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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 408 reviews

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95%
would recommend
to a friend

Customers are saying

Customers recognize the software's ease of use and appreciate its helpful features for both personal and business tax preparation. Many also praise the software's accuracy and ability to identify deductions, while some experienced challenges with the download process. The affordability is another frequently cited positive aspect. Positive feedback also highlights the software's helpfulness and up-to-date features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 408 reviews
  • Pros mentioned:
    Deductions, Ease of use

    Rated 5 out of 5 stars

    Best tax product on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Walks you through everything and checks your return for all possible deductions and errors. Who needs an accountant when you have Turbo Tax?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tax Returns for Dummies

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband as sole proprietor has his own law practice, but I work for a tech company. Hence, we have used TurboTax Home & Business for over 15 years ever since we got rid of our expensive accountant. Best decision we ever made! The program is easy to install and use. Anyone can follow the step by step guidance and prompts to enter all tax documents and data needed to file one’s taxes. Sure, it will take a few hours to thoroughly go through every section to the end, but TurboTax makes this annual task pretty stress-free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turbo Tax for the ten years. It is very easy to follow with great directions every step of the way. Runs just great on my Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Easy step-by-step process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Turbo Tax for many years. It makes preparing your own return very simple, and I can have confidence my tax return was prepared correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Deductions, Updates

    Rated 5 out of 5 stars

    Excellent tax software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always rely on this program for tax needs. Up to date on all changes and provides analysis on changes in income and deductions year over year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Tax Preparer's Staple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software continues to provide an easy solution to home tax preparation. This particular version is very helpful for small businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Use every year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and easy to use product. It guides you through all the steps you need to file your own taxes. Well worth the value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good follow-up customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for 20-30 years and have always been pleased and impressed with how simple the tax return preparation process can be. I was not aware that the on-line and desk-top versions are different which caused some confusion and extra work on my part. I also found that some questions were not as self-explanatory as I expected which caused confusion and extra work. The positive side is that TurboTax (or the parent firm, Intuit) provides good support for both programming and accounting issues. Unlike the IRS, they are knowledgeable, friendly, efficient, and willing to assist until they are confident that customers understand and can complete a correct return.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All details are easy to follow. This is my 4th year to bought this excellent product, worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Updates

    Rated 5 out of 5 stars

    taxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes tax season easy. updates always available. works well with Quicken.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Consistent Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax for the past 10+ years and it has worked well for my tax returns. It integrates with Quicken, reads data from the previous year TurboTax filing, and downloads W-2 data. It is has been an excellent solution for my tax filing needs and I will continue to purchase TurboTax as it eases the burden of tax preparation and filing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always. Easy to set up and navigate. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for doing taxes yourself!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a small construction business & it has all the forms I need. They walk you through it step by step & ask the questions that you need to get the right information put in. The live chat & the helpline are very useful & knowledgeable when you have issues or get stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great At Home Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is easy software to use at home with step by step detailed direction. We have used TurboTax for many years and will continue to in the future. We like how we can transfer the previous years information to make the process quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    First Time I've Run into Problem with TurboTax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using TurboTax for years without any kind of problem, but this year it failed to download one of my statements from my broker. I had two statements showing capital gains and a loss from two different accounts at same broker. It downloaded one and not the other. Fortunately when I checked over the return I caught the omission. Once I realized what had happened it was easy to enter the transactions manually. I do intent to use TT again next year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it when Best Buy was having a special . Then the also price matched with Amazon so I got a great deal on it . Purchase it for my dad as a gift since he does taxes for tax season for individuals. Free shipping to was provided straight to his door step. Would recommend good product .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Give yourself a Break!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Turbotax for over 20 years. Why?, because it works for me, so that I don't have to. All it ask for, is just the facts. The following year its even easier because, it remembers what you told it the year before. How Great is that? Its like having your own personal secretary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Turbo Tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax for years. My wife started her own business last year, and the Home and Business edition of Turbo Tax was the perfect tool. No need to pay an accountant. Walked us through all of the steps for the business first and then takes care of all of the personal like usual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great as always!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using TurboTax for years and it has always been a great help when doing my taxes. The program pretty much does everything for you-all you have to do is input your information. I just wish it wouldn't go up in price every year. Overall, a great tool to use for doing your taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a turbo tax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we use this every year. So I appreciate you all caring turbo tax. Turbo tax is very helpful in preparing our tax’s every year. We get the business and individual from turbo tax. I just wish it was not so expensive. Best Buy is the great place to shop and get turbo tax

    I would recommend this to a friend
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