Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,211 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the stealth 500, and the sound just blew mr away. The quality of the noise cancellation and surround sound makes me feel like I am in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a lot of gaming headsets before and this one by far is the best one. The sound and quality of the headset is amazing. Best headset out there right now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Turtle Beach Elite 800x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The headset itself is one of the best on the Market. The sound is great!! You can probably get around 20feet away from your Console before you start have connection problems. Cons: I have bad hearing so it only gets so loud. My friends who have good hearing like it. I recommend something louder if you have any type of hearing trouble. Overall B+

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headset ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is top notch whether gaming or watching movies. Mic kind of sounds off to other players but not bad enough to keep from purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply amazing sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want or need the best sound look no further. Sound quality is amazing! Easily connect to multiple devices included smart phones while playing Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out first by shaming the people that hate this product based off the microphone. It's as simple as this, there are 4 settings for the mic so if it doesn't sound good on one setting then try another. I didn't tell my friends I bought a new headset for awhile and guess what, I didn't get any complaints, as a matter of fact people stated I sounded clearer so for those who say the mic sucks I'd challenge your reading skills and the knowledge of the product you bought. This is the best headset I've purchased and it's my 5th gaming headset in the last 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great game audio but poor mic quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I will say that this headset has some great game audio quality due to its 50mm drivers. The sound will indeed blow you away, but and this is a big but because the headset is meant for gaming and if you are a gamer that likes playing with others then the mic functionality is very important too and it falls truly short in that aspect. I will preface this review by saying that I had the original wireless headset for the Xbox One; the Turtle Beach Stealth 500x and I would have bought them again even though the build quality was not as solid as I wish it been (broke on each side right about the drivers and I had to tape them to continue using them and I am still using them today hoping Turtle beach comes out with a 500x/800x hybrid baby) because the audio and mic are great. When I asked what I sounded like when I used my new 800x headset all of my buddies said that it sounded like I was speaking in a tin can and I was not as audible as I was with my 500x headset. So I made a makeshift "boom mic" with my hand from the mic hole on the headset to my mouth and it was a night and day difference for my friends as well as me as the for the Mic Monitoring because in all honesty unless I was yelling I would never know it was a feature of this headset. So with that said if Turtle Beach combines the boom mic on the 500x to the 800x then that would have been one heck of a headset and I would never returned it like I did this one. So believe all of the other reviews saying that the mic is not good at all, because it is not... It was truly a let down because all of the other features of the headset I truly enjoyed. So I will be waiting Turtle Beach for your next elite wireless headset that will take on the Astro A50's because unfortunately this headset fell short and I will continue to use my broken 500x headset until then.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    best sound but uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset has the best sound when compared to astro a50 and has a lot more features. with me it basically came down to comfort. the elite 800 sound way better, more features but fit better on smaller ears. the astro a50 sound good and feel soooo much more comfortable. I tried the elite 800 for like a month but could take the pain on my ears after wearing them after a hour. I had to tske them back but if you have smaller ears and this headset feels comfortable for you. definetly keep these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a pair for my PS4 I had to buy another for my Xbox. Its worth it if you enjoy gaming in peace.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just phenomenal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best sound around. So many built in presets. Mic is inside the headphones they are TOTALLY wireless no chat adapter can blow your ear drums away have a great battery life and a docking station. Can be charged via usb during those LONG and I mean long gaming sessions and used as well. Best headset I've ever encountered. I no longer use my 7.2 receiver setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    New Headphones, same problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bluetooth integration. The sound quality and control was better on my P51's. The P51's always break at hinge due to poor materials. I went thru 5 replacement pairs. I thought they solved that problem, but after a number of months these too break for no apparent reason at hinge area.Poor design and materials. I PAID (Sorry Best Buy Warranty) for a replacement.. The warranty does not work like you think, you need to re-purchase warranty for new pair.. lol WHAT?! If the second pair breaks, and I handle them as an adult with kid gloves always, I will get replacement and sell them and try another company. Too bad such a great pair of headphones ruined by poor design and materials.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button sensitivity

    Rated 5 out of 5 stars

    Awesome headset full surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this headset it's absolutely great. If there was one thing i could change though, it would have to be how sensitive the buttons are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach Elite 800 Headset for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! I can hear everything in the game and outside noises are very minimal. I can't even hear the fan blowing right next to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like there not on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic and the crazy thing is I swear it almost sounds like there not on and I'm just playing with my surround sound, very nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome head Gear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Headset use it every time on play my games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds Perfect...But...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Game or music will sound amazing..your voice will sound like you are talking into a soda can if you are in a big room.. if you game in a small room or yell loud then your friends can hear you. the boomless mic is most likely the reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best game headset.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on of the best headset I have ever used the sound is unbelievable. Not just for gaming even withe my phone the sound is next to perfection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice High-End Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice High-End Headset for use on PS4, TV and stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset but could be better!! Plastic quality feels cheap, volume is really low when using Bluetooth to listen to music. Surround sound during gameplay is great! You hear everything!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced item or would have 5 stars. You have to have a certain style controller to use. Didn't know that ahead of time. Good quality but the other things kept it from being great.

    I would recommend this to a friend