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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 20 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 5 out of 5 stars

    Recommend to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use, easy to learn the controls and because it uses Bluetooth you can easily sit anywhere in the room to play. It hold battery well so you can play for a long time. It glows in the dark which I think is pretty useful for when you can’t see and don’t want to accidentally step on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, awesome look and great function, was worried about delays being wireless but none have been noticed so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lights up fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun controller lights up nice kids love it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with new and older Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller will work with the new and older switch but I also really like the pattern and the quicker charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful option for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful controller for a kid and it’s easy to use. It glows in the dark, and the kids love that.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very comfortable and good quality!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it glows in the dark, also very sturdy and good quality! Overall good choice. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves this control and the dark glow looks amazing, it worths!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's go!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the trigger paddles on the back. Makes pokemon snap a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun alternative to joy cons. And it glows! my kids love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great use it everyday. No problems with it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my kid, good quality and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it shoulc - crisp controls and well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it and the best thing is that it glows in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glows in the dark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was surprised when he notice that glows in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it much easier for my kid to play when connected to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Feels surprisingly comfortable in hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller only problem is sometimes it always has this stick drift problem but with a reconnect it’s back to normal.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jairo! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well, and has almost no input delay. Would recommend when on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing especially at night with it being glow in the dark love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A very meh controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very meh, buttons in the back are dumb. There’s a lag already.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

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