Customer Ratings & Reviews

I love the headset and most of its features! But I think there's a few things they could work on. First of all the mute button location is a bit inconvenient. I feel like it would be better if they made it perhaps bigger or instead easier to locate and press. And it's also bothersome that every single time I press the mute button the voice will call it out, it would be nice if I could choose how loud that would be or if I don't even want to hear it. Also the volume is good. But I myself have very sensitive ears. It would be nice if the headset could lower the volume even more. The last thing that I feel could be improved is the readjusting of the headset for when I wear it.!It is really tight so I tried to expand it but it still squeezes my head a bit too tight so I definetly have a hard time wearing it for long periods or when having a headache. I like this headset, don't get me wrong, it's better than others I've used but if they could improve on this features then I would give it a 10/10.

The sound quality is fantastic. However, the location of the mute button is in a little bit of a frustrating spot, allowing you to accidentally hit other buttons. The pre-set sound features are excellent. Bass boost sounds the best for games.

The best feature of this headset is the fact that I can be conveniently un-tethered. Additionally, the battery life is great. The headset has wonderful power management as the device turns off after a period of inactivity. Sound quality is great too. Games sound immersive and conversations are crisp and clear. The one thing that I struggle with is the fact that the headset is a little tight for my head and after a while it starts to hurt. I'm hoping that with continued use it might stretch a bit and feel better. I also wish that the mute button was a bit more pronounced. I often find myself struggling to find it when I need to use it.

I just got them this week and the mute button doesn't work. It says mic off when I press it, however everyone can still hear me talking. There's nothing in the instructions about the mute button. When I went to the Turtle Beach website and tried to contact customer support. It kept saying to enter a valid email address. Yet I entered my address over and over. Seems to me they don't want to be contacted. So I took them back. Stay away from Turtle Beach.