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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1909 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,909 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JASON WAS WONDERFUL, NICE AND RESPECTFUL. AN DID WHAT WAS ASKED OF HIM..WHEN I ASKED TO LOWER TV FROM PREVIOUS MOUNTING HE HAD DID...NO COMPLAINTS ...FRIENDLY ATTITUDE..ATTITUDE MEANS A LOT...PREVIOUS MOUNTING WAS MY FAULT...SO I WANTED IT TO BE MOVED DOWN LOWER...HE GAVE ME OPTION FIRST TIME OF WHERE I WANTED IT TO B..BUT I CHANGED MY MIND...HE LOWERED IT WITH NO HESITANT AND DID A WONDERFUL JOB.. VERY NICE AGENT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, friendly and caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly, professional and caring team who went out of their way to install the TV exactly how I, the customer, wanted it. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Quickly mounted and installed an 85 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Rochelle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job hanging my TV. They explained everything to me and I am happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both teams of the geek squad we're wonderful to work with. They had to deliver twice because the first unit was damaged and we didn't notice. These guys had to bring this 98" tv upstairs to our theater room. Not a easy task. But they got it done

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my smaller tv from the living room to the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to move the tv holder, install the tv, connect to the other pieces like blue ray plus an univeral remote.Very professional and did an excellent install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of the TV and accessories.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad member was very good. Installed the TV. We needed a new TV. He helped us buy online the mount. He picked up and installed it next day. also he connected all the devices and explained the operation. He also helped us pick up a new Apple TV and the highspeed cables. He went out of the way to install the Apple TV and and explained how to operated various applications. Very friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magicians. That’s what they are.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing. Who would have ever thought I’d need Geek Squad to remove a stand from my tv? I felt pretty silly even explaining my dilemma but they were very professional through it all. Had a tv mounted that I had already installed the stand/legs as I thought they would slide right out. Wasn’t the case. They were LOCKED IN. After days of prying with a flat head and struggling, I gave up and called Geek Squad. They were just as determined and motivated to remove it and I can’t thank them enough. NO JOKE, that stand/leg was not budging. So glad I was able to get it removed without cracking my new tv in half :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninstall was quick and easy they were careful to make sure the tv was out in an area where it won’t be damaged

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional and neat, they did everything they could to install our TV properly and were very helpful in setting it up. I highly recommend using Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time considerate of my medical condition and did a swift clean job of uninstall; a really good job on install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very kind and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process went very smoothly an quickly, i could tell the team knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I like the newer features. It operates quietly

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works Perfect for our 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This holds our 65" TV great and it tilts up and down as well as slide side to side. It is also easy to connect things once it is mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 46" and larger TV mount @ Best Buy and am thrilled with it The Geek Squad installed the TV mount for me and did an outstanding, professional job. I highly recommend both the product & the Geek Squad installers to anyone desiring to mount a large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Dismount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job! The agent did a very neat job - he was professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great jobbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job done well and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an uninstall and a reinstall job done well and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the best they made sure that you were very satisfied with the installation, made sure the TV was in the proper position for viewing, and their attitudes were extremely friendly and easy to talk to, I need to say that Carter and his partner were great. His measurement was on point. Thank you, Carter.

    I would recommend this to a friend