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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1909 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,909 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my LG TV. The sound and picture are very clear. The TV is easy to control. The Geek squad is knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and uninstalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that were sent out to un installed my television were the same two workers who initially were the one's who installed and setup my television when I first purchased the product. They did an amazing job. They were here on the schedule time. They came in got right to work, They answered all my questions, They setup and programmed all of my channels and apps They explained all the different futures and functions of the television and they were very gently with installing and uninstalling of my television. Thanks job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are awesome. They showed up on time and i received a txt saying when they were on their way. These guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad best techs ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a wonderful job, as always! They were able to arrive earlier than expected, which was perfectly fine with me, and mounted both TVs. One was a remount as I had to have that TV taken down due to renovations in that room. After the job was completed they returned to remount that TV and mount another TV in a different room. They were very friendly and professional and worked to make sure I was satisfied and took the boxes away with them! I am VERY happy the Best Buy Geek Squad members. On a side note, I am sorry Best Buy closed the location nearest me, it will probably save me some money! Or not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 86” LG QNED TV. The picture is clear, crisp and incredible! The Geek Squad were efficient, helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limestone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful , patient, meticulous worker, professional, friendly, informative

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install job. I am really pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did an excellent job on my install, clean up and consultation. It was work the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and experienced. They did an excellent job with my tv mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful, complete, and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, and was extremely efficient. This was my third time using Geek Squad for mounting / un-mounting wall hanging TV's and I would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and made sure everything was working perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Uninstalled and installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did exactly what they were hired to do! Good service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel are trained to do the job! No guessing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installers, Horrid Administration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was excellent. The guy who took and processed the order took forever and got it all wrong, but the installers straightened it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employee that came to install was amazing. He was very knowledgeable. He also called ahead of time to ask what the wall was made of and informed me that he could only install tilt mounts (different Best Buy employee on phone did not mention this when I booked my appointment and bought a full rotation mount therefore I had a mount that Best Buy was not allowed to install since my wall was plaster). Geek squad installer brought a tilt mount with him and installed that one on the spot. Geek squad installer was amazing. Best Buy needs to work on ensuring the reps that handle sales are as knowledgeable as their installers.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geed Squad installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unmounted our old TV and mounted the new one and made sure all of our current connections worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in record time and did an excellent job installing my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Into TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast efficient and professional and they downloaded all our apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my house and scheduled an appointment with the geek squad. Nice and easy came home and both 86 in tvs were off the wall along with all my speakers and stereo equipment. In a nice neat area all ready for me to box up for the move. In a couple of months they get to put back up in the new house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates uninstalled and removed my oid TV with minimum disruption and confusion.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast service and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and didn’t it super fast. Love these guys. Everything was cleaned up and taken away fast. Great service and friendly.

    I would recommend this to a friend