs. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tax prep software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used turbo tax for several years. Easy to use and walks you through everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Use every year and hasn't failed me yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use tax software, especially if you've used it before. Each year, new convenience features make this better. Just be sure to be on a relatively current OS. if you're on older macs, i think there's an OS limitation but not a big deal if you stay current with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product, Difficult to Talk To Real Person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used TurboTax for years. It is a great program. My only complaint is that if one needs to talk to a real, live person (for instance to resolve a problem with one’s account), it is difficult to find a phone number.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and straightforward to use. I had already started my return online, so I chatted with Turbo Tax to get the credit transferred over and it worked great. Will purchase from Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use turbo tax every year because it is easy. I thought I used to get a free state e-file with it but didn't this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax is awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been successfully using TurboTax for years now; frankly, I’ve lost track. It’s easy, effective and saves you the hassle of having someone do the taxes for you! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the product for over 10 years, so familiar with the drill. I like the ability to switch between interview mode and entering data directly on forms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same questions your tax guy asks just cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need to buy a second state Filing Online if you live in nj and work in nyc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use TurboTax every year. 2019 I purchased an iPad Pro thought I could purchase cd to upload and to no avail I found out I was unable after calling TurboTax. I couldn’t get thru to Best Buy. To this day I’m been unable to get a refund or replacement code. ANNOYED. Anyhow I don’t recommend not buying but try to get more knowledge before buying for different operating systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Business Taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great help to do my home business taxes. It stepped me through all my tax needs and helped me file taxes with two states.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software worked as advertised and was inexpensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer using the software to the website. This installed without any issues, and the updates weren't problematic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best tax software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Best software to use and very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save money by doing your own taxes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to follow instructions. I've been using TurboTax for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always Trust Turbo Tax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taxes are a breeze always with turbo tax. Using it for years and never let me me down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo tax baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very helpful would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice piece of software.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tax software for mac and windows. Very easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tax me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it every year, does what we need it to die no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works as advertised. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price around for this is at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for years. Grabs online data perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use, instead of going to H and R block

    I would recommend this to a friend
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