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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable and professional service! The reps mounted and setup tv very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were neat, courteous and efficient. They performed a job that I was unable to do. After some hard work the old one was out and removed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and how easy it is to use. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, very educated and respectful team. I recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unstall and re installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was unstalled and re installed great. Just not on the day i requested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart TV shows a very good picture for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The 120hz is a game changer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this one, super clear and sharp picture, 120hz is really a game changer, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my Hubby happy with his new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fantastic. He disconnected all our stuff that was attached to our TV and connected it to the new one. We have less of a mess of wires now. He adjusted and checked everything to make sure everything was connected properly and working right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David took the time to go over my Samsung/Headphone issue and he came up with 3 fixes. Fix 1 & 2 were about the same price and Fix 3 was double that. I elected to go with Fix 3 and purchased a new Sony Bluetooth Headphone. Got home, pairing was easy and it worked exactly as David said it would. When the Headphone is turned on the Samsung's TV volumn automatically mutes and the volumn on the Headphone works as it is supposed to. GREAT JOB DAVID!!! You are a true asset to Best Buy. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and took my tv down with no problem They even put the feet back on them

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek squad uninstalled TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents uninstalled 3 of my TVs from the wall with no issues and in timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down and mounted my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a fantastic job, couldn’t be more happy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast fast fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that came to remove and reinstall my new tv were fast and very nice to talk too. I had a great experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is tops!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sales person in the store to the Geek squad install crew I have nothing but the highest praise. These people were great! Very knowledgeable and very helpful and respectful to me. Great team all the way around!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad did a great job setting up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my wall mounted TV and hooked it up to my Entertainment Center. They were both very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of tv from fireplace wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent unmounting of tv. It was done on a fireplace and the technician was very careful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of removing the old HDTV and moving it to another room. However, I had disconnected all of the components and removed all furniture from the area so that they could get to remove and install.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro mounted my TV and hooked up all devices and took away the damaged TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad uninstalled my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad uninstalled my TV quickly. I And credited my account just as quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    2 geeks are better than 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation. Right on time and courteous.

    I would recommend this to a friend
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