Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 864 reviews
(864 customer reviews)to a friend
Rated 5 out of 5 stars
Calibration
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need to get your tv calibration if you bought a top of the line 4K tv.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The did everything I asked. He showed me how to use it.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
comes in so clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tech came out and calibrated the tv and set all the colors great
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Adjusted color calibration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was efficient and very knowledgeable and completed the task at hand.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
TV calibration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job worth every penny, The difference it made is unbelievable.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
It went great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV! The calibration makes the colors so realistic.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our TV has never looked this good! The serviceman was extremely knowledgeable
This review is from TV Calibration
I would recommend this to a friendRated 1 out of 5 stars
NO APPOINTMENTS AVAILABLE FOR FOUR MONTHS (WHAT??)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On October 22, 2019, I went to Pentagon City’s Best Buy to purchase a TV calibration for a LG TV I purchased in August. I was told that they would send me an email to schedule an appointment. On October 24, I got the email and logged in to schedule my appointment. But to my surprise, I received a message that an appointment wasn’t available for FOUR MONTHS. On October 25, I called the number provided to get some assistance but the customer service person who answered the phone did not provide a satisfactory solution. I went to the Best Buy store to see if they could resolve the problem. NO SOLUTION. I went back to Best Buy again on October 28th. I did not talk to anyone for Geek Squad because there was only one person on duty. Therefore, I asked for a refund from customer service person which was done very well. I was not going to pay for a service I had to wait four months to schedule. The experience has been awful. If you cannot provide a service that should note at the time of the purchase.
This review is from TV Calibration
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for sharing your experience with us. Unexpected delays for our in-home services can occur when your area is booked, and we understand how this may not be a service you are interested in due to unexpected delays. We hope you will give us another opportunity in the future to serve you better.
Rated 5 out of 5 stars
The tech was awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and tv's look great! This tech knows what he is doing.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Great Service !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional job and service with a smile! Strongly recommend!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Did the job: better picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took the time to do a fine job. Resolved more detail and life-like color.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Grate service for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the factory settings and got the truest color, sharpest image I've had since receiving the TV
I would recommend this to a friendRated 5 out of 5 stars
HIGHLY RECOMMEND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung Q90R picture POPS now! Looks better than ever
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was really worth doing. Made a great picture even better!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Absolutely necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad showed me the picture before and after calibration, what a difference.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple things done by the Geek Squad and I am well pleased.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, as usual. I definitely will use them again.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Resolved are issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Extremely knowledgeable.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
They do a great job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They made the set up perfect. Measured everything. They were great.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
LG C7 65 inch looks amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge difference in LG C7 post calibration! Picture just looks amazing and crisp!
This review is from TV Calibration
I would recommend this to a friend
