Customer Ratings & Reviews

I am very happy with my LG TV. The sound and picture are very clear. The TV is easy to control. The Geek squad is knowledgeable and polite.

The two workers that were sent out to un installed my television were the same two workers who initially were the one's who installed and setup my television when I first purchased the product. They did an amazing job. They were here on the schedule time. They came in got right to work, They answered all my questions, They setup and programmed all of my channels and apps They explained all the different futures and functions of the television and they were very gently with installing and uninstalling of my television. Thanks job well done

The Geek Squad are awesome. They showed up on time and i received a txt saying when they were on their way. These guys are great.

The technicians did a wonderful job, as always! They were able to arrive earlier than expected, which was perfectly fine with me, and mounted both TVs. One was a remount as I had to have that TV taken down due to renovations in that room. After the job was completed they returned to remount that TV and mount another TV in a different room. They were very friendly and professional and worked to make sure I was satisfied and took the boxes away with them! I am VERY happy the Best Buy Geek Squad members. On a side note, I am sorry Best Buy closed the location nearest me, it will probably save me some money! Or not.

Love my 86” LG QNED TV. The picture is clear, crisp and incredible! The Geek Squad were efficient, helpful and friendly.

Wonderful , patient, meticulous worker, professional, friendly, informative

The Geek Squad installer did an excellent job on my install, clean up and consultation. It was work the money.

The guys were nice and experienced. They did an excellent job with my tv mounting.

The crew arrived on time, and was extremely efficient. This was my third time using Geek Squad for mounting / un-mounting wall hanging TV's and I would use them again.

The agents connected my tv and made sure everything was working perfectly!

Agents did exactly what they were hired to do! Good service!

Geek Squad personnel are trained to do the job! No guessing!

The installation service was excellent. The guy who took and processed the order took forever and got it all wrong, but the installers straightened it out.

The geek squad employee that came to install was amazing. He was very knowledgeable. He also called ahead of time to ask what the wall was made of and informed me that he could only install tilt mounts (different Best Buy employee on phone did not mention this when I booked my appointment and bought a full rotation mount therefore I had a mount that Best Buy was not allowed to install since my wall was plaster). Geek squad installer brought a tilt mount with him and installed that one on the spot. Geek squad installer was amazing. Best Buy needs to work on ensuring the reps that handle sales are as knowledgeable as their installers.

Agents unmounted our old TV and mounted the new one and made sure all of our current connections worked.

They were in and out in record time and did an excellent job installing my TV.

They were fast efficient and professional and they downloaded all our apps

Sold my house and scheduled an appointment with the geek squad. Nice and easy came home and both 86 in tvs were off the wall along with all my speakers and stereo equipment. In a nice neat area all ready for me to box up for the move. In a couple of months they get to put back up in the new house.

The Geek Squad associates uninstalled and removed my oid TV with minimum disruption and confusion.

They came and didn’t it super fast. Love these guys. Everything was cleaned up and taken away fast. Great service and friendly.