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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 36 reviews

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89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Rated 2 out of 5 stars

    Technician Was Great - Not sure about Calibration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who performed this service on my brand new LG 70" television was great. Very informative and explained things to me as the process was being performed. The thing I did not like that this additional service was not mentioned to me at the BEST BUY store when I was making my original purchase for the television. I only found out about it when the technician who delivered and installed my new television told me this was a service I would definitely want to have done on my new television to calibrate it and optimize it's picture quality. This was another $200+ I had to spend on top of the close to $1,800 I had just spent in the store to get my new TV, 5 YEAR in home extended warranty, etc. I would have thought a service such as this would be included with the HOME DELIVERY & SET-UP that I paid for originally. I'm still on the fence if this service was worth it or not to be honest. Kind of feel like I was baited into getting this service does because who is going to spend so much money on a 70" TV and not go the extra mile to make sure there investment is performing properly and the picture is perfect. Especially after the TV is already in your home, out of the box, etc.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This calibration truly brought the colors out on our TV. What a tremendous difference this service made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clean color and we love it. Thank you for recommending this on our television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calibration of Sony OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Agent Berry. TV looks great in natural colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with everything! The product is just as explained and the set up service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is fine don’t bother me xxxxxxxxxxxxplease leave me alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This calibration service makes a difference. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with the work computer and got ahold of geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is works great for price. Improved reception immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an excellent job. Explained everything he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Reps were excellent and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service as Always...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation services from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Calibration of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after I purchased the Sony 77 A9. I scheduled for calibration of all my tv. Again they never showed up. Fast forward I go in couple months ago for them to get the TV calibration they now tell me I have to go through magnolia. Consequently I still haven’t done it cause I don’t have a lot of free time. Pretty disappointed at Geek Squad. Have been a bestbuy guy for over 20 years and the service is lacking these days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BB has canceled several appointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appointment has been rescheduled multiple times without explanation and the work has yet to be performed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't done yet. Two no-shows! Rescheduled w/o notice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    True HD video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's as shipped cannot compare to the picture quality following calibration service.

    I would recommend this to a friend
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