Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1858 reviews
(1,858 customer reviews)to a friend
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "third party" guys sent to deliver and setup my TV were pleasant......but didn't know anything about my Sony TV, or how to set it up. I read the manual to them. Next time, I will hire the neighbor kid to help me lift.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth $99
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the support provided but the cost to power and push a few buttons on a remote is extreme. Most televisions these days automatically detect devices so do yourself a favor and save the money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand why they won't let you just purchase the mounting service without this one. This is such a waste of money for someone who is capable of hooking up a tv and cleaning up the trash...
No, I would not recommend this to a friendRated 1 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless a 2yr old could've done they did. Wast of time and my money $99 I could've done it myself. Don't waste your time!!!! Tim
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my television and promised to come back to program my remote and walk me through how to work my TV they haven’t returned
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for choosing the Geek Squad to set up your television, but I'm saddened to hear your remote was never programmed. We certainly have services which could assist you with setting up your remote and providing you with a demo. Speak with an agent who is waiting to work with you today, www.geeksquad.com/chat.
Rated 1 out of 5 stars
Not a good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up $5,000.00 tv purchase and system not working. Geek Squad response is wait a week before we can get back. System is still down. If they do not get it running, take it back
No, I would not recommend this to a friendRated 1 out of 5 stars
TV 75' mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installer was unprofessional, him don't have idea how to install an equipment also him don't put any protection for don't mess my living room "100% Bad Service"
No, I would not recommend this to a friendRated 1 out of 5 stars
Knowlegable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know where to start when we were connecting our last tv -Brett made sure everything was done right. He was informative and explained how to use it.
I would recommend this to a friendRated 1 out of 5 stars
poor memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't remember to take care of paper work and finish the job he started . Forgot my sound box new tv poor sound.
No, I would not recommend this to a friendRated 1 out of 5 stars
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gave another review about geek squad. Guys didn't check if everything worked, left dirt, not happy
No, I would not recommend this to a friendRated 1 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a senior and need help with today's technology they fill the bill in aces.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Your kind words are appreciated. Thanks for choosing Geek Squad!
Rated 1 out of 5 stars
Installed as Requested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation tech was courteous and performed his task well.
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was disappointing. Left without doing the installation
No, I would not recommend this to a friendRated 1 out of 5 stars
Inadequate knowledge of technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to connect Alexis or locate search engines.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and high end products would recommend them
I would recommend this to a friendRated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Would recommend for everyone who loves watching football, basketball.
I would recommend this to a friendRated 5 out of 5 stars
Very good job!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, courteous, knowledgeable, and gave very good instructions. thanks
I would recommend this to a friendRated 5 out of 5 stars
great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set everything up and in a timely fashion and it looked super clean
I would recommend this to a friend