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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4433 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Recon 200 headset's sound quality, comfort, and value for its price. Many appreciate its compatibility across multiple gaming platforms and the convenient flip-up microphone. However, some users point to issues with battery life and the wired connection. A shorter cord length and occasionally low volume were also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,433 reviews
  • Pros mentioned:
    Fit, Price, Sound quality

    Rated 5 out of 5 stars

    Good budget headgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new headset that wasn’t breaking the bank couldn’t beat the price. Fit snug and are adjustable. Sounds good. A bit of difficulties in 1st use but after that all was good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for budget set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones work as intended. They fit comfortably and have pretty good sound quality as Turtle Beach should. I enjoy using them to help identify footsteps of enemies around my location during BF5. I love how they plug directly into the controller. Mute by swinging mic boom to upward stowing position and works with PlayStation and Xbox. I have these for Xbox purpose and will only work with controllers that have audio jack in them. My only gripe would be the feature to hear your voice in headset isn’t loud enough and sometimes I find myself talking louder than I should. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great headset while I had it. I like that it’s compatible with Xbox, ps4, switch, and pc. Mainly used it for the switch and Xbox one. Great sound. Ultimately opted for a wireless pair. But these were great. Great price also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product overall

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked wonders. Great product to use and sounds really good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset for the money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Decent sound and mic works well. Fairly comfortable ear cups. Love the flip up mic option that mutes the headset as well as makes storage easier. As stated before, the sound is good but you don't get the sound detail of lite noises as you would with a higher end headsets and no noise canceling. Headband is a little weak but seems to hold up decently well. Overall a decent headset for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Compatibility, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are very comfortable on the head, has soft paddings. Others are able to hear me very clear. I like how i can switch from ps to xbox with a button.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, the audio quality is very nice and is very comfortable the only drawback would be you need to charge this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Price

    Rated 5 out of 5 stars

    PS5 Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my nephew with his PS5. He loves them! They give him a great fit over his ears, are very comfortable and they were affordable in comparison to the other recommended headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SERIOUSLY Great for Price Point!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up purchasing these when doing a warranty return (for the second time with same issue) of the HyperX Cloud Flight Wireless headset. This was the only thing my local Best Buy had in stock. Let me tell you! These have been the best headset I have purchased since owning my PS4 Pro! The sound is clear and there is plenty of bass! Playing games like the Last of US part 2, Mortal Kombat 11, COD and so on really sound great! My chat sounds great according to friends, especially when compared to the HyperX's I had! This headset also feels great after wearing them for 3 hours +. I can't say enough good things with this headset and I have recommended it to anyone who will listen! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good - but have to be charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old uses these for his xbox and loves them - he is very rough on headphones, we replace often and so far these have held up. One thing to note with these is that they have to be charged to work even though they are wired - we were about to return them when i saw a review that showed you had to charge them - and as quickly as we did they worked- if it wasnt for that and having to keep them charged I would have given 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this headset and I’m still at 4 stars. Overall, amazing sound, the mutable feature and PS4/Xbox compatibility is a plus. Downfall? The wiring. With my first headset I would hear the sound fading in and out, bought this new one along with a new controller and still the same issue. Like I said I just purchased this one so I can deal, but maybe next time I’ll try the wireless and hopefully no issues. Overall, not a bad buy, might be just my luck :)

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback Kris.

      Please know that we have a dedicated Support Team that can assist you with any inconvenience you have with your headset. They can be reached directly from the Turtle Beach website via their support form.

      Thanks! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    close to perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is great. seems like it’ll last forever and i love the automatic mute when the mic is lifted. fits great, very comfortable, and adjustable. highly recommend. one thing to take note when playing with friends, the game volume and the volume of your friend is controlled by the same volume button. a little annoying but easy to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Sturdy, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for about a month. They seem durable. Sound is great, has noise cancellation. They work as intended. For the price, you will not get a better multiuse headset. Buy them. Or don't. But seriously. Buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok for this price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit well and sounded great in the store but after using them at home, wasn't as pleased. Was not aware that they need to be charged when they are have a cord you plug in, Wasn't happy at having to charge these so I returned them. For a gamer with both X-Box and PS4, these are great as you can switch between the two with these headphones. They probably would be great for others but I decided to return.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones my nephew loves them. Glad he likes the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice set of Cans for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale, so definitely a nice pickup for the value. Build quality is good and the flip up/down mic functionality is a plus. Perfect for console gaming since the cord is short enough to be plugged in the controller without getting in the way. Cord might be too short for PC gaming depending on your setup. Also, you wil need an adapter for PC if you want to use the mic. Oh, a lot more comfortable than expected, but battery life kinda sucks...

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    It is great but you do get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love them. It is a simple switch to go from xbox to ps and it is wonderful how adjustable the internal and external sounds are. The cheap volume adjust wheels do lead to some static and crackling would be my only complaint. Overall these are great for the price and I love them. If not for the previously mentioned static (which can be adjusted out) being a bit of an inconvenience to adjust, this would be an excellent product in every category.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thanks for your feedback; however, please allow our Support Team to assist you with your Recon 200. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.



      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds Good, and Works Across Platforms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this headset on sale—not a bad way to spend $30–$50. It's a wired headset with a 3.5 mm jack that can work relatively seamlessly between PS4/PS5 and Xbox Series X. Sounds great, given the price you're paying for it, and the microphone has that pull down-to-unmute feature that's really useful during quick-twitch gaming sessions. Doesn't squeeze my head or ears too hard—I can get through four/five hour sessions without feeling any pain on my head or ears. If you don't want to spend over $50, and you want to switch between multiple gaming platforms, you can't go wrong with this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, so here is the thing with these. They have audio boosting to help with clarity and whatnot, HOWEVER, if you plug them in without them being charged they don't work even, they have the 3.5mm jack to plug into everything. Its absolutely ridiculous so unless you constantly wanna about charging another thing get the ones with out the audio boost. I got the other ones, which are identical and have no audio boost and it has been splendid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Can’t go wrong with TB

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort, sound quality, design are all 5 star. Can’t go wrong with turtle beach. I wish the battery lasted longer but I could always have bought the model up. Great product.

    I would recommend this to a friend
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