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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1181 reviews

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Rating by feature

  • Comfort

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality of the Ear Force X12 Gaming Headset, praising its excellent audio performance for gaming purposes. Many also appreciate the comfort it provides during extended gaming sessions. While the price point is generally seen as reasonable, some users express concerns about the durability of the headset. Additionally, a few customers mention the inconvenience of wires and the awkward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,181 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few other headsets for my Xbox, but this one is great. The overall quality is perfect and also comfortable on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor overall quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two sets of these heads sets at Best Buy. One for for my 24-year-old son and one for myself. I must admit they were more than satisfactory until the problem happen. The headband broke on both the headsets. The first one was my sons set it broke after about six months. Mine lasted nine months before the same thing happened They both broke on the side opposite the microphone. I'm 64 years old and do not abuse by equipment. They were never thrown, drop sit on or had any other rough abuse done to them. They both simply broke under normal use. The microphone and speakers components are outstanding. As far as the quality of the material that they are made of, it is extremely unsatisfactory for the price we paid for these headsets.I absolutely would not recommend these headsets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds better than i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because i was tired of having bad sound from my tv and this makes it way better and its comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Seems to be a good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was good but I returned it. The guy working at the store I bought it from told me I could use it for my Xbox One as well. I found it you need some kind if adapter and I took it back and just got one that fit the Xbox One instead. Plus, I didn't like that you had to hook it to the back of the console. I wasn't fond of the fact that I had to constantly step over wires when I used it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones for gaming and really good for audio too. Fit is very good, don't hurt even after on for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach are some of the best headsets I have used for gaming. They are comfortable and perform very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset with exceptional sound, crystal-clear communication and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great for all the games I play on the PC. From WoW to WoT, you can't beat them for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Value Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although these aren't the cheapest Turtle Beach headphones, they're definitely one of the less expensive models. Despite that, they're a great value. The headphones are generally comfortable and large enough so that it won't hurt your ears even after prolonged use. Speaker and microphone sound quality are also good. Although maybe not up to par for some audiophiles, sound quality is excellent for most users. The only downside I found is with the cable management that comes with a wired headset. Although having a wireless headset may have its benefits, you can't beat the reliability of a wired headset. Also, putting up with the excess of cables is a small price to pay for not running out of battery and having to swap out new ones mid-game. Overall, I recommend any headset over the ones that come included with the Xbox (or any console), and these are definitely a good value for comfort and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific headset. Great for gaming and talking to your friends while playing online..great fit and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work and sound great. They are very comfortable on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    suprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality for an inexpensive price! Very comfortable too!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear, fits comfortably around my head and ears, and cuts down on the outside noises. It has adjustable bass which makes it great for gaming or listening to tunes. Doesn't cause my ears or head to get hot and sweaty like other headsets have. Can't beat these for the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Xbox Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great! Covers both ears and microphone works well. It's sturdy. Great for kids to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Excellent Sound with drawbacks elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say, this headset has AMAZING sound quality. Overall, they are also very comfortable. However, they can start to hurt your upper ears after prolonged usage. Also, the long wire can get in the way a lot. But overall, great set!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is durable and has quality sound. i would recommend these headphones for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from these headphones is excellent with a comfortable fit over the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids use these to play online with friends. They are durable and have good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 9 year old son. Comfortable and good sound quality for Xbox 360.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 16 year old son. They fit comfortable and have great sound.

    I would recommend this to a friend
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